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Loandrone, Inc. Reviews

4.8 Rating 587 Reviews
98 %
of reviewers recommend Loandrone, Inc.
4.8
Based on 587 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Carley is an invaluable resource and did a fantastic job of making this process convenient and easy. Her calm, friendly and structured approach made the process even more pleasant than expected. Not only did she explain everything thoroughly but she provided detailed excel breakdowns when needed. Her diligence, persistence and patience in requesting the required information made processing this loan possible on time and at the best possible rate. We look forward to working with her again.
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Posted 4 years ago
Kurt is fantastic; quick to respond and knows what he’s doing. He was able to get us a great rate and will be referring him to friends and family.
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Posted 4 years ago
Elizabeth was on top of everything. Communicated very efficiently and we had my loan closed in under 3 weeks! She was very pleasant to work with.
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Posted 4 years ago
I am very glad that I responded to Jai's "cold call". We saved money and he provided efficient and effective service in his role. The operation after his role leaves a lot to be desired.
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Posted 4 years ago
Thank you for your valuable feedback. Glad you saved money, have noted your input and will work on it at our side.
Posted 4 years ago
Elizabeth work diligently and professional for our case. Very impressed.
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Posted 4 years ago
Thank you for the feedback! Happy to hear that you had a great experience.
Posted 4 years ago
Kristi is an exceptional agent - professional and easy to work with. She stayed on top of everything and did whatever she could to make the application and document gathering process as painless as possible. I highly recommend her.
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Posted 4 years ago
Thank you for your recommendation. Truly appreciated. We value the opportunity to serve you.
Posted 4 years ago
Great service, lived up to promises, no surprises
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Posted 4 years ago
I must admit i was a bit hesitant at first because i had never heard of loandrone, especially in Texas. But let me tell you, i was blown away the service and professionalism. Elizabeth took my case and was very patient with the million questions i had. She was able to find me a great refinance deal that i couldn't refuse and kept in contact with me, responding to my questions almost immediately. I've closed on my refinance and i have no regrets with my amazing deal so far. Give them a try, you wont be disappointed.
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Posted 4 years ago
Thank you for your candor and we totally understand your initial hesitation. We are glad to hear that all went smoothly and up to the level of your satisfaction. Thank you for your shout out and recommendation. Highly appreciated!
Posted 4 years ago
Kristi was great! Really appreciate all your help refinancing my mortgage.
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Posted 4 years ago
My refinance with Loandrone was a breeze because of how efficient and effective Carley was from start to finish. The process could have been tedious and at times confusing, but Carley was on point at every stage and explained everything clearly and got the job done.
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Posted 4 years ago
Thank you for your business. It's great to know that we were able to answer all your queries and help you refinance your home. We appreciate the opportunity to serve you.
Posted 4 years ago
Great service and very helpful with getting my refinance done in a timely manner.
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Posted 4 years ago
Rick Rawlin was wonderful, he was very knowledgeable about every aspect of refinancing our home. I would highly reccomend him to anyone .
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Posted 4 years ago
Kristi was great, wry professional and on top of things. The best rate and very fast and making it happen.
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Posted 4 years ago
Kristi did an awesome job working through the loan process, answering questions, running numbers multiple times.
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Posted 4 years ago
Great! Good to know that we were able to serve you and provide you many options. We are grateful for your business. Thank You!
Posted 4 years ago
Rick was absolutely the gold standard for how to create an amazing customer experience. He was communicative, thoughtful, and transparent and he managed to get me the lowest rate I had heard in a speed I didn’t think possible. He is clearly just a good person, and there’s nothing better than a good person helping you with something as nerve wracking as home loans.
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Posted 4 years ago
Wonderful to hear about your experience! Thank you so much for your kind words and feedback. Happy to learn that we were able to make what seems like a tough process a breeze for you. We appreciate the opportunity to serve you.
Posted 4 years ago
Professional, friendly and will get you the best deal . I highly recommend Kurt .
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Posted 4 years ago
Thank you for your business and your faith in us. We are grateful for the opportunity and appreciate your recommendation.
Posted 4 years ago
Elizabeth Lee made a tough process seem easy. She was thorough and competent, but always with a sense of humor.
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Posted 4 years ago
Nice! Yes, we understand it can be a tough and sometimes frustrating process and add to that the COVID times. We thank you for your feedback and are happy to hear that you had a great experience.
Posted 4 years ago
Wonderful person, Very responsive and the easiest loan I have ever doneI would totally recommend to friends and family
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Posted 4 years ago
Thank you for your feedback and recommendation. We value the opportunity to serve you.
Posted 4 years ago
Kristi Mattauch was just terrific! After just the first 5 minutes of conversation, I knew she was the right person to help me get my loan refinanced. I had already spoken to one person who gave a good rate and with whom I was working, but after speaking with Kristi I made an immediate switch. She could an even better rate and better terms. Very few hoops to jump through, excellent communication, and very, very professional. I just closed on my loan this week, and have already recommended her services. Do not hesitate to work with Kristi at LoanDrone!
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Posted 4 years ago
Yay! Nothing makes our day more than hearing that our customers got not only an excellent rate and extra savings but also the process went smoothly. Thank you for the shout out and recommendations. We are so grateful.
Posted 4 years ago
Everything went smoothly, we got our refinance in a timely way and at a rate we loved.
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Posted 4 years ago
Awesome! We are thrilled to learn that it was a good experience. Thank you for your business.
Posted 4 years ago
Loandrone, Inc. is rated 4.8 based on 587 reviews