“One of my two products did not work coming out of the original manufacturer packaging. I notified you guys and the email link I got to set up a return was simply a link to my order. I would still like to return this completely unused and totally useless (out of the box) product.”
“Ordering was easy, and delivery was quick. Lighter USA always has what I need in stock. I also like being able to redeem reward points I have earned with my orders. Reliable.”
“I like the lighter. Unfortunately when I took it out of the nice packaging & went to put fluid in it 2 of the tiny screws fell out from the cutter compartment on my carpet never to be found again. To pay almost $80.00 & not have secure screws it’s very disappointing.”
“LighterUSA is absolutely top-notch! Some of the best customer service I’ve experienced anywhere. They’re responsive, helpful, and genuinely seem to care about their customers. Shipping is incredibly fast, and every order I’ve placed has arrived quickly and exactly as expected.
Great prices, excellent service, and lightning-fast shipping make LighterUSA an easy choice. It’s refreshing to find a company that actually delivers this level of service consistently. I’ll definitely continue ordering from them. Highly recommended!”
“I have used the lighter extensively for two weeks. While its heft has a solid, comfortable quality, for me this restricts it to pipe stand use. It has yet to fail on first click. Their refueling tip of depleting all pressure may have something to do with it. The pipe tool is superfluous as carbon residue is messy. Unfortunately due to its design, the stem can't be used to drain tank pressure which would have been handy--the lighter's only shortcoming.”
