Lilac & Mila Reviews

Name: Lilac & Mila
Rating: 4.69

4.7 Rating 2,466 Reviews

92 %

of reviewers recommend Lilac & Mila

Company Reviews

Metrics

Info

4.7

Based on 2,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lilac & Mila 5 star review on 31st May 2025

Jacqueline O

Lilac & Mila 5 star review on 21st March 2025

Jenni P

Lilac & Mila 5 star review on 13th May 2023

Jaimi L

Lilac & Mila 5 star review on 14th October 2022

Leesa F

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the dress”

Helpful Report

Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila piece! Love, the lilac and mila girls xx

Posted 4 years ago

“Great service and wonderful products make Lilac & Mila a delight to shop with. I had a slight problem with a dress I had bought and the returns process was quick, simple and handled with very personal service.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Very helpful and fast response from staff. Love the denim jacket I bought. Speedy despatch. Very happy.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

“I bought a dress after seeing Nat from Let Me Try Before You Buy try it on. Lilac and Mila were very easy to deal with and, due to the try on, I felt comfortable purchasing online.”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx

Posted 4 years ago

“Fast delivery, lovely dresses, easy returns. Fabulous customer service.”

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Posted 4 years ago

“Purchased the absolutely beautiful soul print melissa maxi dress. Perfect fit, excellent customer service and super quick delivery to Perth. Highly recommend this gorgeous company.”

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Posted 4 years ago

“Beautiful comfortable dresses and great prints”

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Posted 4 years ago

Hi lovely, Thank you so much Xx We are so glad to hear that you loved your dresses !

Posted 4 years ago

“I am very happy with my purchase and it arrived so quickly in comparison to other parcels. You are now my go to shop”

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Posted 4 years ago

Hi Maree, Aw thank you we are so glad to hear ! We can't wait to see what you buy next Xx

Posted 4 years ago

“I love my dress and my skirt. I love the jaase brand. They were delivered very quickly”

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Posted 4 years ago

Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Lilac and Mila

Posted 4 years ago

“Beautiful staff interaction”

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Posted 4 years ago

Hi lovely, We are so glad to hear that you are happy with your recent experience with us. Hearing your feedback means the world! We hope you will love your Delilah Indiana Xx Lilac and Mila

Posted 4 years ago

“Excellent experience with my purchase through Lilac & Mila. When one of my garments wasn’t available the staff were so helpful offering a refund or a replacement & kept me informed via email to make sure all went smoothly. Great dealing with such friendly people! Very happy with my purchases ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

Hi Frankie, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful cusomters are happy so you've totally made our day! Love, the lilac and mila girls xx

Posted 4 years ago

“I purchased the Carmen maxi and Faith mini. Perfection. Had so many complements on the fit and the prints.”

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Posted 4 years ago

Hi lovely, We are so glad to hear that you loved your dresses and are receiving so many compliments! We love both of those styles so much Xx

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Thank you lovely! Xx

Posted 4 years ago

“Super fast delivery, beautiful quality dress”

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Posted 4 years ago

Thank you so much for your feedback Nicole! Xx We are so glad to hear that you are happy with your recent Lilac and Mila purchase!

Posted 4 years ago

“Easy to order and arrived at my door fast!”

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Posted 4 years ago

Yay ! So glad to hear ! Xx

Posted 4 years ago

“I recently purchased from Lilac and Mila for the first time, and im so impressed. Dress was just gorgeous, and the quality was great. I get compliments every time I wear it. Will definitely buy from this company again!”

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Posted 4 years ago

Hi beautiful, Aw we are so glad to hear that you love your Soul Print Adela and Tropic Tonic Carlo Dress! We can't wait to see what you buy next Xx Lilac and Mila

Posted 4 years ago

“Super fast shipping. Lovely dress”

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Posted 4 years ago

Thank you for such positive feedback Xx

Posted 4 years ago

“Beautiful Dresses and fast shipping”

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Posted 4 years ago

We are so glad to hear ! Thank you lovely Xx

Posted 4 years ago

“So happy with my purchases! Easy ordering + shipped & delivered quickly. Both items are exactly as described, great quality & such beautiful designs. Thank you.”

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Posted 4 years ago

“Purchased a gorgeous dress , the quality and fit are fantastic. Delivery was very quick, received just over 24 hours from ordering.”

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Posted 4 years ago

Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx

Posted 4 years ago

Lilac & Mila is rated 4.7 based on 2,466 reviews