Lo-Dough Reviews

Name: Lo-Dough
Address: Dane Mill, Bridgefield Street, Rochdale
Rating: 4.36

4.4 Rating 9,219 Reviews

84 %

of reviewers recommend Lo-Dough

4.4

Based on 9,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01706 941119

Email:

hello@lodough.co

Location:

Dane Mill, Bridgefield Street
Rochdale
OL11 4EY

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Lo-Dough 5 star review on 17th October 2022

Jane Briggs

Lo-Dough 4 star review on 3rd October 2022

Elizabeth Wood

Lo-Dough 5 star review on 28th September 2022

Donna Brain

Lo-Dough 5 star review on 18th August 2022

Jo Lovegrove

946

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received my order”

Helpful Report

Posted 4 years ago

Hi Mary, Thanks for your message. We do understand that Royal Mail are experiencing some delays within their delivery estimates but if you pop an email over to hello@lodough.co with your order number we'll be more than happy to provide you with an update. Kind regards, Team Lo-Dough

Posted 4 years ago

“I initially ordered the chocolate brownie mix which was absolutely awful, the taste was the worst thing I ever had! I then received a starter pack, as I complained about how awful the brownies were, which includes a cake bar and 2 extremely thin pizza bases, the cake bar was as disgusting as the brownies unfortunately!! For the price and how awful there products are I would never order again!!”

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Posted 4 years ago

“bought miracle cake bar, it was very dry, won't be buying again”

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Posted 4 years ago

“Tried this for the first time today and did not like this lo dough. I won’t buy again.”

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Posted 4 years ago

“The pizza bases were the worst I have ever tasted.”

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Posted 4 years ago

“I'm still fat.”

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Posted 4 years ago

“The biggest Scam on the internet. if i can give it minus zero i would. THIS IS DISGUSTING, one of the worst things i have ever eaten. The whole thing smells like chemicals what you use to clean up rust really. No matter whati did with it cover it with pizza toppings , bake it no matter what THIS ISNT FOOD. PLEASE DO NOT BUY EVER !!”

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Posted 4 years ago

“I am reviewing the Cake Bars. They are dry and tasteless. . Very disappointed. They also upset my digestion. I have not yet tried the crumbs. I also very much doubt that they are low carb friendly.”

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Posted 4 years ago

“Tastes very bland, and the brownies were awful. Dissapointed in this purchase.”

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Posted 4 years ago

“I have not received my order yet to give a review”

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Posted 4 years ago

“I didn't like the texture. Was expecting something a bit closer to a pizza base. Found the product quite dry.”

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Posted 4 years ago

“I really didnt enjoy the southern fried mix - it tasted extremely salty and strongly of dried onion and dried herbs combined with an unusual fustiness. The bases are ok but just that. The dough stays soggy underneath when used as a pizza not a texture i enjoyed. I might eat it if i was desperate to lose weight but I will try some other recipes with it.”

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Posted 4 years ago

“pour pouvoir en parler il faudrait avoir reçu ma commande Voici bientôt un mois que j attends Enfin reçu Il aurait été courtois de mettre un paquet de plus en geste commercial ou de me donner une remise comme proposé”

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Posted 4 years ago

Bonjour, Merci pour votre avis. Excuses sincères pour le retard dans la livraison de votre commande. Cela nous dérange vraiment lorsque nous travaillons incroyablement dur pour nous assurer que nous recevons nos produits par la poste lorsque nous disons que nous le ferons, seulement pour être déçus par le système postal. En raison de la pandémie en cours entraînant une réduction des effectifs et des mesures de distanciation sociale qui ont été mises en place pour protéger les travailleurs, nous sommes conscients que certaines livraisons prennent un peu plus de temps que d'habitude. J'ai vérifié vos détails de suivi et je peux voir que votre commande est arrivée parfaitement bien plus tôt dans la journée. Merci pour votre patience. Sincères amitiés, Équipe Lo-Dough

Posted 4 years ago

“My delivery came covered in a brown , sticky mess. Whole delivery had to go in the bin. Luckily wasn’t a big order this time but I won’t be purchasing again. Sent numerous messages on their instagram page - no reply. Very poor service.”

Lo-Dough 1 star review on 11th November 2020

Helpful Report

Posted 4 years ago

Hi there, Thanks for your message, sincere apologies with regards to this and the delay getting back to you. I have personally checked our Instagram account and can't seem to locate your message unfortunately and it is checked on a daily bases. Not to worry, it appears that your order could have been damaged in transit, we make sure every box leaves our factory in immaculate condition. Once it is in the hands of the postage system things can go wrong and it's unfortunate that you've had something go wrong. Can you please pop an email over to hello@lodough.co with your order number and we'll certainly ensure this is resolved for you right away. We look forward to hearing from you. Kind regards, Team Lo-Dough

Posted 4 years ago

“Too dry gave the box away I’m sorry to report!”

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Posted 4 years ago

“Texture is awful, tried it as a wrap, as tortilla chips and as a pizza base and all horrible. Such a shame as they were expensive, I want my money back :(”

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Posted 4 years ago

Hi Leanne, Thanks for your review. We'd love to help you have a better Lo-Dough experience. It's taken us 3 years of hard dedicated work to bring our product to market and it really upsets us to hear about it when someone has a bad experience. We genuinely believe that when prepared correctly Lo-Dough can be used in a number of different ways to create the most indulgent treats without the calories. Why don't you drop us an email over to hello@lodough.co and we'll try and help you out with some of our best tips? We look forward to hearing from you. Kind regards, Team Lo-Dough

Posted 4 years ago

“Really not impressed, awful texture, a bit like a polystyrene tray that you sometimes get a pizza on. Suppose I shouldn’t have expected much for the calories!”

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Posted 4 years ago

“tastes like paper”

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Posted 4 years ago

“I have emailed twice to try to cancel my subscription and haven’t even had a courtesy response. The website is not user friendly and makes it very difficult to cancel or manage subscriptions online. As a result, I have no paid for three shipments that I did not want.”

Helpful Report

Posted 4 years ago

Hi Lisa, Thanks for your review. Sincere apologies with regards to this, I have checked our Customer Service platform and unfortunately, can't seem to locate any emails from yourself requesting your subscription to be canceled. Not to worry, I have just tried to call you but there was no answer, feel free to give us a quick call or please pop us an email over to hello@lodough.co and we'll get this matter resolved as soon as possible. We look forward to hearing from you. Kind regards, Aaqib

Posted 4 years ago

“Funny taste. Took one bite. Threw the rest in the bin. Don’t know what to do with the rest of the box now. Shame I had high hopes”

Lo-Dough 1 star review on 28th October 2020

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Posted 4 years ago

Lo-Dough is rated 4.4 based on 9,219 reviews