lights.co.uk Reviews

Name: lights.co.uk
Rating: 4.66

4.7 Rating 407 Reviews

93 %

of reviewers recommend lights.co.uk

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4.7

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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lights.co.uk 2 star review on 24th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website states 3-5 day delivery for the lights I ordered however customer service has said it's out of stock. Still waiting for my order 27 days later...”

Helpful Report

Posted 4 years ago

“BEWARE: The product is of cheap quality, all plastic. Korona sun shaped Led ceiling lamp, dimmable. Once installed via an electrician the unit was defective one of the filliment would not light up. Contacted company and was sent out another unit, was told to dispose of the unit as it does not make sense paying for the shipping back of a defective unit. A month later I now receive numerous emails requesting me to send back the unit and they are now threating me with dept recovery. So now I'm in a situation to now pay them for their defective unit. £79.90 for cheap plastic, even the chrome is plastic, appalling products. Good Luck.....”

Helpful Report

Posted 4 years ago

“Bought 9 side walk lights. One turned out to be faulty but the team replaced it in no time. Execellent service !”

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Posted 5 years ago

“At last, adaptor plug arrived today as expected hence 5 stars. Just a pity:- a. It wasn't supplied initially b. Ist phone call was a waste of time.”

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Posted 5 years ago

“Still rated at 4 stars due to:- Plug adaptor still not arrived so I phoned their CS again today, this time I was told the adaptor had not been ordered following my earlier phone call even though I was told it had been. This time it WAS ordered, I have received confirmation of this (unlike last time) and the delivery is 3-4 days.”

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Posted 5 years ago

“Ive given 4 stars due solely to my jellyfish lamp arriving with a continental plug without a UK adaptor. They dont tell you this in their description - but they do in their FAQ's. Otherwise it would have been 5 stars. Their help desk via phone was a joy - helpful, friendly, knowledgeable staff - most unusual these days.”

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Posted 5 years ago

“Great prices, goods arrived within 2days, well packaged.”

Helpful Report

Posted 7 years ago

lights.co.uk is rated 4.7 based on 407 reviews