Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,063 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,063 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

Write Your review

Tell us how Loc-Box Self Storage made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful company. Cramming as many storage units in as possible meant i was unable to get past other vehicles to leave in an emergency. Intrusive security nosing into my locker. Rude, aggressive staff on telephone. Fees significantly higher then competitors. Avoid at all costs.”

Helpful Report

We are so disappointed that your experience with Loc-Box has resulted in such a poor review although we cannot find your email address in our system as a current or past customer. All our sites allow for up to a long-wheel based transit type vehicle to navigate around our site. Rarely, when 2 or more customers are in the same area of a site this may require a short wait or to come back the way they have come. Our experience is that our customers are polite and accomodating to each other in these circumstances and there is always an alternative way to exit the site in an emergency. We would only enter a client's locker if it had been mistakenly left unlocked to check if the customer had vacated or if a customer had unfortunately fallen into arrears and after attempting to work with them we may have to foreclose their account. Please get in touch if you felt our team has been rude or aggressive, this is not acceptable to us and we wish to investigate this immediately as we have never had this feedback before in over 800 reviews. We are confident that our prices are competitive for the service provided and we regularly benchmark our offer with local competitors. Thank you for your review.

Loc-Box Self Storage is rated 4.9 based on 1,063 reviews