Long Tall Sally Reviews

1.6 Rating 186 Reviews

11 %

of reviewers recommend Long Tall Sally

1.6

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Long Tall Sally resolve customer queries?

(1 month ago)

Greater than 61% of reviewers feedback is Long Tall Sally takes over a week to resolve customer queries.

(1 month ago)

54.29%

Industry Average

“ They offer DPD as the only postal service which is the most inconvenient for me, personally. ”

- Fiona

“ You can never call the customer service number and speak directly to a representative. ”

- Anonymous

“ Their customer service has gone straight down hill in the past few years. ”

- Anonymous