Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,289 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,289 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Lights4fun 5 star review on 9th June 2022

778

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lights all work and delivery good - only reason I marked down is I received a set which had a mains plug when I ordered all battery. These things happen during such busy times. Didn't have time to return and reorder.”

Helpful Report

Posted 7 years ago

Hello Lynn Thank you for taking the time to leave a review, we are delighted that you received the lights quickly and are pleased with them. I am sorry if there has been some confusion over the lights. I have checked your order and can confirm that the string of 200 Warm White LED Fairy Lights On Clear Cable that you ordered are plug-in. We do stock a battery operated version of this product. If you would like to return the plug-in version of the lights to exchange them for a set of the battery lights we would be very happy to help. Please contact our Customer Service team on 01423 816040. With kind regards, Lisa, Lights4fun

Posted 7 years ago

“Very happy with my lights heart shaped very easy battery operated. For my mantel piece look so beatuful with lights out :)????”

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Posted 7 years ago

“Whilst lights look good, battery life is only a couple of hours, and cannot support lights these long dark nights.”

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Posted 7 years ago

“The lamp was as described and is very pretty but unfortunately the box it was delivered in was ripped open with parts of the lamp exposed. No protective wrapping at all.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Bit disappointed with the solar lights. I had hoped they would charge during the day and come on at night without me having to flip a switch. They look nice enough but I'll hard use them due to this functionality”

Helpful Report

Posted 7 years ago

Hi Tim, I understand your disappointment. The lights will illuminate at dusk automatically provided they have enough charge. At this time of year, with short days and hardly any sunshine, they will not be coming on at night. You do not need to flip the switch every evening, so please wait until we have some sunshine and the lights should work well. Please come back to me if not. Many thanks. Kindest regards, Jo

Posted 7 years ago

“I am not very happy with the lights I bought for my 2 round bushes in the drive as it was stated that they had a built in timer but unfortunately only one of my sets work with the timer. Therefore when it goes off at night the other one is still on and fails to go off so I have to go outside late on and take out the batteries so that it switches off.”

Helpful Report

Posted 7 years ago

Hi Sharon, Thank you for your review. I am really sorry that one of your topiary net lights is faulty. I have just tried to ring you without luck to apologise. I have placed an order to send another to you today by Royal Mail first class tracked service. I trust it arrives quickly. Please do not return the faulty item to us. I hope this resolves the issue. Kindest regards, Jo

Posted 7 years ago

“Lights are beautiful however batteries last approximately a week. I purchased three stars so overall purchase could turn out to be expensive.”

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Posted 7 years ago

“Great to have batteRy operated lights. Would have liked them to be for outdoors, which is what i thought I had ordered. They were the morphing in doors. not outdoors. Would've like the battery boxes to come in Black or to have a choice.”

Helpful Report

Posted 7 years ago

Thank you for leaving your review. I'm sorry that you didn't realise the battery lights were not for outdoor use. It is helpful to know you would prefer the battery boxes to be available in black and I have passed this information to our buyers. Kindest regards, Jo

Posted 7 years ago

“Martin the Moose . Fantastic, shame that DPD are the couriers. Martin the Moose has covered more moles than the Starship Enterprise before arriving nearly a week late”

Lights4fun 3 star review on 9th December 2016

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Posted 7 years ago

“I was really pleased with my light up star and outdoor battery lights”

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Posted 7 years ago

“Fast delivery however the lights I ordered were all a different type. I ordered warm white and every item had a different glow which meant I couldn't use two of them in the same room as I intended. Some were a brighter shade of white whilst another was a darker shade, more of a yellow white. A bit dissapointed.”

Helpful Report

Posted 7 years ago

“I ordered the light for an elderly friend for her to use in the night. The light was fine just what she wanted. The light was reasonably priced, the postage a bit high, The only objection I really had was the vat that was added, included vat on the postage.”

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Posted 7 years ago

“The customer service was good, but only after I contacted lights4fun.”

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Posted 7 years ago

Hello Amy, Thank you for your feedback regarding your order. I can see you have spoken with Lisa and that she has sorted the issue out for you. Once again thank you for ordering with Lights4fun. Kind regards, Karen.

Posted 7 years ago

“Order arrived promptly and well packaged but after 4 hours one of the strings had 4 bulbs out which for LED lights is really disappointing.”

Helpful Report

Posted 7 years ago

Hi Anna, Thank you for your feedback and it was lovely to speak to you today. As promised I have put the replacement order on for you and this will be with you in the next few days. With kind regards, Karen Lights4fun.

Posted 7 years ago

“Lovely candles but a lot of the glitter had come off quite a bit and parts of the candle are bare and have no glitter at all which doesn't really look that good.”

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Posted 7 years ago

Hi Catherine, Thank you for your feedback regarding your order and I am sorry you are disappointed with the candles. I have processed the refund for you as promised. Kind regards, Karen Lights4fun.

Posted 7 years ago

“Recieved 4 items 2 didnt work they were replaced f.o.c two days later 2 more gave up. BINNED !!!!!”

Helpful Report

Posted 7 years ago

Hello Stuart, I am so sorry the Solar lights have failed. Thank you for your time on the phone today. As promised I have placed a full refund on your payment card. Look forward to welcoming you back to Lights4fun really soon. Kind regards, Lisa

Posted 7 years ago

“Replaced faulty lights”

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Posted 7 years ago

“Disappointed! I bought 2 sets of 2 'Prism' lights but they arrived in 2 'Tulip' light boxes which were a bit too small for the lights so someone from the warehouse, I'd guess, had to use extra sellotape to seal the boxes. This was a big disappointment because of all the good reviews I had read about Lights4fun and they were a gift for my mum. I had to correct her when she read the label on the box and thought they were tulip lights :-( And from the state of the just-about-squidged-in box I wasn't sure she was impressed. I certainly wasn't. Not sure I'd use Lights4fun again... especially for gifts.”

Helpful Report

Posted 7 years ago

Hello Julie, Thank you for your feedback and i am sorry you received your order in an unsatisfactory state. One of our Customer Service Team will be in touch with you personally to resolve the issue. Kind regards, Karen Lights4fun.

Posted 7 years ago

“Problem 8 batteries were missing !!!!”

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Posted 7 years ago

Hello Catherine, Thank you for your feedback and I am sorry you have not received the batteries with your order. One of our customer service team will be in touch with you personally to resolve the issue. Kind regards, Karen Lights4fun

Posted 7 years ago

Lights4fun is rated 4.9 based on 42,289 reviews