Lo-Dough Reviews

Name: Lo-Dough
Address: Dane Mill, Bridgefield Street, Rochdale
Rating: 4.36

4.4 Rating 9,219 Reviews

84 %

of reviewers recommend Lo-Dough

4.4

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022

Jane Briggs

Lo-Dough 4 star review on 3rd October 2022

Elizabeth Wood

Lo-Dough 5 star review on 28th September 2022

Donna Brain

Lo-Dough 5 star review on 18th August 2022

Jo Lovegrove

946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Easy to place order online.”

Helpful Report

Posted 5 years ago

“No idea, I still haven't received my delivery yet despite it supposed to be being delivered last Saturday (it is now Thursday), the 48 hour tracking is being updated but it just seems to be boomeranging around within the royal mail system from one delivery center to another but never actually being sent out for delivery. I got in touch to advise that royal mail were causing an issue and was told to wait until Friday to see if it ever arrived, and then get back in touch, however my concern is that if it is so important that it is kept in a fridge it has now been being past from pillar to post for over a week in ambient temperatures. I love the lo-dough itself but ran out 4 days ago, hence the reason I ordered more to arrive before I had to go without. Royal mail has outdone itself in letting them down this time.”

Helpful Report

Posted 5 years ago

Hey Tracey, Thank you for providing us with your feedback. Sincere apologies for the delay, On occasion, Lo-Dough can go missing in the post, which is out of our control. It really upsets us when we work incredibly hard to make sure we get our products in the post when we say we will, only to be let down by the postage system. It does appear that Royal Mail made an error with your delivery as it seems to have been sent to the wrong sorting office causing the delay, however, I've checked the tracking details this morning and it does appear that your delivery is due today between 10:39am - 1:39pm. Lo-Dough comes with a 6-month ambient shelf life and there is no need to place Lo-Dough in the fridge so your products will arrive perfectly fine. I've popped you a personal email to ensure this gets resolved as soon as possible. Kind regards, Team Lo-Dough

Posted 5 years ago

“Terrible, brought loads to try recipes and ended up wasting loads as they are not good with liquids For pork pies pizza soggy, just terrible.”

Helpful Report

Posted 5 years ago

Hey Charlotte, Thanks for providing your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go soggy. Did you follow a specific recipe of ours for your pork pie or pizza? Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 5 years ago

“Disgusting waste of money. I tried the dough and brownies and both were inedible and vile”

Helpful Report

Posted 5 years ago

Hey there, Thanks for providing your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough can provide the perfect base for a variety of meals and our Brownie Mix is a great sweet treat whilst still keeping calories and carbs in check. Please, can we talk to you about how you used our products and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 5 years ago

“Brownie mix is absolutely vile, even when cheered up with chopped walnuts and salted caramel sauce.”

Helpful Report

Posted 5 years ago

Hey Sally, Thanks for your feedback. Sincere apologies you feel this way about the Lo-Dough Brownie Mix. We actually use a mixture of dark and milk chocolate chips in the brownie mix to make them as indulgent as possible, yet still keeping the calories in check. We'd really like you to enjoy the Lo-Dough Brownie mix just like everyone else, was it something in particular that made our Brownie Mix so 'vile'? We'd love the opportunity to discuss this with you further, feel free to drop us a message at hello@lodough.co and we'll try our best to assist you. Kind regards, Team Lo-Dough

Posted 5 years ago

“The products are appalling the taste is appalling. Had all the products as ordered a tester box - chocolate brownie mix a watery tasting pile of filth The ultimate insult was the southern chicken mix my god what a waste of eggs and chicken absolutely disgusting I would not recommend this product army rations have more flavour and taste !”

Helpful Report

Posted 5 years ago

Hey there, Thanks for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly our products can be a great addition to any diet. Please, can we talk to you about how you used our products and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 5 years ago

“Still waiting for delivery!”

Helpful Report

Posted 5 years ago

Hey Amy, Sincere apologies for this, please pop a message over to hello@lodough.co and we'll ensure this is resolved as a matter of urgency. Many thanks, Team Lo-Dough

Posted 5 years ago

“Did not get on with these products at all. Tried to make a pizza with the lo dough base and all the toppings slid off and it tasted like eating cardboard, made me feel quite sick. Tried the brownies next which were very very mushy and bland and didnt taste nice at all. Haven't tried the chicken coating yet but I am very wary of using it in case I have to throw away yet another meal. Not a happy customer and wont be buying again.”

Helpful Report

Posted 5 years ago

Hi Ellie, Thanks for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't go like cardboard. Please, can we talk to you about how you used Lo-Dough and the Brownie Mix and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 5 years ago

“Didn’t taste of anything very disappointed”

Helpful Report

Posted 5 years ago

“I bought the Brownie mix and I threw the pack away once I had cooked it. It was DISGUSTING! No flavour and had a revolting texture”

Helpful Report

Posted 5 years ago

“Postage was quick, arrived on time but I wouldnt ever get again. The brownies were awful and the torts not good. Havent tried the coating yet”

Helpful Report

Posted 5 years ago

“Great idea but awful product. Tasteless, and texture like polystyrene. The only low-carb substitute for bread is “no-dough”.”

Helpful Report

Posted 5 years ago

“I found the taste really disappointing. I’m on the keto diet so was really looking forward to this but found it completely inedible, tasted like eating cardboard. I had it as a wrap and as a pizza and couldn’t eat either of them. It didn’t suit my taste buds however u can give a go as a lot of people do like it”

Helpful Report

Posted 5 years ago

“I was asked to write a review BEFORE i had received the Lo-Dough”

Helpful Report

Posted 5 years ago

“I bought the Southern style coating, pizza bases and the brownies. I have only tried the brownies so far and they were the most disgusting things I've ever put in my mouth, which has now left me cautious to try the other items. I would never buy the brownies again.”

Helpful Report

Posted 5 years ago

“I can’t believe that I was conned out of £10 for 4 pieces of tasteless rubbish. I would never order such again.”

Helpful Report

Posted 5 years ago

“I'm not satisfied. Definitely I wasnt waiting to taste anything like bread but I felt I was eating a paper.”

Helpful Report

Posted 5 years ago

“Tasted and smelled nasty.”

Helpful Report

Posted 5 years ago

“Worst quality ever. Not worth a penny. Went straight to the bin.”

Helpful Report

Posted 5 years ago

“Waste of money, was like eating cardboard and flavourless. Disappointed.”

Helpful Report

Posted 5 years ago

Lo-Dough is rated 4.4 based on 9,219 reviews