Loc-Box Self Storage Reviews

Name: Loc-Box Self Storage
Address: The Office Grooms Lane Creaton, The Office Grooms Lane Creaton, Northamptonshire
Rating: 4.93

4.9 Rating 1,064 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

Metrics

Info

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 18th July 2024

Mr Mason

Loc-Box Self Storage 5 star review on 30th June 2021

Mr Frost

Loc-Box Self Storage 5 star review on 27th November 2020

Mr Mills

Loc-Box Self Storage 5 star review on 6th September 2017

Ms Griffiths

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loc-Box staff were really friendly and helpful when I enquired about a unit to rent. The whole process was easy and quick to set up. The unit was clean and the lock and mechanism were easy to use. Safe storage”

Helpful Report

“Very easy to set up, access and cancel when no longer needed”

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“Really helpful company when booking and very good at communicating once you are using the storage unit. I had failed to lock the unit and they called to advise and offered to relock the storage unit ( with a spare padlock) for me if I could not get back to secure the storage unit. It was good to see that they are on site and ensuring every thing is safe. two days after I stopped using the storage unit I had a refund on the days I did not use in the month. Highly Recommend Them”

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“Excellent service start to finish. Definitely will use again”

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“Excellent company to rent from. Issues managed with speed.”

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“I had a unit for a couple of months, it was easy to set up, 24hr access, very secure. Unused days were refunded after a couple of weeks. Would definitely use again and recommend, thanks”

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“Very straight forward to sort out. Issue free”

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“Had my unit for a year whilst carrying out renovations to property. Secure no problems , prompt response to queries. Very efficient company highly recommend.”

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“Great service. Very secure and very easy to hand over when finished”

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“easy excess 24/7”

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“Hassle free, excellent storage boxes, no problems at all.”

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“A very useful service with excellent friendly staff support”

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“Great service unit is always available.”

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“Great container and location and very competitive prices. Is open 24/7 for access. Best storage site we have ever used.”

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“Easy to use, reliable and safe”

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We appreciate your feedback, many thanks from the Loc-Box team

“Amazing customer service and always very helpful. The storage was clean and convenient and they made sure after I had emptied the unit and followed the procedure that a refund was sent across within a day!! I would happily use loc box again”

Helpful Report

Dear Miss Burton Reviews like yours are so important to the team here at Loc-Box, who take enormous pride in trying to make our customers experience when using Self-Storage as positive as it can be. We understand all too well, that the need for Self Storage can sometimes be a very trying time in our customer's life, so it is our priority to make it as pain-free and as easy as possible. We appreciate the time taken to review our service and your custom. Kind regards The Loc-Box team

“Very efficient as always.”

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Your review and repeat custom is very much appreciated Kind regards The Loc-Box Team

“The support and communication I received from heather at loc-box throughout my 18+ months storage at Creaton has been amazing! Thank you so much for helping me and my nhs relocation throughout covid”

Helpful Report

Dear Miss Brown Thank you so much for such a glowing review. I have passed on your review to Heather and she is thrilled and immensely grateful that you took the time to give such pleasing feedback. Kind regards The Loc-Box Team

“efficient, secure, very clean lock up, and overall good service - well done Communication was via email and telephone and generally responses were good - thanks”

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“Got storage at the last minute,very helpful and friendly staff”

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Loc-Box Self Storage is rated 4.9 based on 1,064 reviews