Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,473 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dresses were exactly as described, fit is beautiful. Delivery was amazing had my parcel in a day super impressed.”

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Posted 5 years ago

“Fast shipping and very happy with my purchases.”

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Posted 5 years ago

“Love the speed of delivery and always happy with everything I buy 5*”

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Posted 5 years ago

“Love the designs, great customer service. Although dress was too small for me and larger size sold out my daughter loves her new addition to her wardrobe 😂”

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Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

“Always happy buying from Lilac & Mila.The staff are always friendly and the clothing and service are fantastic.”

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Posted 5 years ago

“So happy with my two recent purchases from Lilac and Mila. A speedy delivery and beautiful, quality garments at affordable prices. Thanks to Nat from LMTBYB for the recommendation. I will definitely be buying again. Cheers, Judy”

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Posted 5 years ago

“Lovely pattern, fabric sizing please add bust consideration, do hope we can come to a comprise. Shipping is find actual 5 stars if you know DHL will hit duty fees.”

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Posted 5 years ago

“Very happy with my dress”

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Posted 5 years ago

“I love lilac and Mila.The items are always nicely packed, always fast postage and the range of clothes stays updated.And the loyalty program is great too.Thankyou x”

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Posted 5 years ago

“Hi. My experience was awesome and i love the clothing😁”

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Posted 5 years ago

“I purchased the Strawberry Fields Maxi skirt as a birthday gift for my daughter & has to wrap it up very quickly before I kept it for myself !! Great price, lovely quality , efficient communication and postage time great considering in in WA & all the COVID hold ups . Overall very happy and about to peruse the L & M website again !!”

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Posted 5 years ago

“Wonderful! Love the payment options especially Laybuy! I don’t use afterpay so this is a fabulous option. Thank you!”

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Posted 5 years ago

“Super speedy delivery! Friendly and attentive to any questions asked. Returns process is also very easy. The website is easy to use with a lovely range - Just sad that some beautiful items are sold out! Will definitely use Lilac and Mila again. Thank you!”

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Posted 5 years ago

“The service is great. Good quality clothes for price. Loved my dress, thank you.”

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Posted 5 years ago

“Seems to stock a good range”

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Posted 5 years ago

“Love this shop, they have the most unique dresses and most of all the customer service is amazing. They truly care about their customers”

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Posted 5 years ago

“Perfect. Beautiful clothing, fast easy online purchasing.”

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Posted 5 years ago

“Love the clothes Service and postage is great.”

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Posted 5 years ago

“I love my Florin Print Slate dress! The dress is the perfect length for the vertically challenged who can’t wear maxi dresses. Beautiful fabric and fast delivery.”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,473 reviews