Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my dress I purchased - kept for my birthday xx”

Helpful Report

Posted 5 years ago

“Had absolutely fantastic customer service. I received a dress that I wanted and it is gorgeous but I wanted a larger size. L & M went out of their way to make me happy. Thank you so much wish more online retailers were this good 🌸”

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Posted 5 years ago

“Love Love love my new clothes , easy buying experience and excellent service . Will definitely buy from you guys again”

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Posted 5 years ago

“Easy online order process. Quick delivery. First time buyer. Loved my purchases. Will definitely order again. Thank you Lilac & Mila”

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Posted 5 years ago

“Absolutely love both my items so much. So beautiful and unique perfect addition to my wardrobe 💖💖”

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Posted 5 years ago

“Love the dress and super fast delivery”

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Posted 5 years ago

“Thank you Beautiful store and magical dresses !!! Great quality, the colors are so vibrant. ❤️🧡💛💚💙💜🤎”

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Posted 5 years ago

“Lilac + Mila are my 'go to' boutique for shopping online. They always have a great selection of beautiful maxi's in different styles. I recently purchased the Harli cropped denim jacket and I'll be wearing it over all my gorgeous Jaase dresses this winter! I love that Lilac + Mila are always getting new stock in and if there's an issue with an order (which there rarely is!) the girls are all so very sweet and helpful and quick to fix things. From the time of placing an order to receiving it - is always super fast! I am thrilled when my Lilac + Mila package arrives on my doorstep a few days later. I would highly recommend shopping with them! :)”

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Posted 5 years ago

“I saw it on Instagram. Cute! I want it! I thought so, so I ordered🤝✨✨ Thank you for your support for shipping to Japan!”

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Posted 5 years ago

“Fantastic service. Easy to place order, excellent updates for delivery status. Garments are beautiful and great quality! Will definitely be making future purchases!!!”

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Posted 5 years ago

“Beautiful clothing and great customer service. One of my favourite shops.”

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Posted 5 years ago

“The clothes are great quality and arrive in little time. My emails answered promptly too.”

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Posted 5 years ago

“Lilac and Mila are amazing, the quality of the clothing is fantastic and the customer service is top notch!”

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Posted 5 years ago

“Very happy with the dress and the communication”

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Posted 5 years ago

“Beautiful quality clothes”

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Posted 5 years ago

“Lilac and Mila were very helpful with any questions I had and super quick to respond. Their clothes when they arrived were perfect and beautiful.”

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Posted 5 years ago

“Great service. Fast postage, great quality products, super friendly and helpful.”

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Posted 5 years ago

“I cannot rave about this website enough! The clothes are beautiful quality and divine styles. The customer service is outstanding and I’ll be continuing to shop there. Love their online try on’s on Instagram via @letmetrybeforeibuy - it’s how I found you and why I buy from you 💗”

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Posted 5 years ago

“Dress arrived very quickly in the post and was exactly as described. Extremely happy with purchase”

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Posted 5 years ago

“Loved my dress, fast postage and excellent customer service !”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews