Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Tell us how Lights.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful candles with remote at such a great price. Really fast shipping!”

Helpful Report

Posted 11 years ago

“The entire order process was excellent. Ordering was easy and product arrived promptlly and as ordered. Great job.”

Helpful Report

Posted 11 years ago

“Good Website, Easy Order process, Good communication, Order well package, Order complete all in working order, would recommend Light.com to all.”

Helpful Report

Posted 11 years ago

“I am very pleased with my lights.com experience. The product choices from which to select the perfect lights for my basement project was full. Ordering was very easy. A broken bulb reorder was issued within minutes of reporting the issue via email. Delivery of the original order as well as the replacement bulb was fast. Kudos to this company for a great online experience.”

Helpful Report

Posted 10 years ago

“The candles with remote control are great. I put two sets on my bedroom shelf. Both my husband and I can control them from the bed. Its a great way to have the soft light without having to get out to bed and turn each light off individually. I also like the drip look on the outside of the candles. The candles were shipped right away. They were delivered much faster than I expected. Very pleased overall. I have ordered more.”

Helpful Report

Posted 12 years ago

“I made contact on line first, but then was trying to call to talk with someone for more detail. Didnt leave a message the first time, but then called back to do so. Before I completed the call back I was being called by ***. He was very helpful. After receiving the candles I didnt try them right away because it is summertime, but then decided I should check whether all three worked. They did at first but soon after one of the 3.5s (LUM35IV) stopped working. All batteries were newly purchases. Trying a different pair of the new batteries did not make a difference. Today I am returning that candle and hopefully a new one will be sent to me. After that I can confirm whether the Excellent rating I gave was right:-) Thank you.”

Helpful Report

Posted 12 years ago

“Quality is great! Going to order more to use at my daughters wedding! Love that the batteries come with them!”

Helpful Report

Posted 9 years ago

“These holiday lights are just beautiful and the battery box is very well made with excellent setting's for different flashing of lights. We are now ordering these lights for our indoor windows as well. Also, worth noting customer service is outstanding and always helpful. This is a great company to do business with.”

Helpful Report

Posted 13 years ago

“Bought 4 sets to connect round our movie room area. It completes the area and makes it very cozy. Great service and delivery”

Helpful Report

Posted 9 years ago

“I have ordered several times from Lights.com and each time the quality,and price of the items and service, timeliness of receiving order has been excellent. Keep up the good work”

Helpful Report

Posted 12 years ago

“Fast shipping, great selection, very happy with the product.”

Helpful Report

Posted 11 years ago

“As far as Im concerned your company did very good handling my order”

Helpful Report

Posted 12 years ago

“Very satisified with the product and I will order again.”

Helpful Report

Posted 12 years ago

“Item was shipped in due time. Item came as described as offered. Good job!”

Helpful Report

Posted 11 years ago

“Received the candles promptly and everything seems to working just great! Thanks.”

Helpful Report

Posted 11 years ago

“Fast, trouble-free process. Great buyer experience. I think the site could have more search term cross listing maybe, but ordering is very smooth :)”

Helpful Report

Posted 12 years ago

“Love my solar lanterns.”

Helpful Report

Posted 10 years ago

“Customer support was fantastic. Thank you again.”

Helpful Report

Posted 12 years ago

“Took a chance on ordering the battery powered string of lights. Received them quickly and was pleasantly surprised. It was exactly what I needed for my Halloween and holiday door wreaths. Good indoors or on the front door. The regular batteries fit, I liked that you can have the lights blink or on steady. THANKS,”

Helpful Report

Posted 11 years ago

“We love love love the lamps. They will be th first of many we purchase from Lights.com”

Helpful Report

Posted 9 years ago

Lights.com is rated 4.8 based on 3,846 reviews