Hi Mark,
Thank you for taking the time to leave a review and I'm sorry to hear about your experience. We'd love to help advise on how to optimise your sleeping position in order to reduce snoring (it's a two-fold approach with the pillow and the sleeping position). Please just give us a shout at hello@levitex.co.uk
“The pillow is very supportive and comfortable however, it has a very strong gassing of chemicals which does not go away. Since using the pillow I have had headaches and since stopping using it the headaches have gone away. It is unfortunate as it is the most comfortable pillow yet!”
Hi, thank you for leaving a review and we're really sorry about your experience! While there's sometimes a residual foam smell to the product, this doesn't sound right and we'd be more than happy to exchange it for you and investigate. Please just get in touch with us at hello@levitex.co.uk
Hi, we'd love to help - if your snoring hasn't reduced, it's more often than not due to your sleeping position. Please give us a shout at hello@levitex.co.uk so that we can assist.
“It's fine. We bought the pillow as it advertised being able to help with snoring.
My partner is still losing sleep because of my snoring but at least I'm comfortable enough.”
Hi Peter,
Thank you for taking the time to leave a review! We'd love to help reduce your snoring - more often than not it's just a case of the right sleep positioning on the pillow. Please do give us a shout on hello@levitex.co.uk if you'd like this.
Kind regards
Hi Jo,
Thank you for your feedback! We've worked really hard to make the guide as accurate as possible, and on the odd occasion we get it wrong, we do upmost to execute a smooth exchange for the correct size. I hope this was your experience and apologise for any inconvenience caused.
“It's ok. Its a lovely pillow but not sure if its wow enough for the price. I have decided to keep it because im used to it now but the adjustment and back pain initially was horrendous. I will say even though its probably ideal for posture it's not comfortable and cosy. Hence 3 stars”
Hi Anonymous! The pillow should definitely feel comfortable and cosy once you've gotten used to it - and the horrendous back pain tells us that your sleeping position may be a bit off. Please do get in touch with us at hello@levitex.co.uk and we will be delighted to help. 💙
Hi Gavin,
Comfort should be a given - if you're not comfortable after trying the pillow for a few weeks, it might be that you need a different size or to tweak your sleeping position. We're happy to help either way - please just get in touch with us at hello@levitex.co.uk
“These pillows are good just not for me you see
When you have spondylosis which is very painful you need even more support than this pillow supplies they are good pillows as you will know I have spent ££££s on pillows maybe one day I will find the right one.”
“I think it's alright. It's basically very hard foam. I've found it difficult to sleep on the side for the whole night as they say. I tried the XL and the L pillow (I am 1.92cm and 105kg), but I can't sleep on my back on those without hurting my neck. So i use the pillow when i am working from bed.”
“Upon using Levitex to order my pillow I was met with confusion as to what to order even after using the guided system which asked how I slept and how tall I was still met with confusion after it suggested a pillow for a smaller-sized person. every time I selected a pillow for a larger person I was met with this pillow wouldn't be suitable for back sleepers. The website is not clear nor easy to understand how these items are selected and perfected to your sleeping style by asking one or two questions.”
Hi Kayley
Thank you for taking the time to leave a review! We genuinely want to improve your sleep and would love to try and suggest some tweaks that could help reduce the snoring. I'll get in touch with you directly
Kind regards
“Product is good quality, delivery was prompt. However, this pillow isn't just firm. I find it so firm it's uncomfortable for my ears as a side sleeper. I'm still using it nightly and it's been well over a month might even be two.”
Hi Mr D J, thank you for taking the time to leave a review. I'm sorry to hear this - it's more than likely due to either the wrong size pillow or your sleeping position. I'll reach out to you directly to sort it out for you.
Kind regards
Olivia
“It is exactly as described but....it took me much longer to settle into this pillow, it is quite firm for memory foam and initially it made my neck issue worse. I did contact the company who suggested a sleep consult, however a month in and although I do still wake with a slightly tight neck I can honestly say daily headaches are no longer a concern. Persevere, it does finally "bed" in.”
Hi Dawn,
Thank you for taking the time to leave a review. Just to clarify, our foam is Levitex foam and not memory foam - so it will not lose the 'bounce' with time, nor will it remember your bad posture. If you end up wishing to take us up on helping your neck not feel slightly tight, please don't hesitate to get in touch.
Kind regards
Hi Susan,
Thank you for taking the time to leave a review! The pillow size you've purchased is only suitable for back sleepers or side sleepers under 5'1. If you're struggling to use the pillow, it might be that the size simply isn't right for you. I've sent you an email to double check that the small is the size for you and let you know of the exchange/return options.
Kind regards
“The pillow is nice, I think it’s a bit to deep though. I am 5’11 and a larger build, I went for the recommended size. I have to a couple of weeks to get used to it but feel that it’s to big and I should have got the size down.
I can’t fault the pillow just the sizing recommendations.”
Hi Jody,
Thank you for your review. If the size of your pillow doesn't feel right, we will happily exchange it - our mission is really to geniunely help you optimise your sleep posture. Please give us a shout at enquiries@levitex.co.uk to arrange your exchange.
Kind regards
