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Liberty Games Reviews

4.9 Rating 14,305 Reviews
100 %
of reviewers recommend Liberty Games
4.9
Based on 14,305 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Liberty Games Review "Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"
Read Liberty Games Reviews

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Anonymous
Anonymous  // 01/01/2019
The product is excellent but disappointed with the aftercare. The product had a chipped table cover and did not recieve a reply from two seperate e-mail contact points.
Helpful Report
Posted 9 months ago
I ordered a full size table football and we got 5 red players rods and 3 blue payers rods. I called them and they sent me the missing rod immediately. It has slightly different skin colours, then the original rods, but it's ok. It was easy to assemble. The delivery was late, I waited more than 7 days and I had to contact with the delivery company.
Helpful Report
Posted 9 months ago
Box damaged I assume by the carrier. No damage to the product. A couple of pieces of damage to the item, not related to carriage, probably as packed, will need a little glue. The instructions are incomplete, no mention of the springs for the player rods. No mention of the handles, there are eight rubber washers I still do not know the purpose of. The hardest part of the assembly is fitting the playing surface, too easy to damage. Legs do not fold flat. Some tools are supplied, but you will need a PZ2 screwdriver and a mallet. Once set up it is very stable, and the adjustable feet are a nice touch. Needs more complete assembly instructions. Playing field needs to be tougher, hard not to damage it and I cannot see it being long lasting. '
Helpful Report
Posted 9 months ago
Customer Service was excellent. My order was handled profesionaly and promptly. I had just a little issue with one of the delivery companies who claim that the package (table top stands) was refused multiple times. All other packages were delivered to the same address without any issues. Only recommendation i can make on my order, is that I would have prefered that my order be consolidated and delivered by one delivery company. Having my order broken into 3 deliveries made it a little more complicated to handle. Overall, great service, I will highly recommend your company to others. Regards Pierre
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Posted 9 months ago
Product is excellent. Delivery service was slow and outside of the specified timescale, but arrived in great condition.
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Posted 9 months ago
Great communication from company fast delivery not put it up yet thou it’s a Christmas present
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Posted 9 months ago
Good quality products, good communication and fast delivery. Can’t ask for anything more really.
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Posted 10 months ago
Arrived as specified put together in quick time courteous and respectful. 👍
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Posted 10 months ago
good easy to use website
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Posted 10 months ago
The table is very well made and am pleased with it overall. The table top does move and I would have liked it to sit more securely. The overall quality is very good and sturdy and looks excellent. The snooker cue are not great and have no tips on them. Overall I am happy and would give this 8/10
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Posted 10 months ago
The pool table is adequate and easy to assemble. The time between the order and delivery was disappointing (Avanti). It took a telephone call to expedite the order. Might be useful to include pool cue tips? Otherwise fine.
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Posted 10 months ago
Quality of product and value for money, excellent. Only gripe was delayed delivery without notification. However, I contacted Liberty Games who responded quickly and delivery followed swiftly. Would definitely recommend and use again.
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Posted 10 months ago
prompt delivery excellent product
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Posted 10 months ago
Delivery was very quick updates were regular, the delivery team were extremely polite and happy to bring it into the house, I’ve not opened it yet as it is for my grandson and son for Xmas
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Posted 10 months ago
delivery was good and table seems well made and easy to build
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Posted 10 months ago
Efficient service
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Posted 10 months ago
Excellent service
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Posted 10 months ago
Table tennis once set up is good to use. But the instructions for set up was poor
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Posted 10 months ago
Really happy with the purchase of the two cues. They’re good quality, a nice weight, we’re dispatched and delivered quickly. Would definitely purchase again from the supplier again in future.
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Posted 10 months ago
Friendly and helpful customer service
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Posted 10 months ago
Liberty Games is rated 4.9 based on 14,305 reviews