Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I hadn't been informed about TREBLESLTD*COM, I'm not sure what I would have done. I was saved by them.”

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Posted 1 month ago

“Nice selection of modern lighting! Good price point, I really liked a lot of styles and ended up ordering a few for a project. I had a question about timing and the person I chatted with was friendly and helpful. I will be back!”

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Posted 3 months ago

“love the lights”

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Posted 2 years ago

“Easy to shop online. Came quickly and looks amazing.”

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Posted 3 years ago

“These lights do not stay on sync, and lights.com may have sold my information because I received a ton of spam after. I don’t buy from many unknown vendors for this reason.”

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Posted 4 years ago

“Easy ordering, good products, fast shipping. Selection could be larger, but great style, it’s nice not having to sort through a bunch of weird dud fixture that would never go with anything to find the right one. Everything on their site could work great somewhere.”

Lights.com 5 star review on 26th February 2021

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Posted 4 years ago

“I love the products and the delivery was prompt”

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Posted 4 years ago

“Very nice website and items ordered were good quality - very satisfied .”

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Posted 4 years ago

“Not the fastest but good enough.”

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Posted 4 years ago

“Horrible customer service. I had a return that I sent back and you received on 12/8/20. I have emailed customer service 3 times and the delay of my refund is always someone else's fault. I think 2 months is more than enough time to process the return.”

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Posted 4 years ago

“Lights.com is about quality of product and about personable customer service I am spreading the word about you guys to my friends and family I love your products Carme B”

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Posted 4 years ago

“Love the new chandelier. Exactly what I've been looking for and arrived well packaged with easy to follow directions.”

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Posted 4 years ago

“I ordered pre-lit Christmas Tree. When it arrived box was a bit dented and part of branches were hanging out. When I opened the box the tree was missing the stand and center pole. When I called to return the item they were lovely on the phone. I got notification that the return was received by LIGHTS.com on December 28. I did not see credit on my charge card. I waited a week or two. Tried calling several times but could never get through. I finally did online chat. It was indeed verified that my return was received 12/28 and they would email me when they credited my account. I've yet to receive credit.”

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Posted 4 years ago

“Highly recommend! Great price. Great effect! Exactly what I’d hoped for.”

Lights.com 5 star review on 27th January 2021

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Posted 4 years ago

“Love the window candles I got from you. Only problem with them is trying to attach the suction cups to the plastic piece that fits around the candle so you can attach them to the window, Any hints?”

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Posted 4 years ago

“Easy to order and they match the ones we purchased a few years ago.”

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Posted 4 years ago

“First time ordering from Lights.com. Overall the experience was good! It took longer than we would have liked to get here, but the staff were prompt returning my 2 emails and explaining why the shipment had been delayed. Once it arrived, everything was great and we love the light!”

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Posted 4 years ago

“The wreath is just as beautiful in person as it looked in the pictures. Understated elegance. However, one of the pics included a wreath hanging OUTSIDE on a front door. When it arrives it says INSIDE use only! I got it on sale for half off so I put it on my front door anyway. I love it.”

Lights.com 4 star review on 26th January 2021

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Posted 4 years ago

“Some of the lights didn't work, which was very disappointing since I needed a certain number to put in all my windows. The lights were not inexpensive so I would not purchase again”

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Posted 4 years ago

“Easy to setup & take down & store. Perfect for my condo space!”

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Posted 4 years ago

Lights.com is rated 4.8 based on 3,842 reviews