Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.70

4.7 Rating 2,453 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

4.7

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to work with”

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Posted 5 years ago

“Quality dresses and such amazing customer service. I was so surprised by the teams prompt replies and I literally had my dress the next day. Unbelievable!”

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Posted 5 years ago

“Beautiful sales experience. Questions answered quickly and so helpful. Will definitely purchase here again.”

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Posted 5 years ago

“Ordering process was easy and delivery was prompt. I’m very happy with the top I purchased xx”

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Posted 5 years ago

“Love my dress and skirt and delivery was super fast have since placed another 3 orders”

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Posted 5 years ago

“Great items and as described.Parcel was delivered quickly. All round great service”

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Posted 5 years ago

“Fast friendly service, thank you 😊”

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Posted 5 years ago

“Very fast delivery of item.”

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Posted 5 years ago

“Amazing customer service. Excellent quality”

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Posted 5 years ago

“Lovely range, too much to choose from! Fast shipping! I love my item!”

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Posted 5 years ago

“Very quick delivery as well as exchange no problem. Love the clothes highly recommend thank you so nice to deal with a professional and quick customer service”

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Posted 5 years ago

“Only just started to buy from these guys and cant be happier. Service is amazing price is fantastic and communication Is great.”

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Posted 5 years ago

“Easy transition, speedy postage. Very happy with my dress 😀”

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Posted 5 years ago

“Lovely item, fast postage”

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Posted 5 years ago

“Excellent service, quick delivery. Dress is as described. Gorgeous 🤩”

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Posted 5 years ago

“Always love receiving a parcel from you in the mail. Nice quick delivery & very happy with my dress as always.”

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Posted 5 years ago

“Received my parcel quickly, great communication. Happy customer 👍”

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Posted 5 years ago

“Service was very quick and easy. Great clothing at great prices”

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Posted 5 years ago

“Postage was so fast. I love this shop ❤️😍❤️ 3”

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Posted 5 years ago

“More importantly than the beautiful pieces of clothing they sell, is the excellent and generous customer service on offer. This isn't just an online clothing business, the staff truly value and invest in customer satisfaction.”

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Posted 5 years ago

Lilac & Mila is rated 4.7 based on 2,453 reviews