“I gave it a one star because it made me do it before I could write a comment. This is company is located in China. Chinese sizes are not like ours. They really don't have any "fat" people. The clothes are cheap quality. So if you can't believe the price for the shirt when looking at the photos, then that means it's too good to be true. Do not order from this company.”
“No contact phone. They don't answer emails. Got a $116 refund of a $178 refund. No explanation. It takes a rocket scientist to figure out the return procedure. Even when I followed the process I still didn't get all my money back and no answer to my email. Chucked it up as a lesson. Will never buy from again.”
“Do not deceive on those clothes line that Liligal show on their site..I ordered a white dress with silver lining, then the one that arrived was brown with poor cloth quality ☹️..Their chart size did not match my actual size, despite using a tape measure 😣
if they are truly a reputable company, customer satisfaction via good showcase of merchandise and respect to clients should be their primary goal..be honest on the product..just be Very careful everyone ...made in China according to the tag”
“I bought a dress, received it today. I'm very disappointed because it looks nothing like the picture . It's too big on the top so I'm having it altered. Please be aware that when you make a purchase with this company you are not getting a true representation of the product you think you are buying. I like it but it's not what I thought it would be. I would never order from this site again and I strongly recommend you don't either.”
“I started a new job and needed some dressier clothes. I have been looking at styles from liligal and loving them. I placed a large order and got an email saying my payment was received the next day. A month later my order was still in "processing" I sent them an email. They indicated that they had asked for proof of address (never got that and why??) and had issued a store credit when they didn't hear back from me. The store credit wasn't there previously. I advised them that I was NOT going to send them a copy of any Bill. I advised them that I wanted them to send my order, and if for some reason they couldn't do that I wanted a credit on my card, not store credit. They said they are issuing credit and will take about 3 weeks. DON'T TAKE the chance like I did!!😡”
“The dress looked nothing like the picture wasn't even the same material as the picture also there measurement chart is so out as the dress was way to big also it took forever to arrive so by the time you want a refund it's too late cause they make sure it takes over the 30days to arrive”
“I purchased a top, the total cost being $46.84 through Liligal. What a disappointment. When it arrived it didn’t even begin to look like the top they advertised.
I immediately sent them an email and sent photos of the top I received and the one they were advertising.
The one I received was totally shapeless and the top half of the back was black which matched the front and sleeves, while the bottom half was brown. (the order even says black).
It looks like they run out of fabric so the used something else.
At first they offered me a 20% refund if I returned it. This was followed up but changes of %.
However, having read heaps of reviews, I have informed them that I will not return it unless they refund me first. The cost of returning it will be expensive as they tell me I must get a tracking number and forward it to them.
Many reviews indicate that they never refunded the money, sometimes saying that they never received it after people say they sent it, others saying that it was damaged.
Adding the cost of returning it looks like it will be putting good money after bad.
It looks like I will just have to keep putting reviews up to warn others of what scammers they are and trying to prevent others from being ripped off.
The photos below show the photos of the top on the internet. The others show the shapeless one I received.”
“I wish I had read the reviews of past customers I would have never given my business to them! The pictures of the clothes are very deceptive and look nice until you get them home. The quality of the clothes are very poor and the return policy is not acceptable to me they have all the control and it is usually in their favor. I had items I returned right after I received my order it cost me $14.65 for postage, never wore or washed them and they decided to give me 50% of my money back. They got me once as a customer but after my initial order I will not ever think about ordering with them again. I will keep my business in the USA. Rosa”
“Order was place a MONTH before needed. Still have not received. Now it says it was sent back to CA, where it was shipped from!!!
No one is answering my questions and still have not received a credit for the charge of two items NEVER received!
VERY FRUSTRATING!!!”
“I ordered a top without reading any reviews. The price was so cheap so I guess I shouldn't be so shocked at how cheap the top looked and felt. It was really, really bad. I thought about returning it, but it was so expensive and such a hassle, I decided to donate it. Please, do yourself a favor and DON'T order from here.”
“Clothing arrived timely but was poor quality. I paid $11.92 to return it, 1/3rd the amount of the cost of the dress! I was disturbed to learn Liligal reduced the refund. Though it wasn't by much ($2.39), there was no clear reason for the reduction. Bottom line, I have no merchandise to show for $14.31 invested to try their product. This is NOT good customer service. There is no person to talk with about this, so I'm left to write a poor review. I will unsubscribe and tell all my friends and associate to avoid this company at all costs!
-- Unhappy EX-customer”
“On other reviews I read where customers believe they are out their money. Contact PayPal or your credit card dispute teams to at least get a partial refund of your hard-earned money. I totally agree this company sucks but try to get some of your money back. And friends won’t let friends buy from this crappy company.”
“Product is junk & only a partial payment received back since their policy is you’ve tried it on then it’s ‘used’. Nice loophole. Do not buy from this company & put them out of business. Lots of wonderful companies to do your shopping with. Don’t shop here. Don’t!!”
“First, I ordered bathing suits. Nothing is finished -- the material is cut and that's it. Poorly made. No wonder they price like they do. I have returned the 2 suits -- it's a very tedious process.”
“I have asked about sizing when I ordered - I told them my UK sizes and asked what size I should order. I listened , ordered and when I got the item I could fit in there twice . I want to return but you have to pay the shipping back to America !!!! That is £10 at least if you track it ! It’s really bad , I am so used to be able to return items for free that I didn’t think any company these days would charge for it . Would never order again there . Bad advise and expensive return.”
“I returned an item in perfect condition after trying it on, and because it was too tight in the chest area I returned it. Never wore it since it was a Christmas blouse (and I live in Florida and it's September), they said it was damaged. This is ridiculous!!!”
“COMPANY IS A SCAM. THEY ARE OUT OF CHINA. I ORDERED 3 TOPS AND NEVER RECEIVED ANY OF THEM. I CAN'T CALL THEM AND THEY DON'T ANSWER THEIR EMAILS WHEN YOU TELL THEM YOU DID NOT GET THE ITEMS. THEY ARE A FRAUD COMPANY. DO NOT BUY FROM THEM AT ALL!!!!!!!!!!!!!!!”
