“I bought this pillow for my partner who is a loud and persistent snorer. The pillow was fantastic for the first few nights- I heard no snoring at all- but sadly it hasn't stood the test of time very well (we've had it for around a month I think). Although his snoring is a bit quiter with the pillow, it is still there. We are keeping it, and in fact have bought another one for the other house because it's better than just our regular pillows in that he snores more quietly than before, so it's better than nothing. However, as I am a light sleeper the pillow has not solved our problem and unfortunately we have had to resort to seperate rooms when possible, for now.”
Hi Zena,
Thank you for taking the time to leave a review and I'm sorry to hear! We're here to help - if you suspect your pillow is too high, please do get in touch and we will help with either positioning tips or an exchange of the size.
Kind regards
“I don’t think it made a huge of a difference. I found that the cushion was way too low. I tried it for few weks to see if I can get used it to it but it was a bit uncomfortable. I would’ve sent it back but I accidentally threw the box. Oh well”
Hi Hind,
Thank you for taking the time to leave a review and I'm sorry to hear! We're here to help with advice and tips - please don't hesitate to get in touch if you're struggling to get used to the pillow. We will also assist with an exchange if you need a size up - in the UK, exchanges are free as are returns.
Kind regards
“I can see a small improvement in my neck but I find the pillow a bit small and not particularly comfortable. A lot of money to spend to be disappointed.”
Hi David,
Thank you for taking the time to leave a review and I'm sorry to hear! From even my own personal experience, I can attest that one's perception of the comfort of the pillow drastically changes through the course of using it. It is on the first night for some, after a couple of nights for others and rarely, after a few weeks. I do hope you have had an improved experience and please don't hesitate to get in touch if we could offer any help at all.
Kind regards
“Purchased with the intention to reduce snoring. Has made no difference according to my snorelab app.
Took a while to get used to the firmness of pillow. Will continue to use for sleep position but disappointed not to reduce snoring.
Snoring is multifactorial, however the pillow was meant to be one cog in the machine to improve things.”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear about your experience!
Our method of pillow + optimised sleeping position (which I'm so glad to hear you've taken to!) is able to address the issue of snoring for about 2/3rd of snorers. There's unfortunately only so far that positional therapy will go, although I do hope that you've found some more improvement upon persevering with the pillow.
Kind regards
Hi Teresa,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, please just get in touch.
Kind regards
Hi Gweneth,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. Please do get in touch so that we can assist and help you benefit from the pillow.
Kind regards
Hi Maryam,
Thank you for taking the time to leave a review. If you unzip the pillowcase, there's a label in there that tells you the size of each pillow. I hope this helps - please don't hesitate to get in touch if we could be of any assistance.
Kind regards,
Olivia
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear you're not yet experiencing the benefits of optimised sleep posture. We'd love to help turn your experience around and do our best to help with your neck and shoulder pain. Please do get in touch at hello@levitex.co.uk and we will be delighted to assist.
Kind regards,
Olivia
“Order arrived quickly, however the pillow is ridiculously small for a pretty expensive item and standard pillow cases are far too big. When contacted about it the reason was to keep the cost down!!!”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear the pillow hasn't met your size expectations. In our design process, we've learnt that there was no performance nor comfort benefit to increasing the size of the pillow, but it would have significantly driven the product price up (as we don't vacuum pack them), and so we've decided against it.
The biggest size of the pillow fills out a standard British pillowcase well, with slightly more loose fabric present with the smaller sizes. I completely appreciate this might be bothersome, and apologise for any inconvenience caused.
Kind regards,
Olivia
“The problem we have is the movement on the mattress if only it had some sort of velcro straps on each corner to keep it in place otherwise I give it five for comfort”
“Service was ok, box arrived open as driver stated it had opened in the van. I think better packaging should be used as seemed to have something heavy on it that caused the box to split.”
Hi Scott,
thank you for taking the time to leave a review and I'm so sorry to hear that the box arrived split! That's not acceptable and we will be taking it up with DPD as it is way below the levels of service we strive to provide. I'm not sure if you had gotten in touch but please be assured that we would happily exchange any damaged orders.
Kind regards
Hi Victoria,
thank you for your recent order and taking the time to leave a review. I'm really sorry to hear the foam smell is bothering you. It's unfortunately typical of UK market foam. It does go away and should only get better from here. If you have any concerns, please do get in touch with us at hello@levitex.co.uk and we will be happy to advise.
