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Loadbalancer.org Reviews

5.0 Rating 1,872 Reviews
100 %
of reviewers recommend Loadbalancer.org
Company Reviews Metrics Info
5.0
Based on 1,872 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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Phone:

+1 888.867.9504

Email:

sales@loadbalancer.org

Location:

4550 Linden Hill Road, Suite 201,
Wilmington
Delaware
19808

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James H
Verified Reviewer
“Loadbalancer staff responded very quickly after the ticket was logged. They were polite and friendly and following an upload of configs made some sensible and intelligible suggestions which helped me resolve the issue within a short space of time.”
Helpful Report
Posted 9 years ago
Ray Bengen
Verified Buyer
“very responsive to my questions”
Helpful Report
Posted 9 years ago
Breanne Manues
Verified Buyer
“The customer support representatives are very quick to respond to any request we have! It is very much appreciated!”
Helpful Report
Posted 9 years ago
Jens
Verified Buyer
“The fast response from loadbalancer.org was very good.”
Helpful Report
Posted 9 years ago
Dr Tony Spratley
Verified Buyer
“The call was dealt with in a very prompt and efficient way Excellent service!”
Helpful Report
Posted 9 years ago
Serge
Verified Reviewer
“technical support helped us troubleshoot our environment which was the problem in a very professionnal way. Feeling very comfortable recommending the buying of the new loadbalancers!”
Helpful Report
Posted 9 years ago
Matthew
Verified Reviewer
“When we were moving from physical appliances to virtual appliances they made the change easy and they were very responsive when we had questions. Product is easy to understand and Loadbalancer has helpful guides available for a number of applications.”
Helpful Report
Posted 9 years ago
Mangesh P
Verified Buyer
“Team has shown spot on troubleshooting skills with timely communications. Thanks”
Helpful Report
Posted 10 years ago
A Bacon
Verified Buyer
“Quick, informative responses.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“They fixed my problem and were patient with me waiting to get a maintenance window.”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Friendly helpful”
Helpful Report
Posted 10 years ago
Greg
Verified Reviewer
“Received a response within an hour of submitting my question. Great support!”
Helpful Report
Posted 10 years ago
Kurt Tavares
Verified Reviewer
“Excellent Support!”
Helpful Report
Posted 10 years ago
AJAY SHARMA
Verified Buyer
“Great hardware , easy to use interface for quick set up and always ready to address any concerns or support issues - Can't ask for more”
Helpful Report
Posted 10 years ago
Jonathan Rivers
Verified Buyer
“Your support team was very quick to respond and got my issue resolved. I am very please. Thank you.”
Helpful Report
Posted 10 years ago
Mickey Gray, JobAps
Verified Reviewer
“Thorsten Wetzig, who helped us resolve this problem, is the BEST! He hung in there giving us a lot of extra hours of support, helping us through a software upgrade in production. With his experience, we were able to apply an upgrade and avoid a potentially critical issue which surely would have caused another service outage. Many Many Thanks to Thorsten and the rest of the support team!!! Sincerely, Mickey Gray Director of Technical Services JobAps”
Helpful Report
Posted 10 years ago
Anonymous
Verified Buyer
“Customer support always great and responsive.”
Helpful Report
Posted 10 years ago
Daniel Hahn
Verified Reviewer
“Exzellenter Support, exzellenter Vertrieb, schnell, zuverlässig und kompetent.”
Helpful Report
Posted 10 years ago
Paul Redpath
Verified Reviewer
“The product is excellent, simple to setup and use. But what really sets it apart is the support, fast, knowledgeable and helpful, a real delight to deal with and responses within the hour. We use the product to support several high traffic sites and applications, and it is yet to miss a beat.”
Helpful Report
Posted 10 years ago
Hi Paul, Perfect, this is exactly what we aim for so thank you for your time to leave this review. Gemma www.loadbalancer.org
Posted 8 years ago
Iosif
Verified Buyer
“Excellent support,”
Helpful Report
Posted 10 years ago
Loadbalancer.org is rated 5.0 based on 1,872 reviews
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