Liberty Games Reviews

Name: Liberty Games
Rating: 4.88

4.9 Rating 15,689 Reviews

100 %

of reviewers recommend Liberty Games

4.9

Based on 15,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

"Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Liberty Games 5 star review on 12th November 2026

Kathryn Black

Liberty Games 5 star review on 11th November 2026

Laura Palmer

Liberty Games 5 star review on 9th November 2026

Anonymous

2175

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pool table is great, just as advertised..the delivery,when it happened was top notch..managed to get through small rooms in my flat into my store room. However it took 2and a half weeks and alot of phonecalls and reorganizing of delivery days before it came.”

Helpful Report

Posted 3 years ago

“Delivery was fine once we managed to get it arranged, the delivery company used by Liberty did not communicate at all and we had to phone Liberty to get a date for delivery. Communication from Liberty was good and they were very helpful with the delivery issue. We are a hospital taking delivery of a pool table which is why the delivery dates and times needed to be organised to minimise disruption to the ward.”

Helpful Report

Posted 3 years ago

“Item arrived we packaged and in working condition which is great to see. I did however pay for next day delivery and it arrived a day late. I also never received a phone call from the courier even though wad told on delivery instructions I would get one.”

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Posted 3 years ago

“Seems to be ok but noticed slight damage to corners where veneer is coming away. Haven't trued it yet so can comment on its performance From order to delivery was excellent though”

Helpful Report

Posted 3 years ago

“received the multi games table in good time however there was a fault on the cloth on the pool table. Their customer service was very good and we resolved the issue with a partial refund”

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Posted 3 years ago

“We ordered in good time for Christmas, but I had to chase weekly for any update on delivery. In the end liberty sorted out a special courier which was fantastic and the games table we ordered is fantastic. Better updates on delivery dates would have gained more stars.”

Helpful Report

Posted 3 years ago

“So service is as good - arrived on time but the item was damaged. Not a disaster we compromised and still enjoyed the Christmas celebration. Overall happy with our purchase . I’m sure If we made a fuss we could exchange but not necessary.”

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Posted 3 years ago

“Delivery was good, although wouldn't take it up two flights of stairs. I understand the reasoning but it meant I had to do it :-)”

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Posted 3 years ago

“I have ordered a ping pong table and requested for a specific time for delivery and installation. Courier arrived 2 hours before and I had to rearranged date for the service.”

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Posted 3 years ago

“The online chat was very good and the informative given helped in making my decision. I did feel a table of this type would have come with a free accessory pack and especially a cover of some description ?? The delivery company did a great job of fitting me in quickly and the table came exactly when promised. it was installed very quickly and in hindsight too quickly... as I was away this weekend so I didn't get a chance to try it until yesterday. I played several games yesterday and it was very evident that the table was not very level and needed to be further adjusted by myself and a friend. I was expecting a perfect set-up of the table I'm so somewhat disappointed with that point. Looking forward to an email or a call 07909 520668”

Helpful Report

Posted 4 years ago

“delivery was prompt and kept informed of delivery time were unable to put where we wanted but did get it in the house outer box was damaged but was told its well packed. Not true as we do have a damaged outer side panel. Table works fine and our children love it”

Helpful Report

Posted 4 years ago

“We are really happy with the Strikeworth multi-game pool, air hockey and table tennis table which is great and of good quality. However, the delivery company was poor, it took over 3 weeks from ordering the games table to its arrival and when it did come they just left the table leaning against the front of the house without knocking or telling us they had arrived..... It's a good job it was a dry day and not raining...”

Helpful Report

Posted 4 years ago

“Customer service and delivery was excellent. Table looks super smart and is a nice size for a family. Unfortunately, a few issues - two marks on the baize where presumably the strapping was., a small chip in the top of the table which I’ve sanded down and repainted and the holes for the bottom sides were nowhere near where they should have been so I had to create my own.”

Helpful Report

Posted 4 years ago

“Took about two and a half weeks to arrive Thought it was going to be stronger than it is ! Don’t think it’s worth £500 tho Maybe half that price really would be enough to pay I would not recommend to friends to buy ! It’s a good item but could be so much better”

Helpful Report

Posted 4 years ago

“Table leg is damaged. Information booklet for building the table is very brief. Delivery was difficult as the drivers couldn't move the table!”

Helpful Report

Posted 4 years ago

“Good service a little let down on product”

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Posted 4 years ago

“As described.”

Helpful Report

Posted 4 years ago

“I am really pleased overall with the table but the quality isn’t what I had hoped. There are scuffs and dents in the wood and the overall workmanship is disappointing (each leg has small black marks where the fixings are coming through. And the seams are rough. I have emailed the company and am awaiting a response. Will update accordingly”

Helpful Report

Posted 4 years ago

“Had huge difficulty in assembling the product..The pitch would just not stay in place..Eventually managed to do it after many hours of stress with multiple people helping. Agh!!”

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Posted 4 years ago

“Item arrived quickly but didn’t get email confirming item was dispatched So lucky i was in when it came”

Helpful Report

Posted 4 years ago

Liberty Games is rated 4.9 based on 15,689 reviews