Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,087 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,087 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

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“Excellent storage facility. Secure 24 hour access. Clean storage units. Friendly, helpful staff to help with telephone enquiries. A very well run efficient company. I highly recommend them.”

Helpful Report

“Very Good Service. Excellent Communication. Extremely quick refund for weeks you've paid for and haven't used. Attendant at Lower Farm Rd Northampton when I arrived. Very helpful and cheerful.”

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“Very easy. Staff friendly and helpful. Was a bargain as well. We needed to change to an easier to access by removal lorry box and this was swiftly resolved satisfactorily. We no longer needed the box and were refunded for the time we didn't use.”

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“Well run Operation. Good quality Storage units. Will rent again. Thank you”

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“Excellent short or long term storage solution. Pleasurable experience start to finish, website, booking, intro price, payment. on going cost, access, site security, box cleanliness all a solid five stars! Would highly recommend using this company for your storage needs. Thank you guys at Loc-Box.”

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“Best around no complain”

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“Really simple to organise. Support from staff was friendly and efficient. Storage clean and has continuous dehumidification. Very speedy refund for unused days. Would definitely recommend.”

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“From my first contact to my final communication the staff at Loc Box have been brilliant. I have had a very safe and secure experience using Loc Box at Creaton. Thank you very much much.”

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“Great clean , humidity free locker with easy 24/7 access . When we accidentally didn’t lock up correctly we received notification alerting us to this . Would use again & recommend the facility 100%.”

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“Fantastic company easy to book and quick to refund any monies owing highly recommend helped us during our house move easy access and competitively priced clean storage containers”

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“Excellent. Access 24/7 . Considering other’s facilities that I contacted only allowed access on a certain times and days . This facility met all my needs and was competitively priced. Would highly recommend. Thankyou loc box”

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“Easy to book. Once booked was great size to store house furniture in lieu of move. Had a call from Loc Box after the date of rent asking if all went well so nice customer service follow up.”

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“I have just moved from Norfolk to Mansfield and wanted storage in the ideal place which was Newark. Loc-Box turned up trumps being ideally located, easy to access, clean and with a friendly voice for any queries. Totally recommend Loc-Box.”

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“I CHOSE LOC-BOX ABOVE ALL THE OTHER STORAGE PROVIDERS BECAUSE THEY WERE THE BEST VALUE, EASY TO CONTACT AND REPLIED IMMEDIATELY. THE CUSTOMER SERVICE STAFF WERE POLITE, VERY HELPFUL AND EXPLAINED EVERYTHING CLEARLY. THE CONTAINER WAS LARGE AND IMMACULATELY CLEAN AND DRY. KEY COLLECTION AND RETURN WAS VERY STRAIGHT FORWARD AND THE PAYMENT/REFUND SYSTEM WAS VERY WELL ADMINISTERED. I FOUND USING LOC-BOX A HUGE HELP DURING OUR HOUSE MOVE AND THEY PROVIDED AN EXCELLENT SERVICE. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE NEEDING STORAGE.”

Helpful Report

“Brilliant service. Box was spotless. Instructions were easy to follow. Had keys the day after booking the box. Had an issue with my box (my fault). Within 30 minutes there was someone there to help me. Could not have been more helpful. No quible refund for the days I didn't use. Would be my first choice in the future.”

Helpful Report

“Excellent all round. Customer service on booking, arrival and departure were all fantastic, all staff very friendly and helpful. Unit was very secure and weather proof, no issues with any of my items after storage. Would use again without hesitation if I needed storage again, and would recommend to anyone.”

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“Easy to get started and ending process just as quick and easy. Always someone available to answer questions.”

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“Rose County Interiors highly recommends George and his team at Loc-Box, I found them to be friendly, professional with top quality facilities.”

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“Very happy with our recent rental. The staff were very helpful and friendly. We won't hesitate to recommend and also use their services again. Many thanks Diana Swan.”

Helpful Report

Loc-Box Self Storage is rated 4.9 based on 1,087 reviews