Loc-Box Self Storage Reviews

4.94 Rating 548 Reviews
99 %
of reviewers recommend Loc-Box Self Storage
Merchant Metrics
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
5.00 out of 5
Read Loc-Box Self Storage Reviews

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website


01604 505050




The Office
Grooms Lane

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Very happy with the services, customer service superb. Site secure and accessible 24/7. Yes you can find cheaper, but I'd rather pay a little bit more for hassle free storage services. Will definitely use again if needed.
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I used the container to store my house furniture during a house move over a period of 8 months. The container was very clean, secure and accessible. The Loc-Box team were very friendly and made renting the facility a very simple, care free process. Flexible, friendly, and professional, great team, great facility.
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Storage costs are, to my mind at least, quite a bit higher than one would expect, but at least with Loc-Box I felt I got reasonable value for money. It was easy to book storage, communication was prompt and helpful, and the storage site was easy to access 24/7. My container was new and very large, certainly big enough to store all ones possessions if so desired. At the end, I got a prompt refund for unused days. All in all it was a hassle-free experience, and I would certainly use them again.
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Great service....will use again in the future
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As someone who had never used storage before I found them very easy to use. The instructions were clear and the compound was always well lit and clean with no frightening dark corners so I felt safe no matter what time I went. When I did get confused there was someone on the end of the phone who was friendly and helpful and when I no longer needed my locker I received a refund for unused days without even having to ask. I have no complaints, whatsoever and would have no hesitation in using them again. I can happily recommend them. Thank you Locbox.
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Very helpful good location and security thoroughly recommend.
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Brilliant accessible storage
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Excellent service all round
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So easy to set up and use. Box was pristine. Introductory price was good value. Kept it a bit longer than I expected (what a surprise), for house move after 30 years, so a lot of stuff to sort through and pack etc. Definitely recommend.
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Excellent hassle free service. Liked the 24/7 access where many of your competitors only operate Mon to Fri 9 to 5 and half a day Saturdays. Easy key collection and drop off with no waiting around.
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Does what it said on the box, easy and straight forward.
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Outstanding. Customer service is splendid. Recommend!
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Quick to set up, easy to use, facility available 24/7. No issues whatsoever. Would use again and recommend to family and friends
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Excellent service, easy to access containers, affordable pricing would definitely recommend.
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Everything kept dry and secure with easy access. Paid monthly and refunded processed quickly for days we'd pay for when we left, good service.
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Superbly organised, easy to access 24/7, and speedy and efficient responses from the office when needed (including a prompt refund for unused days). Thank you.
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The Security is super efficient, even got an email to tell me that my storage unit wasn't locked properly.
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Very simple efficient and user friendly way to store your stuff securely with 24/7 access by car or van. What’s not to like? Thank you loc box xx
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Great service, access to our belongings in storage whenever we needed to with no hassles. Would highly recommend to others.
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Not the whistles and bells of lok n store, but definitely good value for money. Containers are large and keep everything dry and clean. 24 hour access, handily situated for me and George is a really nice chap and very available to answer queries. Would definitely recommend.
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Loc-Box Self Storage is rated 4.94 based on 548 reviews