Littlewoods Reviews

Name: Littlewoods
Address: First Floor, Skyways House, Speke Road, Speke, Liverpool
Rating: 1.55

1.6 Rating 297 Reviews

12 %

of reviewers recommend Littlewoods

About Littlewoods:

At Littlewoods you shop online for free UK delivery & returns for over 40,000 products including womens & mens clothing. Buy Now Pay nothing until 2013. Littlewoods have been serving its customers with the very best fashion and home ideas to UK homes since 1932. We have over 50,000 items online including the biggest brands from the high street, exclusive designs and fantastic fashion advice from Coleen Rooney.

Visit Website

Phone:

0844 822 8000

Email:

queries@littlewoods.com

Location:

First Floor, Skyways House, Speke Road, Speke
Liverpool
L70 1AB

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Littlewoods 1 star review on 19th March 2021

James

Littlewoods 1 star review on 14th June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopeless customer service. Worst I've ever experienced after trying to resolve an account issue. Do not shop with this company.”

Helpful Report

Posted 10 years ago

“I ordered a Dyson Dog Grooming Kit from Littlewoods online however it never arrived. I contacted littlewoods to inform them of this and asked them to remove the charge. I was told by Littlewoods that they would put on hold the charge for this Dyson Dog Grooming Kit. However I found that they did not, and as a slap in the face Littlewoods updated my credit profile to say the payment was late. I called Littlewoods 4 times. Each time I asked for a Supervisor but they wouldnt put me through to one, instead they chose to put the phone down. I have since found out that the call centre is based in South Africa and the management of Littlewoods does not allow for calls to be put through to Supervisors. I have sent emails to twitter@littlewoods.com and DirectorsOffice@shopdirect.com and both have not been helpful. The reply from Twitter@Littlewoods.com says that the agent should never have said that the transaction would be put on hold, and that I would have to pay for the product until the issue is resolved. However I have it in writing that a Littlewoods Live Chat Agent promised to put the transaction on hold. I have yet to receive a response to the complaint sent to DirectorsOffice@shopdirect.com 95895708”

Helpful Report

Posted 10 years ago

“Littlewoods more like Shittlewoods, worst service ever Ive odered many items from here thinking I was getting a great deal with 0% finance option what they neglect to tell you is that they will send you a reminder for a payment after they have charged you late fees, what kind of customer service is that thanks to them im about £70 out of pocket and my credit rating has been reduced to nothing”

Helpful Report

Posted 11 years ago

“Shocking customer service, This company is a joke, deserves zero stars , bought a pushchair from them, took my daughter out in it and the front wheel fell of, Sent it back they inspected it and said there was no fault and sent it back to me, I refused the delivery of the faulty pushchair, I am still expected to pay for the pushchair I no longer have as it was delivered back to them, every time I contact them all I get is someone will be in contact with me within 3 days, they are a complete joke,”

Helpful Report

Posted 11 years ago

“Ordered a jacket off littlewoods and it won't be delivered for 5 weeks cause it's out of stock, what a joke. THis is not how online shopping should be done.”

Helpful Report

Posted 12 years ago

Littlewoods is rated 1.6 based on 297 reviews