Lo-Dough Reviews

Name: Lo-Dough
Address: Dane Mill, Bridgefield Street, Rochdale
Rating: 4.36

4.4 Rating 9,219 Reviews

84 %

of reviewers recommend Lo-Dough

4.4

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022

Jane Briggs

Lo-Dough 4 star review on 3rd October 2022

Elizabeth Wood

Lo-Dough 5 star review on 28th September 2022

Donna Brain

Lo-Dough 5 star review on 18th August 2022

Jo Lovegrove

946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my order!”

Helpful Report

Posted 4 years ago

Hi Danielle, Sincere apologies with regards to this, It really upsets us when we work incredibly hard to make sure we get our products in the post when we say we will, only to be let down by the postage system. Can you please pop an email over to hello@lodough.co with your order number and shipping address and we'll certainly take a look at this for you and ensure it gets resolved as soon as possible. We look forward to hearing from you, Kind regards, Team Lo-Dough

Posted 4 years ago

“Never received no refund avoid”

Helpful Report

Posted 4 years ago

Hi there, We're sorry to hear that you didn't receive your order. It really upsets us when we work incredibly hard to make sure we get our products in the post when we say we will, only to be let down by the postage system. Please can you send us an email over to hello@lodough.co and we'll ensure this is resolved as soon as possible. We look forward to hearing from you. Kind regards, Team Lo-Dough

Posted 4 years ago

“Ordered 1 southern style coating and two brownie mix and when it arrived I received the coating and 2 lo dough base packets. I was confused as on the website it said all lo dough bases were sold out. Very disappointed as my local shop sells the bases but not the brownie mix which is why I specifically ordered the brownie mix”

Helpful Report

Posted 4 years ago

Hi George, Thanks for your review and feedback. Terribly sorry with regards to this, please can you pop an email over to hello@lodough.co and we'll take a look into this for you and ensure it gets resolved right away. We look forward to hearing from you. Kind regards, Team Lo-Dough

Posted 4 years ago

“No me ha llegado el pedido”

Helpful Report

Posted 4 years ago

Hola, Lamentamos que no haya recibido su pedido. Realmente nos molesta cuando trabajamos increíblemente duro para asegurarnos de que recibamos nuestros productos en la publicación cuando decimos que lo haremos, solo para que el sistema de envío nos decepcione. Puede enviarnos un correo electrónico a hello@lodough.co y nos aseguraremos de que esto se resuelva lo antes posible. Esperamos con interés escuchar de usted. Saludos cordiales, Team Lo-Dough

Posted 4 years ago

“Absolutely disgusting. Put them in them in the bin. Very disappointing”

Helpful Report

Posted 4 years ago

Hi Rachael, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough can be the perfect low carb/low calorie alternative to its counterparts providing the perfect base for a number of different meals and snacks. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 4 years ago

“Made a pizza with my lo-dough base. If I'm being completely honest it was terrible. Tasted of nothing, felt like polystyrene. I wasn't expecting a "normal" pizza for such low calories however this really was bad. So disappointed. With that being said the service from Lo-dough was great, quick delivery so can't fault that!”

Helpful Report

Posted 4 years ago

Hi Leah, Thanks so much for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough can provide the perfect low calorie pizza base. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 4 years ago

“Thought they tasted like sponge not for me”

Helpful Report

Posted 4 years ago

Hi there, Thanks for your feedback. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough doesn't taste like a sponge. Please, can we talk to you about how you used Lo-Dough and explain where we think you might've gone wrong? We'd love to hear from you. Please respond with your email address or drop me an email on hello@lodough.co Many thanks, Team Lo-Dough

Posted 4 years ago

“Disappointed. I paid over £5 including postage for nothing more than a wrap!”

Helpful Report

Posted 4 years ago

Hi Clare, Thanks for your review. Lo-Dough is extremely versatile and can be used in a number of different ways, a wrap, a pizza base, a quiche and it can even be blitzed up and used as a crumb to make a number of different sweet treats like cakes and waffles. We do feel that Lo-Dough is unlike anything else on the market and can't be matched with regards to its low calorie, low carb and high fiber nutritional information. We're sorry Lo-Dough wasn't for you. Kind regards, Team Lo-Dough

Posted 4 years ago

“Lo Dough are recalling their cake bars because they contain allergens that are incorrectly described - they claim the bars are gluten free but they've been found to contain gluten. Lo Dough are supposed to display this information on their website but aren't, and are still displaying the incorrect details.”

Helpful Report

Posted 5 years ago

“It tasted of nothing, it smelt like pure chemicals. I really wouldn’t recommend this, I thought it was going to be bland maybe but this product is like fresh air. It’s over priced and you’re paying for marketing. Use a tortilla wrap instead.”

Helpful Report

Posted 5 years ago

“I thought the texture would be more like bread but the egg taste is prominent and when cooked it taste more like a cracker than dough”

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Posted 5 years ago

“Very very nice”

Helpful Report

Posted 5 years ago

“Didn’t enjoy. The taste was not as deceived”

Helpful Report

Posted 5 years ago

“I purchased the Lo Dough pizza bases. They have a strange texture, they absolutely stink of a strange medical smell almost like nail varnish They taste absolutely awful! Would not recommend”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your review. Due to our very special production process and the exotic nature of our ingredients, Lo-Dough can have a mild aroma that is unfamiliar when first taken out of the packaging. We clean equipment with the tiniest amount of food-grade cleaning products and thoroughly rinse all equipment several times as part of our clean down operation. Please feel free to drop an email to hello@lodough.co as we'd be more than happy to discuss this with you further. Kind regards, Team Lo-Dough

Posted 4 years ago

“Well as my order still hasn’t arrived in two weeks I am not too happy and I won’t be ordering again!!”

Helpful Report

Posted 5 years ago

“This brownie mix is not nice. It has a gritty texture and a really horrid after taste.”

Helpful Report

Posted 5 years ago

“The brownies were really not good. They had a horrid soapy after taste and had an unpalatable texture. Needless to say they ended up in the bin. Waste of money unfortunately.”

Helpful Report

Posted 5 years ago

“It was dry and more like cardboard than anything edible. I had the dough and the brownie mix. Won't be buying again”

Helpful Report

Posted 5 years ago

“Tastes awful”

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Posted 5 years ago

“Awful!! Highly disappointing. Tasteless and texture of cardboard 😭”

Helpful Report

Posted 5 years ago

Lo-Dough is rated 4.4 based on 9,219 reviews