Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s great to see measurements listed for garments, especially the length as I’m a shortie! Easy to order and quick shipping too. I’ll definitely be keeping an eye out for future purchases.”

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Posted 5 years ago

“I love my Dress from Lilac and Mila, Patchouli Print Faith Mini is a gorgeous color, great quality, fabulous boho style that would suit all body shapes and sizes... My item arrived much quicker than expected.. I am so happy with this purchase and can Highly Recommend Lilac and Mila, Thank you xx”

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Posted 5 years ago

“Love the Ponte pants-very comfortable.”

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Posted 5 years ago

“Love, love, love my patchouli dress. beautiful fabric. Fits perfectly. Fast delivery. Will purchase again..”

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Posted 5 years ago

“I feel very confident buying online with Lilac & Mila. The girls are wonderful with their customer service. The points rewards system is awesome which makes them one step ahead of their competitors. The clothes are so beautiful and great quality. I have no hesitation in recommending Lilac & Mila. You won’t be disappointed!”

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Posted 5 years ago

“Seamless experience.”

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Posted 5 years ago

“Thank you Lilac & Mila for your wonderful service , not only did you answer my questions promptly and accurate when I emailed you 😊 and also the beautiful garments That I ordered , just loved them all and will definitely be ordering again and recommending your website / clothes to all my friends 😘🥰☺️”

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Posted 5 years ago

“Great customer service and beautiful clothes. Highly recommend purchasing from the team at lilac and mila.”

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Posted 5 years ago

“Always amazing pieces at affordable prices and the most amazing customer service you will ever get! My favourite Jaase stockist! 🤩 🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Never been so happy with an online clothing purchase as I am with my dress. Perfect fit. Perfect colours. Great price.”

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Posted 5 years ago

“Great item fast post love it”

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Posted 5 years ago

“I really love Lilac and Mila. I’m obsessed with bohemian and their range is beautiful. I recently ordered a size too small and they were super helpful and kind when exchanging. Their customer service is a real highlight. It’s a really personal exchange. ”

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Posted 5 years ago

“Theservicewasexcellent”

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Posted 5 years ago

“Excellent service! Enquiries are dealt with really quickly and in a lovely manner. And always fast delivery. Love!”

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Posted 5 years ago

“My order was received promptly. Efficient and reliable service. All good!”

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Posted 5 years ago

“Love my new Jaase dress from Lilac and Mila. Fabulous product quality and speedy delivery . Will definitely be shopping with you again. Thankyou.”

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Posted 5 years ago

“Fantastic service and prompt response to my email regarding my purchase. Top ordered was lovely quality.”

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Posted 5 years ago

“Lovely clothes, great quality & the staff are super helpful!”

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Posted 5 years ago

“Sensational customer service, very quick responses and super fast delivery! Clothes are just beautiful! Will definitely be a repeat customer!”

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Posted 5 years ago

“Amazing service! Quick response to my email about a sold out dress and a few days later I had it delivered in beautiful eco packaging”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews