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Lilac & Mila Reviews

4.7 Rating 2,473 Reviews
91 %
of reviewers recommend Lilac & Mila
Company Reviews Product Reviews
7
 Metrics Info
4.7
Based on 2,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Jodye M
Verified Buyer
“The clothes are beautiful and the customer service is excellent. The returns procedure is the best I've come across for online shopping.”
Helpful Report
Posted 5 years ago
Rebecca G
Verified Buyer
“Great products, great prices fast delivery. Live my new jacket šŸ§„”
Helpful Report
Posted 5 years ago
Ella H
Verified Buyer
“I am delighted with my purchase from Lilac & Mila. Good, quick, efficient service too.”
Helpful Report
Posted 5 years ago
Sani D
Verified Buyer
“Very fast order and very friendly friendly and fast customer service. Very happy! Highly recommend and will buy again in future”
Helpful Report
Posted 5 years ago
Rose U
Verified Buyer
“Great service , quick delivery , awesome products and price”
Helpful Report
Posted 5 years ago
Alison C
Verified Buyer
“Great website and customer service. Amazingly quick delivery!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great seller love the Lana T-shirt”
Helpful Report
Posted 5 years ago
Maria M
Verified Buyer
“Hi Lilac and Mila. This was my first order and unfortunately there was an error at the beginning and I received wrong item. I have contacted you the next day and got solution immediately. The correct item was sent to me the next day and arrived in few days. I love the tunic I have ordered, it's very cute. The person that was in touch with me was very helpful. I am very happy with the purchase. Thank you. Maria”
Helpful Report
Posted 5 years ago
Kaylene S
Verified Buyer
“Beautiful fabric.”
Helpful Report
Posted 5 years ago
Susan B
Verified Buyer
“Great website. Beautiful products. Easy to order, good prices, delivered quickly.”
Helpful Report
Posted 5 years ago
Barbara M
Verified Buyer
“The kind of customer service that makes you want to buy more! They went above & beyond to help me with a size exchange! Thank you”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I have bought several Jasse dresses from Lilac & Mila, I like the emails, I like the website, (though loading a specific item to look at then takes you back to the first page after which is a drag) & I have found delivery & follow up very easy. Thank you. Reasonable prices, great fabrics”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Considering the quarantine & impressed with the online response experience. Seems like business as usual. Received dress very quickly. Size perfecto”
Helpful Report
Posted 5 years ago
Lisa B
Verified Buyer
“Very easy to work with”
Helpful Report
Posted 5 years ago
Sally G
Verified Buyer
“Quality dresses and such amazing customer service. I was so surprised by the teams prompt replies and I literally had my dress the next day. Unbelievable!”
Helpful Report
Posted 5 years ago
Marion P
Verified Buyer
“Beautiful sales experience. Questions answered quickly and so helpful. Will definitely purchase here again.”
Helpful Report
Posted 5 years ago
Joanne J
Verified Buyer
“Ordering process was easy and delivery was prompt. Iā€™m very happy with the top I purchased xx”
Helpful Report
Posted 5 years ago
Lauren S
Verified Buyer
“Love my dress and skirt and delivery was super fast have since placed another 3 orders”
Helpful Report
Posted 5 years ago
Karly D
Verified Buyer
“Great items and as described.Parcel was delivered quickly. All round great service”
Helpful Report
Posted 5 years ago
Karen W
Verified Buyer
“Fast friendly service, thank you šŸ˜Š”
Helpful Report
Posted 5 years ago
Lilac & Mila is rated 4.7 based on 2,473 reviews
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