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Loc-Box Self Storage Reviews

4.9 Rating 980 Reviews

100 %

of reviewers recommend Loc-Box Self Storage

Company Reviews

4.9

Based on 980 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Loc-Box Self Storage:

A dynamic self storage business with sites across the East Midlands

Visit Website

Phone:

01604 505050

Email:

team@loc-box.co.uk

Location:

The Office Grooms Lane Creaton,
The Office Grooms Lane Creaton
Northamptonshire
nn6 8nn

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Loc-Box Self Storage 5 star review on 30th June 2021

Loc-Box Self Storage 5 star review on 27th November 2020

Loc-Box Self Storage 5 star review on 27th November 2020

Loc-Box Self Storage 5 star review on 27th November 2020

Loc-Box Self Storage 5 star review on 27th November 2020

Loc-Box Self Storage 5 star review on 6th September 2017

Loc-Box Self Storage 5 star review on 29th January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean watertight storage with good prices. Meant to have for six months spent over a year. Sooo easy transactions and ease of cancelling. Only.issue sometimes as needing new boxes central isle proved difficult to.access.sometimes when busy. But can HOGHLT RECOMMEND SOO MUCH BETTER THAN CERTAIN OTHER MAMMAL STORGAGE AND BETTER ACCESS N NICE STAFF.”

“Would recommend.”

“Superb unit, superb site, superb service.”

“From start to end the whole process was easy. Booking then picking up the keys was hassle free. Nice clean container. Then handing back was just as simple. Whenever I spoke to a team member on the phone they were always helpful and very friendly. Will definitely use again if the need arises.”

“Excellent facilities. Easy access. Didn't find any problems.”

“Great service and no problems. I would use again in the future.”

“Absolutely brilliant. Great prices . Dry clean and accessible . Just what we needed during our first few months of moving house . Good service , great communication from start to finish. Thanks Polly and Andy”

“Loc-Box were able to provide me with a storage solution at very short notice and further to that, make changes/additional space as my requirements increased unexpectedly. The containers were very clean and dry, a key factor for me as I was storing household possessions some of which were delicate etc. The access system is very convenient and I was using my first container less than an hour after the initial call to book, likewise when I requested more containers. I never felt the need to question the level of security what with a locked compound, CCTV and very solid locks etc on each container. Happy to recommend Loc-Box, well worth 5 stars.”

“We found Loc-Box easy to use and liked the ability to access our container when ever we wanted.”

“Very good customer service. Very professional and honest business.”

“Loc-Box Newark - Excellent. I was recommended Loc-Box by our local van driver. Moving house it was suggested that all non-essentials were boxed and stored to make the move easier. Contact Loc-Box for a quote, which I received quickly with no hidden extras, accepted and obtained the keys within a few hours. I tried to open the container, both doors at once, (my mistake), 'phoned the Newark help line and was instantly allocated another container. The call handler also stayed on the line to ensure I was able to obtain the keys and open the new container without any problems, which I was. Daily I took a car load to the container, access was easy 24/7, whatever time I visited. My house sale has been delayed, could be up to six months according to my Solicitor, so decided to empty the container. I returned the keys yesterday and my deposit was refunded instantly. I didn't have time to email to notify the keys had been returned, intended to do that this morning. I will certainly use Loc Box again and will recommend to my family and friends. Thank you - Excellent.”

“Loc-Box Newark on Trent. Excellent from start to finish. The initial enquiry was handles quickly and professionally. I decided to rent a box in Newark when moving house, received the codes for the keys as soon as the deposit was paid. Visited and struggles to open my box, my mistake as tried to open both doors at once. Phoned the Newark help line and a lady call handler instantly changed me to another box. No issues whatsoever. Every day I loaded the box with non-essentials, trying to make my house move easier. Access is easy and simple and worked like a treat, and once I had the keys for my new property, intended to take a carload daily to the new house. Friday my Solicitor informed sale and purchase has been delayed, could be six months, so decided to empty the container but will rent again when I had dates from my Solicitors. The keys were returned yesterday, and my deposit refunded before I had time to email informing Loc-Box. From start to finish the process is simply and uncomplicated. Access is 24/7 without any restrictions. I've rented other containers previously and always had to work around the renter, very inconvenient at times. My local van driver recommended Loc-Box and I would recommend to my family and friends without hesitation. Thank You Loc-Box - Excellent”

“We used Loc-Box for storage when we moved house, very friendly and professional company. Would highly recommend.”

“We hired a storage unit as we were moving house and needed somewhere local with good access. It was really easy to set up an account and we had almost immediate access to the large storage unit. The staff have been friendly throughout and closing the account couldn't have been easier. The flexibility for extending the time of the unit etc was really easy and good value compared to other storage units we looked at. Would recommend and we would use again.”

“Renting one of these storage boxes is the easiest thing ever, from start to finish we entailed no problems at all, and the staff are very pleasant and helpful. We would not hesitate to use this company again.”

“A very clean, secure and safe storage. Easy to use, well managed and responsive when contacted, excellent customer service. Recommended.”

“Great service as usual, definitely use you again for storage 👍”

“Fantastic in every regard”

“Whole process from start to finish was very simple, just a couple of phone calls and the very helpful staff sorted everything out for me. Container was clean and in nice condition with padlock provided. Will definitely call Loc-Box first if I need any extra storage space again in the future.”

“Great service & good location of MH compound”

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Loc-Box Self Storage is rated 4.9 based on 980 reviews