“I have placed 3 orders with Lemon Skin Care in the last 2 months. The prices are lower than other major website, so no issues there. I would have rated the whole experience as "very good", but the delivery company Yodel has put a damp on the experience as there have been issues with the delivery of every single order, hence I have put a rating of "poor". When I emailed Lemon Skin Care to share my concerns last month, I got a 2 sentences response. When will businesses understand that the customer experience goes all the way from the placing of the order right through its delivery?”
“After placing my order the courier lost it almost immediately. Lemon skincare sent out a replacement right away without any quibbling. Good price and good service. Will use again.”
