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Little Dessert Shop Reviews

3.2 Rating 123 Reviews

54 %

of reviewers recommend Little Dessert Shop

Company Reviews

3.2

Based on 123 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

+44 (0) 330 995 0100

Email:

Hello@littledessertshop.com

Location:

50 WOLVERHAMPTON ROAD WEDNESFIELD
WOLVERHAMPTON
WV11 1UJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Revived my cookie dough very cold with ice cream melted. After I’d finished the shop called me and asked how it was I told her it was cold she said “we’ll send another out” I said no it’s fine then went on to tell me to give them a 6 star review laughing to her colleagues in the background. I then said okay send me another never received won’t be ordering again”

Posted 1 year ago

“ordered tonight and ordered a whole waffle half and a milkshake and had a not saying they had gave me while one on them very kind and would go back again”

Posted 1 year ago

“Came in today with my sons Lovely lady went today Fatima and manpreet lovely ladies always order from them one of my best place in dudley town love to order again Thankyou”

Posted 1 year ago

“Customer service at Birmingham is very poor. They gave me a wrong cake. When l returned it, they gave me the right one and asked to put my card at the counter. I thought they were going to refund the extra money l paid. When l checked the bank statement l realised they charged for returned food. They are cheating.”

Posted 1 year ago

“had a lovely hour to myself , so thought i would try,strawberry n creme waffle ,it was mouth watering , with latte n baby choc brownies. yummy./staff were so friendly..service was amazing,definately the place to be ,to try all delightful desserts x”

Posted 1 year ago

“I most likely order Kinder bueno and cookie dough special which are my favourites. I have to say that they have delicious desserts😋. Komal and Rabia always provide excellent customer service.”

Posted 1 year ago

“I hardly see anyone in this shop but do like my deserts. Went in today waited several mins and was told my order of chocolate cake which was in the menu was not in stock. What a basic choc cake not in stock in a desert restaurant!!! Iv looked at reviews and find the positive ones very suspicious as this one person shop with hardly any custom matched the reviews. Very disappointed!!”

Posted 1 year ago

“Very good customer service very nice food.”

Posted 1 year ago

“Food was amazing fresh and good and tasted delicious”

Posted 1 year ago

“Very helpful mr sunny and komal”

Posted 1 year ago

“Awful service from beginning to end at the Cardiff franchise. We first ordered a dessert platter and there was 4 people, they gave us only 2 plates, had to request more plates, the cutlery was dirty,so had to request for this to be changed. There was a hair found in one of the waffles..the unicorn dream waffle had hardly any cotton candy on it either. The hot chocolate was made with instant powder, not the standard you expect from this place to be honest!”

Posted 1 year ago

“Such a beautiful and welcoming desert shop, staff very pleasant especially a lady called Mumtaz such an asset for the business. Will highly recommend this place to friends and family. Shaz.”

Posted 1 year ago

“Bloxwich little dessert shop. Delicious waffles and tasty sundaes :))”

Posted 1 year ago

“Wolverhampton city centre shop Really very happy with the service, special thanks to Ayaan and Rabia they are doing great here . 😊”

Posted 1 year ago

“In the Birmingham shop, they sent my food to the wrong table, the customers daughter ate some of it before realising it wasn't what she has ordered. They then took it away and 2 minutes later tried to give me the same plate of food. Lucky for me there where only 2 tables in the shop with people sat at them, so I could see what was going on behind counter and could see they hadn't made a fresh crepe. When I accused them of what had gone on,they didn't deny it, just offered to make a fresh one. Absolutely disgusting and unhygienic. I'm guessing none of the staff have a hygiene certificate.”

Posted 1 year ago

“(Baring in mind I have dessert franchise experience) 1. Stingy. 2. Dirty kitchen when I got there. 3. They prescoop the ice cream so it’s rock hard in the freezer for an undisclosed amount of time…4. Wanted me to be honest with them but couldn’t handle the truth. 5. Disguised old mushy fruit in smoothies. Then fired me for having a higher standard than them. They would make me mop the entire place except from the most filthy walked through section, then they would walk over the freshly mopped floor like it’s nothing. Training was way below par. They just got random employees to briefly demonstrate simple sh*t instead of being precise on how much specifically for their brand etc. No standards and wouldn’t eat there after what I’ve seen in the kitchen. Burton on Trent franchise is stingy, has no public toilet or staff room. They also act like it’s McDonald’s in there, WHY are you rushing when you only have two orders?!! Cutting strawberries on dirty surfaces…the strawberries bless them…clearly a few days old…I know they don’t cater to allergies but if you thought it was safe to order something with fruit cause it won’t have bits of anything else just be aware. I’ve seen everything on that surface and they don’t even clean it as they go…I knew they were unprofessional when they replied to my job application at 1AM.”

Posted 1 year ago

“Be aware, when they deliver late, the ice cream is like water and the hot waffles are cold. I have tried to contact but to no avail. Even just eat said the money should be refunded but they won’t. A very expensive lesson after a 2hour wait for the delivery, as all the food was inedible. Will be avoiding in future!”

Posted 1 year ago

“Very disappointed. As they have have poor management and don’t look after their staff properly. They take you on a week trial and get rid of you and bring on new people as they have done this to me and many other people.”

Posted 1 year ago

“My drink had fallen over and they gave me a free one good shop😎”

Posted 1 year ago

“There was a hair in my daughters pancake, which to be fair they did change. The most off putting was the single toilet smelt quite badly and was next to the kitchen, plus there was no soap to clean your hands especially for when you eating. Didn’t look like they’d been cleaned in a long time (Days)! Overall food wasn’t to bad. 5/10”

Posted 1 year ago

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Little Dessert Shop is rated 3.2 based on 123 reviews