Liberty Games Reviews

Name: Liberty Games
Rating: 4.88

4.9 Rating 15,686 Reviews

100 %

of reviewers recommend Liberty Games

4.9

Based on 15,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

"Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Liberty Games 5 star review on 12th November 2026

Kathryn Black

Liberty Games 5 star review on 11th November 2026

Laura Palmer

Liberty Games 5 star review on 9th November 2026

Anonymous

2175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery Quickly answered my question on size Easy to assemble 2 man job to lift”

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Posted 5 years ago

“Good product but customer services following delivery is poor”

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Posted 5 years ago

“Unfortunately there is a problem with two of the chrome corners. One is slightly pitted, and one is badly pitted, which is very disappointing”

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Posted 6 years ago

“Happy with the product and Liberty games, not so happy with their delivery company. Box was badly batter and the light I ordered not I the manner I would expect. I managed to bend the light back into shape ok though.”

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Posted 6 years ago

“the table was 6 weeks late arriving and poor communication or none really from the office keeping me updated. i had to ring joe and ask where it was rather than being informed.installation guys were very nice and kept things tidy even though they arrived late. overall though very pleased with the table , just the staff should communicate better as a note.”

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Posted 6 years ago

“table came delayed but looks lovely. Sadly marker for balls has already come off so need to get new stickers.”

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Posted 6 years ago

“Its nice to play on with the kids, they love it. Little bit disappointed with the white trim round the playing area it's abit bubbly in places.”

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Posted 6 years ago

“The table is good but the packaging was absolutely filthy, there were numerous blotches of bird poo on the box and one big spot was even taped over to try and hide it! Many of the table parts were also very dusty when I unboxed them.”

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Posted 6 years ago

“Good, but your delivery process is poor, the planning team needs to be automated for self provisioning”

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Posted 6 years ago

“Good product but couple of niggles - one foot has a split where the leveller is situated and there was one washer missing. The delivery was timely but the people delivering it were struggling to find our address and to communicate once at the house - didn’t speak just left the table !”

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Posted 6 years ago

“First pool table was delivered damaged, solutuon to this took longer than i would have liked but replacement table was fine.”

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Posted 6 years ago

“Decent quality when you get it built.”

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Posted 6 years ago

“I recieved my pool table which had 3 damages to it. I did recieve a small partial refund so not all bad. Emails could have been answered quicker but not too bad a service.”

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Posted 6 years ago

“Due to social distancing our pool table couldn't be delivered into the house, however the delivery men could have put it in the doorway up the 2 stairs we have to our front door. It was far too much to expect one person to life a pool table so heavy on their own. The pool cue was dented, the table tennis bats and pool cues are terrible quality, the table had some rough edges on the wood. and when you play pool the table does tilt, it stays stable on the air hockey side. It has been really useful in lockdown for something different to do.”

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Posted 6 years ago

“The product is fantastic, however, communications were poor. We were told that we would receive a phone call to arrange delivery. We didnt receive a phone call and the truck arrived with the delivery without notice.”

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Posted 6 years ago

“Fit for Purpose”

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Posted 6 years ago

“Very pleased”

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Posted 6 years ago

“I am sure it will be great. But hasn’t arrived yet. In the middle of corona crisis so no complaints here. Look forward to it arriving soon”

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Posted 6 years ago

“Beautiful table but problems with workmanship/ finishing - one corner of the pool table (see picture) has folds on lining - the 2 table was tops overlapping at a meeting/middle point and not symmetrical to the base”

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Posted 6 years ago

“Really good service u til it came to delivery. Got a call saying Monday delivery, website said Friday - I emailed Liberty games who informed me it would be Monday and it’s an estimated date on the website. It turned up on the Friday.... this meant I had to scramble around for someone to be in (got a call 50 min before) product fine price fine....”

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Posted 6 years ago

Liberty Games is rated 4.9 based on 15,686 reviews