“After speaking with representatives from several loan companies about my interest in refinancing my home loan, I quickly realised that all were not the same. I was about to give up on the idea of taking advantage of lower rates when I decided to contact LoanUnited. the representative I spoke with, Bill, was patience, professional and came across as knowledgeable. He answered all my questions and explained how I could best proceed to meet my goals within the rules for the loan I was interested in. We are completely satisfied with the process, timeframe and outcome of our loan.”
“This was the smoothest home refinancing and closing that we have ever experienced. Roderick Dunn is top-notch in customer service and going over the fine print details. We really appreciated Roderick's constant communication with us by phone, email, and text was right on point before and after closing. Thank You!!!”
“Was easy to work with Howard but many times pothers would call to see if I cxan sign the documents and sen them back but they failed to send the documents for me to sign ??
other than that frustration, it went well
although so many tames they said I was ready for cosign only to find another form that needed to bre signed”
“There is nothing bad to say about LoanUnited, they did what they said with no games. They were able to give me what others would not, I thank you Nick Williamson.”
“I had a great experience with Howard. He was available for quick answers even when he wasn't working. He jumped through hoops to get the refinance done quickly and professionally.”
“No complaints. We first tried to refi with New Day. They completely dropped the ball. You folks were efficient, reasonably fast and accurate. Our loan officer was terrific. Our only complaint was regarding the gentleman who came to the house to witness the signatures. He failed to wear a mask. He was, however, not your employee.”
“Do Diligence was not completed. We ended up with a double payment to Insurance carrier for house coverage. We also did not owe as much as was listed on the paperwork. Communication with current loan holder would have been nice. Also we are not happy with the company we were sold to for the life of our loan. Not sure you can do anything about that. But there it is.”
“excellent service, Marcus Albright took care of me from day one to finish, he was very professional, and very knoledgeble on everything he did for me. Great job, and keep up the good work. Thanks again”
“We were very hesitate doing our VA IRRRL online but Roderick was great at explaining the process, keeping us updated and answering our many questions. We highly recommend Loan United!!”
“For VA IRRRL loans, I highly recommend Toren Robinson from LoanUnited. He took care of the loan, got us a great rate, always responded timely to any questions, and let us know each step of the process.Thanks Toren!”
“I worked with Jack Cooper on my refinance loan. I couldn’t ask for a loan officer. Jack kept us informed and up to date at all times he was very polite and courteous through this loan.
Thank you Jack”
