Loadbalancer.org Reviews

Name: Loadbalancer.org
Address: 4550 Linden Hill Road, Suite 201, Wilmington, Delaware
Rating: 4.95

5.0 Rating 1,872 Reviews

100 %

of reviewers recommend Loadbalancer.org

Company Reviews

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5.0

Based on 1,872 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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Loadbalancer.org 5 star review on 22nd December 2021

Loadbalancer.org 5 star review on 4th August 2021

Loadbalancer.org 5 star review on 7th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and detailed reply. Great job!”

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Posted 9 years ago

Hi Brian, Glad we could help, and thank you for your time for review! Richard www.loadbalancer.org

Posted 9 years ago

“always fast and up to the point support, with lots of shared info... exceeding expectations every time”

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Posted 9 years ago

Hi Angelos, to hear we are exceeding your expectations is marvelous, reviews are appreciated every time :) Lisa www.loadbalancer.org

Posted 9 years ago

“schnelle Reaktion, guter Support”

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Posted 9 years ago

Thank you for your review :) Serena www.loadbalancer.org

Posted 9 years ago

“Very fast support!”

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Posted 9 years ago

Thank you for your review! Serena www.loadbalancer.org

Posted 9 years ago

“Fast and good answers to my questions.”

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Posted 9 years ago

Hi Mathias, We are always here to help ;) Henry www.loadbalancer.org

Posted 9 years ago

“Hi Serena, we are huge Loadbalancer.org fans here! My teammate and I took over responsibility for our load balancers less than 6 months ago and we already feel like experts. The machines have never failed us. The one time we had trouble turned out to be a mistake made in VMWare. The interface is so intuitive that without any previous experience, we were able to figure out how to fail the services over to the slave in minutes. Your documentation for the appliance has almost everything have ever wanted to know about it and is made very easy to understand. From a support perspective, you guys blow our minds. Our of all our software vendors, your support is by far the best we’ve ever seen. Even just emailing your team a simple casual question late at night got us a response in less than an hour. Every time we’ve reached out to you guys, your responses are always very fast and informative. It feels like your team knows your appliance inside and out and that gives us a lot of confidence in our decision to use it. My only request would be for an updated PDF of your documentation to include support for Windows 2012 and 2016 servers. Thanks to you and your team for all your help and support.”

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Posted 9 years ago

Robert, Wow what a fantastic review!!! I have passed your feedback to our support and documentation team. As always it is great to hear when our customers are happy with our staff and products; so thank you :) Serena www.loadbalancer.org

Posted 9 years ago

“very quick response time and all the staff that helped were very knowledgeable. Thank you”

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Posted 9 years ago

Hi Ben, Thank you for your review and the great comments. Rob www.loadbalancer.org

Posted 9 years ago

“Helped out with an obsolete bit of kit. Outstanding.”

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Posted 9 years ago

Hi Jon, Thank you for recognizing that we always help, your review is appreciated :) Serena www.loadbalancer.org

Posted 9 years ago

“Fast and uncomplicated support that solved our problems. Thank you!”

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Posted 9 years ago

Hi Philipp, great news that we were able to resolve your problem with ease. We always appreciate people taking the time to leave us a review so Thank you! Lisa www.loadbalancer.org

Posted 9 years ago

“My questions were answered quickly and the staff is very knowledgeable. I do wish that Loadbalancer would keep us updated in a timely fashion when upgrades are needed.”

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Posted 9 years ago

Thank you for your review, I have now subscribed you to our most recent update release. I will let our engineers know you have recognized their hard work; thank you again. Serena www.loadbalancer.org

Posted 9 years ago

“They are always very prompt with their support, and helpful. :)”

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Posted 9 years ago

Great Kit thank you for your review, as always appreciated :) Serena www.loadbalancer.org

Posted 9 years ago

“Quick response and resolution to my issue”

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Posted 9 years ago

Thank you for your review, and great you got your resolution :) Henry www.loadbalancer.org

Posted 9 years ago

“Submitted an e-mail on a Sunday and wasn't expecting a response until at least on Monday. I was surprised to get a response that same day via e-mail. Great to know I'll get some response, not only from an automated system, but from a real live support person even on a Sunday.”

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Posted 9 years ago

Hi Roberto, we live in a fast pace world so we are here to keep our customers up 24/7! Thank you for your review :) Serena www.loadbalancer.org

Posted 9 years ago

“The tech support from LB is always responsive and helpful.”

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Posted 9 years ago

Hi, I will let the support engineers know you were happy :) Thank you for the review. Serena www.loadbalancer.org

Posted 9 years ago

“Fast replies by email and a short teamviewer session solved my problem”

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Posted 9 years ago

Thank you for your review, it is always nice to hear back from our customers! Rob www.loadbalancer.org

Posted 9 years ago

“Response was quick on the weekend while I was working on an upgrade. I received a solution and could get my work done on time.”

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Posted 9 years ago

Hi, Thank you for recognising the dedication of our support team, we are more than happy their work helped you to complete your task on time. Serena www.loadbalancer.org

Posted 9 years ago

Author didn't leave any comments.

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Posted 9 years ago

Thank you for your 5* review! Serena www.loadbalancer.org

Posted 9 years ago

“analyzed our problem and determined a problem with our code that we were able work around and eventually fix!”

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Posted 9 years ago

Hi Christopher, Great news! always happy to help and also pleased we got a resolution for you :-) Henry www.loadbalancer.org

Posted 9 years ago

“We needed to step up from a very simple basic configuration to something much more complex. Loadbalancer.org were happy to talk through requirements and network diagrams and guide us to the optimum design, which is now working perfectly. No fuss - just the right people at the right time to get the job done.”

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Posted 9 years ago

Hi Michaela, That is great news that we were able to meet your requirements. Thank you kindly for taking the time to leave us a review :-) Serena www.loadbalancer.org

Posted 9 years ago

Author didn't leave any comments.

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Posted 9 years ago

Thank you for your 5* Review :) Serena www.loadbalancer.org

Posted 9 years ago

Loadbalancer.org is rated 5.0 based on 1,872 reviews