Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,473 Reviews

91 %

of reviewers recommend Lilac & Mila

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, and prompt delivery”

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Posted 5 years ago

“Lovely clothing, arrived super fast and great customer service. Highly recommend!”

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Posted 5 years ago

“Wonderful customer service. Definitely shopping with Lilac and Mila again.”

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Posted 5 years ago

“So happy, thank you and thanks to Nat too.”

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Posted 5 years ago

“I have recently discovered Lilac & Mila and their clothes are gorgeous, done a couple of orders and the items have arrived within a couple of days (super fast postage!), have plenty more items on my wish list right now to buy :) Highly recommended!”

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Posted 5 years ago

“Absolutely love my new denim jacket purchased from Lilac and Milla!! Sizing was perfect!!”

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Posted 5 years ago

“The website is easy to navigate and the parcel arrived within a couple of days. Which was fantastic! The only downside is that your clothing is so popular many of the common sizes sell out quickly.”

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Posted 5 years ago

“I’m still surprised how quickly my jacket arrived. All my other parcels have been taking 3-4 weeks and this delivery was 2 days. Emails and messages are answered super promptly and I love that you’re working with Nat from LMTBYB. An excellent collaboration that is giving so many women the courage to try new styles, prints etc. I will definitely be a returning customer. Thank you!”

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Posted 5 years ago

“Excellent service, the order arrived within a couple of days! Very happy”

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Posted 5 years ago

“Excellent fast friendly service”

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Posted 5 years ago

“Beautiful dress great service, great to see larger sizes. The only recommendation would be you could do with a bit more bust allowance for the larger sizes, but otherwise a stunning dress”

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Posted 5 years ago

“My order came so quickly which is amazing given the challenges with deliveries at the moment. Love my top. Thank you 😊”

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Posted 5 years ago

“So easy to order from these guys.. I ordered on a Wednesday night received my package Friday so awesome service highly recommended as well as beautiful clothes xxx”

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Posted 5 years ago

“I am so happy with the service I received! The shirts I ordered arrived quickly and the price was great.”

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Posted 5 years ago

“A pleasure to deal with. Communicative and helpful with any questions. I’ll be back!! xx”

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Posted 5 years ago

“Great service and respond quickly”

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Posted 5 years ago

“I have only recently been introduced to your wonderful online store via the LMTBYB Ladies!!! It is love at first sight. I have only placed two orders, they were shipped quickly and the garments are beautiful. Keep doing what you do xx”

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Posted 5 years ago

“My experience was perfect. Easy to find the items (watched LMTBYB and that was very helpful). The item arrived very quickly & I couldn’t be happier with the beautiful dress - quality and value for money - I absolutely love it - thank you!!”

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Posted 5 years ago

Hi lovely, Thank you for your super kind feedback ~ it means the world! xx

Posted 5 years ago

“Great, easy shopping and fast delivery!”

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Posted 5 years ago

“OMG, speedy delivery and stunning fabrics! I had to sadly return a dress, my bust just couldn’t squeeze into it, and Staff credited my account with a friendly manner. I cannot wait to wear the other dress in my order and spend my credit!”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,473 reviews