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Lincare Reviews

2.2 Rating 469 Reviews
29 %
of reviewers recommend Lincare
2.2
Based on 469 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5

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Lincare 1 star review on 31st May 2024
Amy
Lincare 1 star review on 31st May 2024
Amy
Lincare 1 star review on 28th February 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Got call voicemail saying I need call them back. I called them and was told they would call me back that evening and never did. I called them back the next morning and was told they will call me back it’s been eight hours and no response. Currently on hold for ten minutes now and they will be closing soon.
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Posted 2 days ago
La facturación es un Robo , me han seguido cobrando cosas que ya había pagado y cada mes sube la factura, no entiendo porque si ya devolví la máquina , veo que no soy la única persona con el mismo problema, no recomendaría a nadie esta compañía.
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Posted 1 week ago
Terrible. Customer service is a joke. Just give you the run around. My husband told them to stop sending supplies that he didn’t need. They kept sending and charging. Then he stopped using the CPAP. He tried to return it to pay off account. They were supposed to have someone call the next day. That day never came. Then he gets an email from a collection company for $58. But still receiving a bill from the company for $465. Called to try and straighten it out and all they wanted to say was we can take your payment now. Not happening. Don’t ever use them.
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Posted 1 week ago
AVOID Lincare - shady business practices, VERY poor customer service, FAILURE to communicate on MULTIPLE occasions, and all levels. Equipment took much longer than expected to arrive. I will never do business with them again. Never updated me with what insurance covered vs was to be out of pocket, even though I requested a bill several times, never received one but they were fine passing all of the information over to the collections company. Do yourself the favor - find someone else NOW!
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Posted 1 week ago
This company is the worst. As a nurse for many years I knew how bad they were to respond to needs . Now it is my turn..after switching coverage in 7/24 I have been distraught by their billing practices. I call every month and get told totally different information. Today their billing offshore representative hung up on me when I requested a supervisor.
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Posted 2 weeks ago
The rep and I discussed the delivery arriving at my aunts home by 6:15 pm tonight, at 6:45 pm I called to check the status and was told the driver was in route, I asked what time he would arrive as neither of us had eaten, she said she would have him call when he got to a stopping point, when we went to leave to go get dinner at 7:10 pm we noticed the LinCare van. The driver was not very personable and he seemed irritated by having to be there. Very unpleasant experience!!!
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Posted 2 weeks ago
Company marks up cpap equipment by way more than double. I dont know how this is legal. I have two insurances covering me and still had to pay 219 dollars. Which is close to what I would have had to pay if I just bought my equipment out of cpap.com or Amazon. Please avoid them. They also call non stop even after telling them you do no longer want supplies from them. This company is criminal in their practices taking advantage of people the genuinely need help.
Lincare 1 star review on 14th August 2025
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Posted 3 weeks ago
I have tried and tried tried to pay off my CPAP machine in full. They send you supplies without even asking for them and bill you for them. And then they said it waqs my fault for niot returning them. I never ordered them!
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Posted 1 month ago
Still waiting on the tubing for my nebulizer- customer service told me they would overnight it- still has not arrived- on call for a hour still no resolution- when medications arrived they sent wrong supplies again Billed Medicare for the wrong supplies Athen Georgia and customer service unable to get right supplies for their equipment
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Posted 2 months ago
I would give them a zero for billing…in Wausau, Wisconsin. I called more than once. I got s huff and a hang up each time. Absolutely unacceptable.
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Posted 2 months ago
2 numbers to contact.. one not connected and other mail box full so can't leave message. Called web site number..I hung up after being on hold for 32 minutes
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Posted 2 months ago
What started as a hopeful investment turned into a devastating loss—I was scammed out of $185,000. I was overwhelmed with guilt, anger, and despair. I didn’t know where to turn until I came across Mrs. Mercy and her team. While I was skeptical at first, their calm, professional approach gave me a glimmer of hope. They guided me through every step and kept me updated throughout. In the end, they recovered a significant portion of my funds. I’m truly grateful.
Lincare 1 star review on 21st June 2025
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Posted 2 months ago
What started as a hopeful investment turned into a devastating loss—I was scammed out of $185,000. I was overwhelmed with guilt, anger, and despair. I didn’t know where to turn until I came across Mrs. Mercy and her team. While I was skeptical at first, their calm, professional approach gave me a glimmer of hope. They guided me through every step and kept me updated throughout. In the end, they recovered a significant portion of my funds. I’m truly grateful.
Helpful Report
Posted 2 months ago
LINCARE failed to deliver the portable oxygen concentrator to my spouse in a timely manner. They also delivered the wrong equipment with a wrong prescription when it was delivered. The wrong equipment did not work for more than an hour when he tried to use it. When my husband called to report that it didn't work, he was asked to drive to Farmville to pick it up a replacement. My husband explained that he is handicapped and has trouble getting around and they still insisted that my spouse had to come to them. The office also said they had very few of what he needed and that they were testing them to see if they even worked! So now we have a neurological patient with heart and lung problems going out in the heat to see if maybe they might have a working unit. Well done lincare....well done.
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Posted 2 months ago
Unable to reach a live person on the line. Wait time for a representative is 45 minutes.
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Posted 2 months ago
My brother in law is dead because of Lincare. His oxygen machine failed multiple times and they did not care enough to come out and replace or service. There was a large gap in time between services leading up to his death. Lincare and their insurance do not care and I have not heard from either in over 6 months after multiple attempts. I will make sure everyone knows how heartless and awful Lincare is. Raymond was 31. What a disgraceful company.
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Posted 2 months ago
Terrible. Late in delivering oxygen and late in picking up the equipment. They no show time after time, over and over again. Extremely poor customer service. No one should have to deal with all of the stress involved in dealing with Lincare!
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Posted 2 months ago
My mother passed away 2022. We scheduled two appts for Lincare to pick up the oxygen tanks. No one showed up either time. Move forward to 2025, I made an appt for someone to come pick them up. I then called to confirm them coming. Got sent to the wrong location and then was told I had to call somewhere else. when I asked questions as to why I need to call again, they got smart and hung up after being on hold for over 30 minutes!! UNACCEPTABLE!!!
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Posted 2 months ago
Doesn't even deserve 1 star. They lie and steal from senior citizens. Taking money out of an account without permission. Charging $527.06 for a nebulizer that can be purchased for $48
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Posted 2 months ago
In Feb 2025 Missouri Baptist Hospital arranged for Lincare to be my oxygen equipment provider. My insurance information was not properly recorded by Lincare, resulting in my being billed the amount that should have been paid by my supplemental to Medicare. Stephanie Doyle is my sales rep and she tells me she has nothing to do with billing. Next I attempted to register with their patient portal to communicate since Stephanie has stopped responding to my emails. The registration process requires you reply with a code they send to my phone. Their system did not send a code after multiple attempts. I want to be reimbursed the amount I paid that should have been paid by my insurance and I want them to stop sending bills even after the insurance information has been corrected.
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Posted 3 months ago
Lincare is rated 2.2 based on 469 reviews