Login
Start Free Trial Are you a business? Click Here

Lights.com Reviews

4.8 Rating 3,842 Reviews
99 %
of reviewers recommend Lights.com
4.8
Based on 3,842 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Lights.com Reviews
Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Love my lights. Received them in a timely fashion.
Helpful Report
Posted 11 years ago
The lights arrived very quickly. Colorful and bright and the timer is definitely the best part.
Helpful Report
Posted 9 years ago
Customer service is excellent! *** was so awesome responding to my posts. Because there was some damage to my first shipment, had 2 of the exact colors I wanted with more secure packaging sent. The lights were beautiful, I posted it on instagram for the contest and my girlfriend loved the gift boxes that changed colors. It went well with the Swarovski crystal bears I bought with the jewelry box and rings displayed in front of the boxes. Thanks again for making my anniversary a special one!
Helpful Report
Posted 11 years ago
I really dont know if you are wholesale or retail? I have only ordered the Angel candles at a price I thought was fair, but I would like to know if I ordered them at wholesale or retail?
Helpful Report
Posted 11 years ago
I couldn't be happier with my 3 Led round lattice candles. And such prompt shipment. I love your company, having taken a chance, not knowing anything about your website. Will definitely order again, thanks.
Helpful Report
Posted 8 years ago
I would like to commend lights.com for their customer service. I had an issue with a set of lights I ordered that did not work. I contacted them via email through the web site. I got an email acknowledging they received my request within 24 hours. They resolved my issue by sending me a replacement set of lights at no charge and with no hassle of having to send back the set that didnt work. Definitely will shop this site again. Very pleased with what I bought and the customer service!
Helpful Report
Posted 10 years ago
Good follow up to my initial order, courteous and prompt service. Very pleased in every way.
Helpful Report
Posted 11 years ago
I really enjoy the remote control flameless candles. They are color-changing and give the illusion of an actual candle flickering.
Helpful Report
Posted 9 years ago
Candle was great and on time.
Helpful Report
Posted 11 years ago
Best price on these lights that I could find on the Internet and exactly what I was looking for - will be buying more !!
Helpful Report
Posted 9 years ago
Shopping experience was great....delivered on time and delivered the correct quantity. Packaged well, no apparent damage. But I wont know if all of the bulbs work until we visit our lake house, which is where the chandelier is located. As of now, all is good!
Helpful Report
Posted 9 years ago
I love my taper candles with the dancing flame
Helpful Report
Posted 10 years ago
I am quite satisfied with the order desk in the customer support that I have received in the past I believe that this company is doing the right thing
Helpful Report
Posted 11 years ago
I just love my luminara candles. The customer service is excellent. I had made my purchase and submitted then realized i should have ordered another one. I called the customer number and they were able to assist me and get my order updated. I highly recommend this website.
Helpful Report
Posted 11 years ago
Love them and your service!!! Thank you
Helpful Report
Posted 6 years ago
I purchased the Luminara for my daughter in laws birthday. The item arrived on time and in perfect condition. She was very happy with her gift.
Helpful Report
Posted 10 years ago
Perfect, only place I could fine what I wanted!
Helpful Report
Posted 9 years ago
Great stuff
Helpful Report
Posted 8 years ago
My lights are beautiful. The delivery was right on time. I would highly recommend this company to all my friends.
Helpful Report
Posted 10 years ago
The customer service was exceptional, as were the quality of their products. Shipping and delivery also worked like clockwork. Excellent!
Helpful Report
Posted 11 years ago
Lights.com is rated 4.8 based on 3,842 reviews