The Little Hay Co Reviews

Name: The Little Hay Co
Address: Worton Grounds Farm Office, Deddington, Banbury, Oxfordshire
Rating: 4.84

4.8 Rating 1,043 Reviews

96 %

of reviewers recommend The Little Hay Co

4.8

Based on 1,043 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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The Little Hay Co 5 star review on 1st September 2025

The Little Hay Co 5 star review on 14th April 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear pictures of products online so you know what you're going to get. I've only every had one little problem with an item and it was resolved immediately. Excellent service and quick delivery.”

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Posted 2 years ago

“Both Crumpet & Geronimo absolutely love the Pure Timothy Hay! The quality is second to none and the price is more than fair for the product itself.”

The Little Hay Co 5 star review on 20th February 2024

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Posted 2 years ago

“Only hay my bunnies will eat,lovely quality and cost effective”

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Posted 2 years ago

“Cotswold sweet hay is an absolute life saver. My bunnies LOVE IT. Never known them to eat hay as much as this stuff! Although I think this may have turned them fussy as they WILL NOT eat anything other than this😍🥹”

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Posted 2 years ago

“I was very impressed with the Customer Service from The Little Hay Company. My initial order was left out in the rain by the carrier all day, despite instructions given requesting it be left in a box in the garden. The Little Hay Team organised a re- delivery the next day free of charge. Brilliant.”

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Posted 2 years ago

“My bunnies love the hay but the size and dimensions of the box are tricky for me as it didn’t fit in through our porch door when DPD delivered it, so they left it on our driveway, in the rain…. I have received boxes from other bay companies and their boxes are thinner but taller which works better for me. I have a 5 litre ikea plastic box that I keep my hay in but for some reason this box load won’t all fit into it, maybe it’s not as compacted as the other hay company that I have used before. Annoyingly I am having to use the quarter unused box of hay as a coffee table in our living room as I just can’t fit anymore into the ilea box which sits under their hutch outside. The bunnies do love your hay tho!!”

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Posted 2 years ago

Hi Heather You should find the compressed bales might work better for you. Lots of our customers who buy the bales use the ikea bins for storage. Our boxes are bigger as we hand pack each one - no machine included! So we don't have anything to compact the hay which is why the strands stay so lovely and long. Thanks Maisie

Posted 2 years ago

“Fast service, very good quality, will repeat order often”

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Posted 2 years ago

“I decided to try this company after buying some other hay that Ollie really didn’t take to - thankfully this was an instant hit! He absolutely loves it! I will be regularly ordering from now on. Thank you for making Ollie a happier bun x delivery is great too very fast!”

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Posted 2 years ago

“Since trying Little Hay Co back in the summer, we haven't stopped ordering and have never been without it. Two of my rabbits were never big bay eaters which of course was a worry, but Little Hay Co has turned that around massively, both of them and my other rabbits are now actually excited (!!) when they see me coming with more hay, and sometimes actually choose it over greens which is incredible. They love the Cotswold sweet and also the Timothy, I have also purchased many of the forage boxes and they've gone down extremely well each time and provide that little extra enrichment for them which is brilliant. The company has many benefits such as being eco friendly etcetera but I am mostly greatful that they were the company to get my buns eating hay consistently.”

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Posted 2 years ago

“Selection box for the new but older addition to the house.I stuffed each type in a loo roll with the type written on the cardboard and just waited to see which one had the most removed. He's a 2 yr old rescue- he can't believe he has a choice bless him.”

The Little Hay Co 5 star review on 14th February 2024

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Posted 2 years ago

“Orders are dispatched very quickly, recommend. Also the hay is fantastic quality.”

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Posted 2 years ago

“Hay was well packaged and arrived on time. Guinea pigs are very happy - thank you!”

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Posted 2 years ago

“Good quality”

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Posted 2 years ago

“All hay purchased very good quality. No reply to emails. Difficult to order at times due to surplus for regulars only.”

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Posted 2 years ago

Hello Thank you for your review. We are usually commended for our good customer service and quick replies on emails and social media so i would love to help resolve any query or issue you may have raised which we missed. Could you drop an email to info@littlehayco.com and hopefully we can help. I would also like to help understand what difficulty you have experienced with ordering and hopefully we can help you. Kind Regards Maisie

Posted 2 years ago

“Excellent quality, price & service”

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Posted 2 years ago

“Excellent product. Our bunnies are loving the fresh hay and treats.”

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Posted 2 years ago

“Really good for value and quality.Ny rabbits and guinea pigs love it”

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Posted 2 years ago

“My buns love the hay & treats we get from Little Hay Co. We ordered the Silky Soft hay this time round but we've also had the Cotswold Sweet. They're gapoy with either & come running when thehay box comes out. We also get our barley rings, pea flakes, fruits & dandelion root from here & they much prefer them to store bought products. Very happy with our purchases & we'll be ordering again.”

The Little Hay Co 5 star review on 9th February 2024

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Posted 2 years ago

“Fabulous quality and speedy delivery. I decided to try various hays from this company because of all the support they give to rescues. So glad I did! So far we love Timothy, Sweet Cotswold, Silky Soft, and Timothy Blend. Will definitely continue to shop here”

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Posted 2 years ago

“I placed my second order of hay and some flaked peas. Order came very quickly, upon receiving my order the peas were missing so I emailed to inform them. No response so far to acknowledge this.”

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Posted 2 years ago

The Little Hay Co is rated 4.8 based on 1,043 reviews