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Lincare Reviews

2.2 Rating 455 Reviews
29 %
of reviewers recommend Lincare
2.2
Based on 455 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5

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Lincare 1 star review on 31st May 2024
Amy
Lincare 1 star review on 31st May 2024
Amy
Lincare 1 star review on 28th February 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
I used to get regular automated phone calls from Lincare. I have had two different ResMed CPAP machine since I started with the company approximately ten years ago. I actually looked forward to the monthly calls to renew my supplies. Lincare kept track of what I was eligible for and getting me new supplies on time. I had not heard from Lincare in probably four months and was concerned that I would run out of supplies. I finally initiated a call to the Florida based supply service center. They told me at that time that I was no longer eligible for certain replacement parts because they no longer sell the parts particular to my machine. Fine, but I wish they had initiated the call much earlier to inform me that I could no longer get my particular parts through them. So, I contacted my local Lincare in Ballston Lake, NY and discussed the problem with them. That is when I learned that I would have to have a personal fitting before I could receive a the new head gear. I made an appointment and finally met with Kathryn Kromrey for the fitting and the reinstatement of my Medicare eligibility. All went smoothly at the appointment and Kathryn explained in detail what the situation was and she promptly corrected the issues I was having. My thank you to Kathryn for the time spent in her office and the explanation of what had happened. All is finally back to normal. I only wish that Florida had informed months earlier so that I could have reacted to the interruption in service. I went months with no idea I was out of the supply loop and would not have gotten back in if I had not taken the responsibility of addressing the problem. Fortunately, Kathryn had the necessary supplies on hand so that I had something to take home. I believe I have been reinstated to receive monthly eligibility again, though I have heard nothing from Florida since my appointment one month ago? I am anxiously waiting for the next automated call, so that I can continue with new supplies. My local office was wonderful and considerate. I can only hope the mail order office in Florida will be as helpful as Kathryn in Upstate New York.
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Posted 1 month ago
Stuart office sent technician Mike to my home today, Friday the 13th Dec. my Oxy Portable unit was not working right, Mike asked me what happened found out that I needed to have another unit. Very happy with Lincare service! Mike Dorey
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Posted 6 months ago
The driver today was named "Ray". While performing oxygen swap he ask how my concentrator was working and ask about filter. I didn't think about bit Ray checked and low and behold the filter wad black with dirt. He changed out within minutes..thanks RAY
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Posted 9 months ago
When my mother in law fell and broke her hip Justin Sory with this company went above and beyond to help her out.
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Posted 1 year ago
Your representative Darrell Jones was very professional and helpful in explaining the use of my new Nebulizer. We could certainly use more service reps like him. He went out of his way to make certain I understood the instructions.
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Posted 1 year ago
I always have a positive experience with Lincares drivers, they are friendly and fast. They are always willing to help me with any Supply I may need.
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Posted 1 year ago
They have very good delivery and nice people.
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Posted 1 year ago
I've had to recently take my father into my care as he was hospitalized & had to be released into my custody. I've had nothing but issues trying to get everything transferred to this County. Appts are months out. Lincare is the only ones that I haven't had an issue with. Debbie is constantly ontop on it! Juan our delivery guys is terrific at making sure we get everything. If we don't have it, he contacts Debbie & gets to it right away. Without them I don't know what I would do. We were left with nothing & I was scared watching him fight to breathe. I'm so grateful that both of us can now sleep at night, thanks to the wonderful team work of Lincare. Sincerely, Lenda & Dante
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Posted 1 year ago
Lincare has been dependable in delivering my portable oxygen. Brandon has been the most recent service representative. He has been polite, hardworking & helpful in answering questions. When my home concentrator started to break down, a rep was sent in a timely manner to replace it.
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Posted 1 year ago
After a data error on my handicapped sons paperwork, lincare corrected it and sent his CPAP supplies out the next day!
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Posted 1 year ago
Lincare is rated 2.2 based on 455 reviews