Liberty Games Reviews

Name: Liberty Games
Rating: 4.87

4.9 Rating 12,150 Reviews

100 %

of reviewers recommend Liberty Games

4.9

Based on 12,150 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Liberty Games Review "Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Liberty Games 5 star review on 24th April 2024

1685

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product quality is good but the Courier service is bad.”

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Posted 2 years ago

“I booked a 7ft pool table move with Liberty Games. The cost £600. Two Liberty Games team members attended to my needs. They were very good and polite. But, it took them 40 mins maximum - I don't think this represents good value for money. The service was good, but the cost is disproportionate. When booking you are not made aware of the detail of the timing involved. I feel a bit misled.”

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Posted 2 years ago

“Mainly ok. Some marks on the surface of the snooker table. Nut and washer found loose in packaging , replaced it myself.”

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Posted 2 years ago

“Item I chose had a lead time of 4 to 6 weeks this was delayed by another 6 weeks but was not informed. I had to chase it up myself by emailing constantly to liberty games to finally get an answer for expectant delivery”

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Posted 2 years ago

“The cushions do not cause sufficient rebound when the balls hit them!”

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Posted 2 years ago

“Responsive service, but DPD took a week to deliver. If they're as slow as the Mail, why bother?”

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Posted 2 years ago

“The table is good quality and the staff have been really friendly throughout but the wait of four and a half months is long. The company did warn me it could be six months before I placed an order.”

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Posted 2 years ago

“Received the product on time. It is easy to fix. It is good fun . The package looked as if it was a returned item but nothing was missing. The table is a bit taller than a normal dining table.”

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Posted 2 years ago

“Not bad for the price. Cushion is a bit hard but over all its ok”

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Posted 2 years ago

“Pleased with the result but found this very hard to assemble needed a strong hand .”

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Posted 2 years ago

“Good product. The let down however was with the delivery service. One guy with an 86KG product that says on the box needs two people. The box had no protective covering. As it was one guy, I had to either 1) reject delivery or 2) help carry it which was very difficult. He also had no PPE which was a shame.”

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Posted 3 years ago

“Bought a copper pool table light; Fantastic service and product arrived swiftly after placing an order. Unfortunately product quality not so good.”

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Posted 3 years ago

“We are very pleased with the pool table we have bought & the delivery team were really efficient. We were disappointed however that it was delivered 2 weeks later than advertised.”

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Posted 3 years ago

“The pool table is great- although I was sent the wrong colour first time it was soon rectified- when the correct table got delivered the balls were wrong- you were very helpful and sent out the correct ball numbers- unfortunately these were the wrong size but all sorted now”

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Posted 3 years ago

“Fast delivery Quickly answered my question on size Easy to assemble 2 man job to lift”

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Posted 3 years ago

“Good product but customer services following delivery is poor”

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Posted 3 years ago

“Unfortunately there is a problem with two of the chrome corners. One is slightly pitted, and one is badly pitted, which is very disappointing”

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Posted 3 years ago

“Happy with the product and Liberty games, not so happy with their delivery company. Box was badly batter and the light I ordered not I the manner I would expect. I managed to bend the light back into shape ok though.”

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Posted 3 years ago

“the table was 6 weeks late arriving and poor communication or none really from the office keeping me updated. i had to ring joe and ask where it was rather than being informed.installation guys were very nice and kept things tidy even though they arrived late. overall though very pleased with the table , just the staff should communicate better as a note.”

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Posted 3 years ago

“table came delayed but looks lovely. Sadly marker for balls has already come off so need to get new stickers.”

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Posted 3 years ago

Liberty Games is rated 4.9 based on 12,150 reviews