Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.94

“Very fast support and to the point with detailed guidelines”

Posted 8 years ago

Hi Spyros, Thank you for your review I am glad you have noticed the quality of our support is not affected by the speed in which it is given. Henry www.loadbalancer.org

Posted 8 years ago

“The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.”

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Posted 8 years ago

Thank you Chuck, it is always great to hear feedback so thank you again for taking the time to leave us such a nice review :) Serena www.loadbalancer.org

Posted 8 years ago

“We have been using LoadBalancer.org virtual appliances (VA MAX) since 2013 and not once have they let us down. Support has been excellent when I have had to use it for adding additional functionality or making feature requests which are always implemented quickly and without problem. A highly recommended company that I cannot fault.”

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Posted 8 years ago

“We have been using LoadBalancer.org virtual appliances (VA MAX) since 2013 and not once have they let us down. Support has been excellent when I have had to use it for adding additional functionality or making feature requests which are always implemented quickly and without problem. A highly recommended company that I cannot fault.”

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Posted 8 years ago

Hi Mike, Thank you for your review we look forward to many more years doing business with you :) Serena www.loadbalancer.org

Posted 8 years ago

“Quick and timely response with accurate and easy to follow instruction.”

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Posted 8 years ago

Thank you Ronald, as always we are glad we could help you within an acceptable timescale and without complicated instructions. Lisa www.loadbalancer.org

Posted 8 years ago

“‘We have been using the Load balancer application for just over 4 years now (Feb 2013) – without a single day of downtime. We currently run V16 and we have been happy with their products and services. Configuring and managing load balancers is easy and logical. On the rare occasion we have required information from customer support they have been fast and competent. At the moment we mostly load-balance web services for a Document Management System, but we are currently planning to extend the range of use with a recent upgrade to V20 (which I believe allows a failover setup) We’ll definitely continue using Loadbalancer.org products in the future and highly recommend their products to everyone who’s looking for similar solution.’”

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Posted 8 years ago

“‘We have been using the Load balancer application for just over 4 years now (Feb 2013) – without a single day of downtime. We currently run V16 and we have been happy with their products and services. Configuring and managing load balancers is easy and logical. On the rare occasion we have required information from customer support they have been fast and competent. At the moment we mostly load-balance web services for a Document Management System, but we are currently planning to extend the range of use with a recent upgrade to V20 (which I believe allows a failover setup) We’ll definitely continue using Loadbalancer.org products in the future and highly recommend their products to everyone who’s looking for similar solution.’”

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Posted 8 years ago

Thank you Nigel, Can I start by saying thank you for such a great review :) We love hearing back from our customers how we are doing and that they are happy with our service we provide. Serena www.loadbalancer.org

Posted 8 years ago

“Fast answers even to stupid questions. I wish there was more security fix information in the Release Notes.”

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Posted 8 years ago

Thank you, we are always happy to help answer any question, and I will pass your comments on to our engineers. Rob www.loadbalancer.org

Posted 8 years ago

“Prompt response to request”

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Posted 8 years ago

Hi Nigel, Thank you for your review :-) Serena www.loadbalancer.org

Posted 8 years ago

“Your support team responds quickly”

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Posted 8 years ago

Thank you for your review! I am happy the support engineers were there to help when they were needed. Brenden www.loadbalancer.org

Posted 8 years ago

“Quick and timely response!”

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Posted 8 years ago

Hi Ronald, Thank you for the five star review, I am glad we helped you in a respectable time :) Serena www.loadbalancer.org

Posted 8 years ago

“Great communication and very "available" people. Easy to configure and really powerful software...still to investigate all the functionalities. (And most important a Linux base solution that can run over any virtual environment)”

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Posted 8 years ago

HI Matteo, We are pleased you like the product and that the support team are there for you when needed. Thank you for your excellent review!

Posted 8 years ago

“Quick and Helpful advise!”

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Posted 8 years ago

Thank you Lawrence, for your great review :) Serena www.loadbalancer.org

Posted 8 years ago

“Solved the problem and helped me understand the product better in the process.”

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Posted 8 years ago

Great Ken, we are always happy to help here, so thank you for taking the time to leave us a good review! Lisa www.loadbalancer.org

Posted 8 years ago

“Very good support team !!!”

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Posted 8 years ago

Hi Marcel, we agree our support team are excellent thank you for recognising them :) Brendon www.loadbalancer.org

Posted 8 years ago

“Excellent service, happy to help, no waiting in a queue straight through to a person. Cannot fault!”

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Posted 8 years ago

Thank you Mike, I am happy to hear you got the service in a timescale that is required in the fast pace of today. Serena www.loadbalancer.org

Posted 8 years ago

“appliane are good, great support.”

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Posted 8 years ago

Hi Willy, thank you for the review I will feed this back to the development and support team :-) Lisa www.loadbalancer.org

Posted 8 years ago

“It's so nice to talk to someone who can answer all my questions without saying "I'll get back to you".”

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Posted 8 years ago

Hi Steven, we are happy that you got the help you needed thank you for taking the time to leave us the review :) Serena www.loadbalancer.org

Posted 8 years ago

“response time is very good as said 24/7 :)”

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Posted 8 years ago

Our response time is important to us, so thank you for your acknowledgement Rakesh! Rob www.loadbalancer.org

Posted 8 years ago

“I was happy to get the exact configuration that I required on my device. Dave provided very quick help which was need of the hour. He tested the configuration in the lab so I was confident about him. Mathew also provided good support.”

Loadbalancer.org 5 star review on 13th April 2017

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Posted 8 years ago

Hi Krishna, thank you for the review I will let Dave and Matthew know you were happy with their help :) Lisa www.loadbalancer.org

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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