Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my lights. Very efficient.”

Helpful Report

Posted 12 years ago

“description of product was good and I received in good time.”

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Posted 10 years ago

“I purchased this set of candles as I love the effects of burning candles but want to be safe. In my original order, there was something wrong with the remote control and I could not get it to work. I called Customer Service and was immediately sent a replacement remote control. The candles are beautiful, and it is such a convenience to be able to control them with the remote.”

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Posted 13 years ago

“Fast and prompt delivery would cause me to make another purchase. The prices are more than reasonable.”

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Posted 12 years ago

“Very happy with purchase.”

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Posted 12 years ago

“more sales”

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Posted 12 years ago

“Very satisfied with your product and service.”

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Posted 11 years ago

“Product selection is hard to navigate through. Also a better checkout system which retain all your information would help.”

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Posted 11 years ago

“This order is for Christmas, will the guarantee it until after Christmas? Thanks for your help. ***”

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Posted 12 years ago

“Order was placed and I received merchandise in timely manner. I was very happy w the product and w lights.com”

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Posted 11 years ago

“Everything was packed great, yet not excessive. Service was quick. So far, I like the products I ordered and, in fact, ordered more when I saw my kids loved them. Reached out to Lights.com about an incorrect product description (bird title) and they had it fixed in hours time after a hectic Black Friday. Hoping for LED flameless and I believe that is on the way. I stumbled on this site after looking for Enjoylighting flameless candles that have a good performance for me. Thank you.”

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Posted 11 years ago

“Was just what I wanted. Looks great. Im very pleased.”

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Posted 11 years ago

“Excellent product! Excellent service!”

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Posted 12 years ago

“The fact that you can either plug it in or use batteries is great.”

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Posted 9 years ago

“I needed several candles and strings of lights for my wedding. Lights.com had the best prices I could find AND with fast, free shipping! I will definitely be returning as a customer! Thank you!”

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Posted 10 years ago

“I'm so happy with these candles, they look real! Fast Shipping”

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Posted 9 years ago

“I ordered warm white LED string lights, which I have used to illuminate the structure of my screened pool. Now when I swim at night, I have a canopy of lights overhead. They look fantastic, and are more durable than simple XMAS lights. I am very happy with my purchase.”

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Posted 11 years ago

“Item exactly what we wanted, good value, good service. What else could anyone want?”

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Posted 11 years ago

“Great service, fast shipping, good product”

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Posted 10 years ago

“Fantastic customer service!”

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Posted 12 years ago

Lights.com is rated 4.8 based on 3,846 reviews