Hi David,
We are sorry to hear that the pillow wasn't suitable. It does take some getting used to, as it's a completely different sleep experience. We would have been happy to exchange it for a more suitable size for you, or accept it for a refund.
Kind regards
“I can’t seem to fall asleep using this pillow and I get a ache in my shoulders that leads to pins and needles. My job is to demanding for me to have to go through this for even more than 2days. I Have to say I’m not using it. Could I have brought the wrong one?”
Hi Paul,
Thank you for taking the time to leave a review. It does sound like you've got the wrong size pillow, but it's nothing we can't fix! We have been in touch to arrange a Sleep Consultation with our founder and resident Sleep Expert, James, and we are certain we will be able to sort this out for you.
Kind regards