Login
Start Free Trial Are you a business? Click Here

Lilac & Mila Reviews

4.7 Rating 2,466 Reviews
92 %
of reviewers recommend Lilac & Mila
4.7
Based on 2,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Always quick service, great returns process
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Absolutely love your range and size inclusiveness! Thank you!!
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the sizing we offer - it means the world to us xx Love, the lilac and mila girls xx
Posted 4 years ago
Fast efficient service and delivery. Perfect fit . Description spot on. Beautiful dress
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces - we can't wait to see what you pick next! Love, the lilac and mila girls xx
Posted 4 years ago
Great dresses at a great price. Quick and easy transaction
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Awesome ! Super fast delivery too x
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
What review should I write as I never received my package.
Helpful Report
Posted 4 years ago
Hi Lovely! Thank you so much for taking the time to provide us with your feedback. We take this kind of feedback very seriously as we pride ourselves on our speedy shipping and delivery as well as fantastic customer service! We are incredibly sorry to hear you have not yet received your parcel. We can see our girls have been in touch via email to work this issue out for you. Once the parcel leaves our facility we do rely on couriers to ensure your parcel makes it to you safely, and we do apologise that this has not happened however it is something that is out of our hands. We are of course committed to turning this experience around for you, and look forward to your reply to our email so we can resolve this issue promptly. Can you please let us know what you would like us to do to make this experience better for you from here? We are more than happy to help in any way we can and hope to hear back from you soon. Thanks a million. The Lilac and Mila Team! X
Posted 4 years ago
My first purchase at Lilac and Mila also a first for purchasing Jaase clothing. Absolutely thrilled with the whole experience. Speedy delivery too. Highly recommend. Thanks again, Back soon
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Lilac & Mila are amazing. Great customer service, will help with your query and answer any questions straight away. Fabulous company
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Such a pretty design and lovely drape to this shirt. The pattern work is so pretty and the cut and hang of the piece sits beautifully. It can be worn casually with jeans or dressed up for work with a smart skirt. It is just so comfortable, swings and moves beautifully and is very well designed. Thank you Lilac and Mila.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
I absolutely love Lilac and Mila... particularly the Adela Mini's☺️💗
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase, aren't the Adela's amazing?! Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
I ordered the Asha Print Indiana Maxi and it is just stunning!!! Love everything about it. The fabric and style is so gorgeous. It came so quickly which is really exciting! Amazing service...can't wait to buy more pieces. Thank you xox
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you loved your Lilac and Mila experience ! Our main priority is making sure our beautiful customers are happy so you've totally made our day! Love, the lilac and mila girls xx
Posted 4 years ago
Great products, fast delivery and easy interaction.
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Love my recent purchases & can’t wait to wear them - delivery was soo quick too Thankyou ❤️
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Love the gypsy skirt I received Service was exceptional
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Beautiful clothes! Definitely will buy from Lilac & Mila again!
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Very Quick Service
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Amazing customer service and the quickest delivery ever! Times as describes and so comfortable.
Helpful Report
Posted 4 years ago
Hi Lovely, Thank you so much for taking the time to leave us such kind feedback! We are so glad to hear you love your new Lilac and Mila pieces & the service you have received - it means the world to us! Love, the lilac and mila girls xx
Posted 4 years ago
Great top, very roomy, sizes down x2 still oversized! Love it!
Helpful Report
Posted 4 years ago
Hi Lovely, We are so glad to hear that you are happy with your recent purchase. Hearing your feedback means the world! Love, the lilac and mila girls xx
Posted 4 years ago
Beautiful colours and fit was ok just didn’t feel it suited me, so will be returning
Helpful Report
Posted 4 years ago
Hi Lovely, We're incredibly sorry to hear you aren't 100% happy with your recent purchase! We offer styling advice via LiveChat and email, and have try-on videos of our New Arrivals weekly over on our Instagram @lilacandmila. We also include all measurements on the website as we totally understand the challenges of online shopping. Once again we are sorry to hear the item didn't suit and would love to assist you in finding something you love if you could please reach out to us hello@lilacandmila.com! xx We will keep an eye out for your return and be in touch once we receive this one via email xx Can you please let us know what you would like us to do to make this experience better for you from here? We are more than happy to help in any way we can now that we know of the issue. We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! X
Posted 4 years ago
Super quick response and helpful sizing advise from the team at Lilac & Mila. I’ve now gone on to purchase more beautiful pieces, confident in their sizing and quality. Such stunning prints too!
Helpful Report
Posted 4 years ago
Hi Lovely Thanks so much for your feedback, we're so happy that you loved the dress you purchased! I've noticed you only gave us a four star rating though - is there anything we could do to further this to a 5 star rating in service and expereince for you lovely? We're always trying to find ways to ensure our customers are walking away super happy after their Lilac and Mila experience! We hope to hear from you soon. Thanks a million. The Lilac and Mila Team! xxx
Posted 4 years ago
Lilac & Mila is rated 4.7 based on 2,466 reviews