Lights4fun Reviews

Name: Lights4fun
Address: Lights4fun, The Hamlet, Hornbeam Park, Harrogate
Rating: 4.86

4.9 Rating 42,296 Reviews

98 %

of reviewers recommend Lights4fun

4.9

Based on 42,296 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

+44 (0)1423 816040

Email:

reviews@lights4fun.co.uk

Location:

Lights4fun, The Hamlet, Hornbeam Park
Harrogate
HG2 8RE

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Lights4fun 5 star review on 6th April 2025

779

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Box very bashed up and lights are intended as a present.”

Helpful Report

Posted 9 years ago

Hi Justine, thank you for your review. I'm so sorry to hear the product dis not arrive in 100% condition, I'll get in touch with you personally to put this right. Kind regards, Lisa, Lights4fun

Posted 9 years ago

“The lights came on time and were as described however, the postage was incorrect and we had to pay a charge and arrange to get package. I told the company this and was rung back. The person i spoke to said they would refund the postage but this has nor been done. Not a huge amount but inefficient and inconvenient for us.”

Helpful Report

Posted 9 years ago

Hello Howard, Thank you for your review. I am sorry to hear that you incurred a charge when you went to collect your order. I can see that on the 21st November we refunded you the postage back onto your PayPal account. This can take a few days to show on your statement. Kind regards Sarah

Posted 9 years ago

“Lights were very delicate not at all like the picture and although lovely not worth the money. The first lot snapped after just a day so a complete waste of money. The packaging was all broken and bashed as they were squashed into an parcel bag.”

Helpful Report

Posted 9 years ago

Hi Gemma, thank you for your review. I'm sorry to hear the lights snapped after a day or so, this should not have happened and we'll get in touch with you to get this resolved straight away. Kind regards, Lisa, Lights4fun

Posted 9 years ago

“The batteries in the lights don't store enough power to last more than 1 hour”

Helpful Report

Posted 9 years ago

Hello Adrian Thanks for your feedback, a member of our Customer Service Team will be in touch with regards to your Solar Path Lights. With kind regards, Lisa, Lights4fun

Posted 9 years ago

“No problem with delivery but products were of poor quality”

Helpful Report

Posted 9 years ago

Hello Colin We are sorry to hear that you are disappointed with the Halloween Lights that you have purchased. A member of our Customer Service Team will be in touch to put this right. With kind regards, Lisa, Lights4fun

Posted 9 years ago

“unfortunately and disapointingly the skull lights did not work”

Helpful Report

Posted 9 years ago

Hello Mark, we are so sorry to hear that the skull lights didn't work, how disappointing. We do strive to provide products of the highest quality and we are sorry that we let you down on this occasion. A member of our Customer Service team will be in touch to put this right. With kind regards, Lisa, Lights4fun

Posted 9 years ago

“Excellent fast delivery however the products themselves are rubbish I ordered four solar panelled light sets but none of them are charging up - very disappointed”

Helpful Report

Posted 11 years ago

“more than half of my order did not work. These have been returned, I asked for a courier collection and it was provided, and presumably a refund will be forthwith.\n\nHowever, in thinking through the conversation I had with your team, it transpires that you actually KNOW that these lights will not work with Duracell batteries (clear 2 battery boxes) and that you have had discussions with your Chinese manufacturers about this.\n\nThe fact that you sell these without any advice, and then act as if this is a surprise is more than annoying! It is a waste of my time and effort! To top it off, it wasn't you that suggested returning the lights, IT WAS ME! Your employee suggested I get different batteries! It wasn't your employee that suggested a courier, IT WAS ME INSISTING that I had spent enough useless time with you - and now I also suggest that in the refund you include AT LEAST the posting costs! \n\n***. Yours, Dr ***”

Helpful Report

Posted 11 years ago

“double check order before dispatching. Received correct order sheet but wrong order”

Helpful Report

Posted 13 years ago

“When I contacted the company re late delivery they told me to contact my local sorting office, not helpful”

Helpful Report

Posted 10 years ago

“Many of the lights I bought did not work! Giving me spare batteries after the event they were bought for was not really the point......”

Helpful Report

Posted 10 years ago

“I purchased 3 glass bricks, initially they were bright and really pretty but after 4 weeks of having them only 2 out of the three still work and they are not very bright- I'm very disappointed. ”

Helpful Report

Posted 10 years ago

“Goods arrived in good time but quality poor and light so orange that look artifciial unlike others i've bought that look real. the flame bit is wobbly aon one of them and you have to manipulate it to get it to stay alight. The screw compartment for the bottom was very stiff. Screwing and unscrewing the bottom is how you turn it on and off and it plays havoc with the thin wax coating . You end up with annoying little wax shavings taht are a pin to wipe off a surface”

Helpful Report

Posted 10 years ago

“A whole line of bulbs not working on each set I purchased”

Helpful Report

Posted 10 years ago

“I ordered 2 outdoor solar powered string lights. One is ok the second down after 1 hour. I got a free replacement battery after claiming but the lights are still not working properly. Down after 10 mn... Solar power not loading properly. I'm upset”

Helpful Report

Posted 9 years ago

Hello Veronique I'm sorry that the replacement battery has not resolved the problem with the lights and thanks for getting back in touch. We will send a replacement string of solar lights to you with our compliments. With kind regards, Lisa, Lights4fun

Posted 9 years ago

“HELLO twice you send replacement , but it does not help the 2end ropelight 42 m you send, there is also a section not working. THE QUALITY TEST MUST BE ABSENT AT THE FACTORY”

Helpful Report

Posted 10 years ago

Hello Camilla Thank you for your feedback and I am sorry that the replacement rope light is faulty. We strive to provide items of the highest quality and we are sorry that you feel this has not been achieved on this occasion. A member of our Customer Service team will be in touch regarding your order. With kind regards, Lisa, LIghts4fun

Posted 10 years ago

“Main problem was that I was unable to amend the delivery address and get these delivered directly to my daughter rather than coming to my address which the system automatically picked up from PayPal. By the time I was able to contact the company to try to change the address they had already been dispatched. So, couldn't fault them for speed.”

Helpful Report

Posted 10 years ago

Hello Julia, Thanks for your feedback, we are aware this can happen when checking out with PayPal and are working on a fix for our new website that launches in June. Enjoy the lights and look forward to welcoming you back to Lights4fun really soon. Kind regards, Lisa, Lights4fun

Posted 10 years ago

“One set doesn't flash not happy”

Helpful Report

Posted 10 years ago

Hi Lisa I am sorry that one string of your Solar Lights are not working on the multi-action setting. We will get these replaced for you. Kind regards, Lisa

Posted 10 years ago

“Very miss leading lights arrived very small,have ordered other similar lights from popular department store will not be using this website again”

Helpful Report

Posted 10 years ago

Hello Meena I am sorry that you are disappointed with the size of the rose fairy lights, we do detail that each rose flower is approx. 4cm in diameter on the product page on our website, along with the length of the lights to assist customers when purchasing online. If you would like to return the lights to us for a refund please contact our Customer Service team on 01423 816040 and we will be delighted to help. With kind regards, Lisa

Posted 10 years ago

“Rather disappointed - ordered 3 sets lights - one set blue not green , 1 set ten of 40 lights did not turn on pity as rest of process was good”

Helpful Report

Posted 10 years ago

Hello John I am so sorry that we have let you down with your order, we will happily replace the faulty lights and the blue set we sent you in error. A member of our Customer Service Team will be in touch to put this right. With kind regards, Lisa, Lights4fun

Posted 10 years ago

Lights4fun is rated 4.9 based on 42,296 reviews