LoanGuys.com Reviews

4.2 Rating 109 Reviews
78 %
of reviewers recommend LoanGuys.com
4.2
Based on 109 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
All these 5 star reviews are face this company is the worst.We are group of customers planing to make serious complains about this company. Save your self and go somewhere else. Robert Shimian is the one changing the rates and puts you in the worst situation possible. This is an honest review just go somewhere else.
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Posted 2 years ago
Hi Omid. Congratulations on LoanGuys.com funding your loan! We have a company policy of charging 1.5% fees on all our loans. Unfortunately we do not offer free loans. If you wish to get your deal funded without any fees then you should try another lender. Happy Profits!
Posted 1 year ago
Well first I will like to say after closing several deals with Michael Herszkowicz and his team @ loan guys . I am very happy and will continue to take advantage of this program if you are looking for a mortgage don’t Don’t hesitate to contact these guys they will definitely help you.
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Posted 2 years ago
I have never gone out of my way to right a review for a company but I really owe it to loan guys! I have had multiple successful experiences with loan guys and have felt nothing but professionalism and genuine desire to close quickly and efficiently. I dealt with very little time stalls that were well within reason since their team was very communicative about it all and reassured me about any questions or worries I dealt with throughout the whole process. Loan guys made their best efforts to provide an affordable and manageable service for me and I would without a doubt work with them again.
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Posted 2 years ago
I would like to say thank you to Loanguys. They were amazing with the whole loan process. I was updated about where my loan was in the process the entire way. The entire process was very efficient, quick, and organized. I would definitely recommend Loan Guys and I cannot wait to work with them again.
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Posted 2 years ago
One word to describe my experience, Awesomeness! My Agent Nate Naeemi was more then helpful & responsive. Glad to be in the hands of a good agent. Just would like to thank Loan Guys 😊 for all there effort and guidance.
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Posted 2 years ago
Incompetent people nothing but lies. I lost my earnest money and my appraisal because they could not close my loan in time. Kept getting excuse after excuse no real answers blaming it on Covid. I pushed back closing date three weeks and they still cannot get it done. Do not get scammed by them use someone else
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Posted 2 years ago
We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.
Posted 1 year ago
Thank you Loanguys.com for helping with my loan! The process was so quick and efficient. The team was constantly updating me. Even when my deal became a little difficult at times, they still pushed everything through to get me my closing. I cannot wait to build my portfolio with them.
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Posted 2 years ago
Definitely not a company I would recommend to my worst enemy. Very slow and full of people who have no idea what is going on. If you decide to do business with them, prepare for disappointment
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Posted 2 years ago
We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.
Posted 1 year ago
FRAUD!!!! Run as fast as you can away from this company. Started a process to refinance properties with them back in December. Here it is, March and they are just now telling that my deal didn't clear underwriting because of a credit score. This is after they let me pay over $2000 in appraisal fees and added themselves to my insurance policy. EDAN ECKSTEIN, basically lied to me for 3 whole months. The only truthful answer was from Heather, and even though she was rude, she told me "we are so backed up, your deal is at the bottom of the pile, and if I keep asking them about it, they will push it even further to the bottom." Is that something you tell a customer trying to refinance a free and clear house with you??? No Good!!!!!!
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Posted 2 years ago
We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.
Posted 1 year ago
They’ve had my appraisal and all required documentation since 12/13. It’s now March 1 and we are closer to closing than when I started. This is a simple cash out refi. Do not use!
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Posted 2 years ago
We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.
Posted 1 year ago
The process was long but they got this one done. I weny to many different lenders in the past 6 nonths tryinh to refinance my property. Due to my low credit and hits that showed up on my credit report thar made my process longer. But Benjamin pulled through and stuck it out with me. I appreciate the hard work and cant wait to come back to buy my next investment property
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Posted 2 years ago
Thank you for your hard work I can’t wait to do another one with you guys!
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Posted 2 years ago
Highly recommend
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Posted 2 years ago
Amazing process! on to the next one!
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Posted 2 years ago
These guys are awesome. Got my loan done before the closing date! I always had someone answering my questions through out the whole process!
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Posted 2 years ago
Horrible stay away!!! A complete nightmare closing was horrible!! Benjamin Cranow is a snake becareful!!!
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Posted 2 years ago
We apologize for the experience you had with us. Contact our Customer Service Retention department at (833) 615-6267 Ext. 102, if you would like to tell us more about the situation so we can fix the problem. Here at LoanGuys.com, we want to further improve our customers experiences with us and we take your concerns seriously.
Posted 1 year ago
Nate was very easy to work with and readily available when we needed him.
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Posted 2 years ago
I would recommend The Loan Guys to anyone who is wanting a fair shake with any loan"...I had been a real estate investor for twenty-plus years, until the market crash of 2007...ready to get back in the game in 2021 with no lender contacts,...a fellow investor recommended The Loan Guys...and I am very happy he did! I was fortunate to connect with Nate Naeemi, who helped to make this an easy come back...Nate has proven to be extremely informative, professional, patient, and courteous...He, along with his team has proven to be relentless in getting my loans closed in a timely manner.
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Posted 2 years ago
I would like to thank Nate for helping us complete our loan. It was a tough process but Nate kept us updated each step of the day. Thank you all for your help and support. We definitely appreciate it
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Posted 2 years ago
My clients just close with Loan Guys. They are very efficient and have a lot of resources. I’m glad they can close the loan in three weeks. Josh is my loan officer and he was very good and very great. He answered all the questions regarding the transactions. If any problems arise he had taken care of us very quickly and efficiently. Thanks Loan Guys!!!!
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Posted 2 years ago
LoanGuys.com is rated 4.2 based on 109 reviews