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The Little Hay Co Reviews

4.8 Rating 1,043 Reviews
96 %
of reviewers recommend The Little Hay Co
Company Reviews Product Reviews
897
 Questions Metrics
4.8
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Little Hay Co Reviews
Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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Laura Bargh
Verified Buyer
“Bunnies love the cotsworld hay. However I need to purchase in approx 10kg bundles. Availability is now limited and unable to do this, which is disappointing. Not prepared to pay double the price per kg for a smaller amount, especially when postage is added on top.”
Helpful Report
Posted 2 years ago
Donna Cook
Verified Buyer
“I have received this hay. Upon opening the box, the hay is very damp, ordered from here before and not had a problem, but disappointed with this last box 😕.”
Helpful Report
Posted 2 years ago
Hi Donna, I'm sorry to hear your hay has reached you like this. I am wondering if the courier may have left the box somewhere unsuitable during transit to you as the hay we have here is certainly quite dry! If you're able to drop us an email to info@littlehayco.com we will be able to help get this resolved for you Kind regards Charlie
Posted 2 years ago
Anonymous
Verified Buyer
“Delivery was quick and well packaged but the quality of the hay was very disappointing.”
Helpful Report
Posted 2 years ago
Sarah Stowe
Verified Buyer
“Superfast delivery. The hay always smells so fresh!”
Helpful Report
Posted 2 years ago
Sian Matthews
Verified Buyer
“First order - came very quick and bay good quality Just coming in a box was difficult for me but that’s just personal to me and does not reflect on the service or quality of the bay company”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The hay looks and smells so much better than the stuff we used to get from the big retail pet store. Our girls love it so much its like we're giving them treats! Definitely will purchase again and already recommended to my bunny owning friends!”
Helpful Report
Posted 2 years ago
Sandra Nute
Verified Buyer
“Great company, good communication with customers and fast delivery.”
Helpful Report
Posted 2 years ago
Halina Jutrzonka
Verified Buyer
“Great offers, quick delivery, a lot of variety of hay.”
The Little Hay Co 5 star review on 8th March 2024
Helpful Report
Posted 2 years ago
Sarah Smith
Verified Buyer
“Fantastic service! Very quick dispatch x”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Exceptional quality. I only want the best for my rabbits. I feel your hay is so so fresh. I appreciate I can order before one and it comes the next day.”
Helpful Report
Posted 2 years ago
Fred Hart
Verified Buyer
“Excellent company to deal with and quick to respond to any questions”
Helpful Report
Posted 2 years ago
Leanne Glenister
Verified Buyer
“Order arrived fast and products smell amazing my guineapig loves them.”
The Little Hay Co 5 star review on 4th March 2024
Helpful Report
Posted 2 years ago
Olly Hayward
Verified Buyer
“Quick delivery and very good hay our bunnies love this hay. Only thing is when it arrived the box was very wet and soggy”
Helpful Report
Posted 2 years ago
Lorna Grossner
Verified Buyer
“My piggies love this Hay. Smells lovely and piggies love the sunshine mix.”
Helpful Report
Posted 2 years ago
John Wicks
Verified Buyer
“Highest quality hay in UK. Delivery next day even after a late pm order! Can't argue with that. I will be almost as excited as my rabbits when Cotswold Sweet is harvested again.”
The Little Hay Co 5 star review on 27th February 2024
Helpful Report
Posted 2 years ago
Lucy Game
Verified Buyer
“First time ordering. Piggies are enjoying the Timothy and Silky soft hay but are less keen on the Rye Grass. All of the hay smells fresh, dust free-great quality and value.”
Helpful Report
Posted 2 years ago
Susan Cottrell White
Verified Buyer
“I am a new customer and ordered Timothy hay ,Cotswold sweet with forage and barley rings. I was very impressed by the speed of delivery, the freshness and greeness of the hay, and the overall communication. Our rescue bunny was also very impressed! So much fresher and cheaper than the pet shop.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery but the hay was horrible. Not a single peice of green in it - more like straw. Unsurprisingly, my rabbit has not touched it. A total waste of money.”
Helpful Report
Posted 2 years ago
Morning, We are so sorry you weren't impressed with our hay. Can you drop us an email to info@littlehayco.com with some photos, it doesnt sound like our usual quality of hay so we would love to help resolve the issue. Kind Regards Maisie
Posted 2 years ago
Stuart Leader
Verified Buyer
“Very reliable, great quality hay which our bunnies love, quick delivery and good pricing. Would highly recommend.”
Helpful Report
Posted 2 years ago
Jo Anderson
Verified Buyer
“Lovely range of quality hay at a good price with fast delivery”
Helpful Report
Posted 2 years ago
The Little Hay Co is rated 4.8 based on 1,043 reviews
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