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The Little Hay Co Reviews

4.8 Rating 1,043 Reviews
96 %
of reviewers recommend The Little Hay Co
4.8
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Little Hay Co Reviews
Visit Website

Phone:

07512725351

Email:

ch@littlehayco.com

Location:

Worton Grounds Farm Office,
Deddington,
Banbury
Oxfordshire
OX15 0PH

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I have 9 rabbits and they are all loving the companies forage and hays. All my orders have been sent next day when ordered during the weeks.
Helpful Report
Posted 1 year ago
The quality of hay is grate, but unfortunately not for my bunnies, hay is too hard for them, personally i think is even to hard for bedding, such a shame, as the one from the shops can be very dusty, I was hoping they will love it. Forage box on the other hand ,they loving it!
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Posted 1 year ago
Guinea pigs liked the Timothy hay and their alfalfa sample. This was my first order. I don’t think I realised just how big the hay box was going to be!
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Posted 1 year ago
Quick shipping, top quality hay (smelt amazing) and the bunnies love it. Will be purchasing from here going forward!
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Posted 1 year ago
Ordered numerous times before and always been happy with the hay, this time though it wasn’t the usual standard, rabbits will not eat it , it looks like straw , dull in colour. I emailed over a week ago and no reply, have a whole bag going to waste and had to buy from another company to get my rabbits to eat again. Sadly it’s put me off ordering again.
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Posted 1 year ago
Hi Laura We are terribly sorry we missed your email, it definitely wasn't intentional but sometimes things do get missed. We would love to make this right for you - we had dropped you an email and hope we can come to a happy resolution. Kind Regards Maisie
Posted 1 year ago
Everything smells fresh and looks of great quality, and my bunnies devour it! The customer support is always prompt and willing to help kindly. Their dispatch time and delivery are really fast.
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Posted 1 year ago
Always fantastic products and service.
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Posted 1 year ago
Buns are happy
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Posted 1 year ago
Fast delivery and so convenient. The rabbits love the Cotswold sweet
The Little Hay Co 5 star review on 16th August 2024
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Posted 1 year ago
First time ordering but super easy to order from, delivery and dispatch times was super fast, will be ordering here for all our hay!
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Posted 1 year ago
Lovely dust free hay.My bunnies lie the Timothy and Cotswold Sweet hay mixed together. Happy bunnies.
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Posted 1 year ago
Great quality hay. Really fresh you can smell it. My guinea pigs love the Timothy hay. I got them Alfalfa hay too because they're young. They're still getting used to it. I made some into cookies with Timothy hay too so they get used to it.
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Posted 1 year ago
I had a issue with my order and they sorted it out very quickly. The hay is always good quality.
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Posted 1 year ago
Good Morning We are so sorry you have had a poor experience, it definitely isn't feedback we are used to hearing. We would love to get this resolved, if we have offered to send a new box of hay we definitely would be doing this so please reach out to us so we can get this sorted. There might be a box stuck in the courier network or we might have just missed it during a busy period. While we wish we had massive profits, running a farm isn't the luxury that you might think it is and we are always trying to diversify to make it a profitable business. Our pricing is in line with our competitiors and we offer further discounts through sales, rep codes, referrals and free shipping options. We really hope we can get this resolved for you - please email us on info@littlehayco.com.
Posted 1 year ago
Hay is always fresh and green long pieces that my bunny loves. Hardly any dust in the box which is great as other company I have used in the past I have got half a box of dust. Will never use another company again
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Posted 1 year ago
Wonderful hay. Great to be supporting The Little Hay Company. Highly recommend
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Posted 1 year ago
I, it means my big bunny loves your hay and treats. Always looks fresh and green. If my bunny is happy with it I am happy as well. Thumbs up!
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Posted 1 year ago
Lovely quality as always! My bunnies & guineas love the Cotswold sweet hay. Their favourite is with coriander and parsley 🥰
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Posted 1 year ago
Great company with an excellent, quick service and a real personal touch. The products are high quality with lots of hay variety to choose from. Delivery is excellent and everything is fairly priced.
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Posted 1 year ago
Fantastic products, quick delivery. My rabbits and guinea pigs love the hay and the treats.
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Posted 1 year ago
I emailed to ask for advice about which hay to choose for my rabbit who has a hay allergy, and they got back to me really quickly with very helpful suggestions. I was able to order a sample of both the oat and Cotswold sweet hays and have been able to test them with my rabbit without having to buy a whole bag which I loved!
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Posted 1 year ago
The Little Hay Co is rated 4.8 based on 1,043 reviews