Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, whilst I didn't keep what I purchased, the customer service was excellent. I would certainly buy from them in the future. 💗”

Helpful Report

Posted 4 years ago

Hi lovely, We're so sorry to hear that you didn't find exactly what you were looking for this time, however, are so excited to see what you buy next ! So many new gorgeous styles coming in ! YAY! We are so happy that you had a positive experience with us Xx The lilac and Mila girls

Posted 4 years ago

“Gorgeous colour. Very roomy and comfortable . A cute addition for any wardrobe.”

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Posted 4 years ago

Hi lovely, We are so glad to hear that are loving your new Lavender Print Adela dress ! We can't wait to see what you buy next Xx

Posted 4 years ago

“Excellent service :)”

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Posted 4 years ago

Thank you so much gorgeous! We are so happy to hear that you are happy with your Lilac and Mila experience Xx

Posted 4 years ago

“Great quality, fast shipping and easy to navigate website. I will definitely shop with Lilac and Mila again.”

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Posted 4 years ago

Hi lovely, Thank you so much for the positive feedback! It means so much Xx

Posted 4 years ago

“Super fast delivery, and sizing was exactly as described. will definatley order from Lilac &mila again.”

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Posted 4 years ago

Thank you so much lovely! We are so glad to hear and can't wait to see what you buy next Xx

Posted 4 years ago

“Excellent pleasant service the dresses were beautiful delivery in a few days 10 out of 10 experience”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces and your experience with us - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“Quick order processing and postage, and cute dress. Thanks!”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent experience. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Love my dresses.!”

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Posted 4 years ago

We are so so glad to hear that you love your pieces ! Xx

Posted 4 years ago

“Fantastic!”

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Posted 4 years ago

Thank you gorgeous! Xx

Posted 4 years ago

“Very easy returns process and excellent communication before and after, would definitely purchase again.”

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Posted 4 years ago

Hi Karen, We are so glad to hear that you found our returns process easy! Creating a simple and effective system for our customers is one of our main priorities Xx We are so excited to see what you buy next ! Lilac and Mila

Posted 4 years ago

“Fabulous to deal with and beautiful garments 🌸🌸”

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Posted 4 years ago

Hi there Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Great dresses! :)”

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Posted 4 years ago

Thank you so much ! We are glad to hear you like our items Xx

Posted 4 years ago

“Love the quality and how quick delivery was ! Will buy again”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“Very happy i love the clothes.😁”

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Posted 4 years ago

We are so glad to hear! Xx

Posted 4 years ago

“Loved the lavender colour of the dresses. Quality not as good as some more expensive brands but beautiful print and colour and sleeves. Worth the money and such a pretty colour.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx

Posted 4 years ago

“The customer service I received was fantastic! The communication was lovely and so quickwith replies. I have never received better. Thank you so much for all your time and effort and I couldn't ask for more!”

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Posted 4 years ago

Hi there, Aw thank you so much for your kind words! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I love the clothes they are beautiful”

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Posted 4 years ago

Hi lovely, Thank you so much we are so glad that you like our clothes ! Xx

Posted 4 years ago

“The best shipping and gorgeous clothing.”

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Posted 4 years ago

Thank you so much gorgeous Xx

Posted 4 years ago

“Ordered 2 dresses , one didn't suit me so I had to return it, had no issues with returns the process was simple and efficient. I also inquired about the avaliability of another dress and got a quick response .”

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Posted 4 years ago

Hi lovely, We're so glad to hear that you found our returns process simple and quick ! Thank you so much for the positive feedback Xx

Posted 4 years ago

“Extremely lovely dress and very good communication xxx fast delivery”

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Posted 4 years ago

Thank you so much for the positive feedback Xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews