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Lords & Labradors Reviews

4.5 Rating 317 Reviews
87 %
of reviewers recommend Lords & Labradors
Company Reviews Product Reviews
5,469
 Questions Metrics
4.5
Based on 317 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.
Read Lords & Labradors Reviews
Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Eleanor Sharp
Verified Reviewer
“Super fast delivery and service . There was part of my order that had become out of stock but I had an email straight away and this was resolved very quickly. The puppy sent blanket i ordered is beautiful too. I will be using this website again for sure .”
Helpful Report
Posted 5 years ago
Jackie - Epsom
Verified Reviewer
“I ordered the Cat Washroom by phone from these really friendly and helpful people. It was delivered promptly and was needed for when we moved home. Unfortunately our sale fell through and I contacted Lords & Labradors to ask if there was any way I could obtain a refund from my unopened product - not really thinking there would be. Immediately, they replied to my email to say that a full refund - minus postage - was possible and they organised a collection for me. What amazing customer service! I can’t praise them highly enough and would definitely use them again in the future. Thank you L&L, you deserve your success!”
Helpful Report
Posted 5 years ago
Alison
Verified Reviewer
“So so pleased with dog crate I purchased. Super quick delivery. Will definitely be ordering more products in the future.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Absolutely fantastic service from Lords and Labradors my crate cover got damaged and I contacted customer services they were unable to repair the cover but made a replacement and shipped it within 24 hrs at a good price! Beautiful products my puppy loves it.”
Helpful Report
Posted 5 years ago
Maggi
Verified Reviewer
“Friendly helpful service, speedy delivery, great quality product (cages) would definitely use Lords and Labradors again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“The most amazing service. Will be returning for all my puppy/dog needs. Thanks you”
Helpful Report
Posted 5 years ago
Jason
Unverified Reviewer
“Overall disappointed with the service, I was sent the wrong goods to start with. once I sent the goods back I got a full refund accept for the postage. I was offered a refund on postage via Pay Pal after I chased and as I don't have a pay pal account no postage was ever received,”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“My purchases were delivered promptly , in excellent condition , on a day of my choice. Great quality products , would recommend highly.”
Helpful Report
Posted 5 years ago
Brenda
Verified Reviewer
“I recently bought the white wooden dog gate and I am delighted with this product. I was also very impressed with the next day delivery. I would highly recommend this company”
Helpful Report
Posted 5 years ago
Loubrum
Verified Reviewer
“placed an order and promptly received communication about the order and delivery. Great product delivered promptly too. Dog seems very happy with it 😎”
Helpful Report
Posted 5 years ago
Clare Mckenna
Unverified Reviewer
“Great service and a discount voucher”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“We ordered a crate, bumper, cushion and crate cover set in regency stripe and were incredibly pleased with it all. Our cockapoo puppy loves his crate and the covers are excellent quality, look great and are very easy to wash. Unfortunately after only a couple of months one of the bars on the crate broke - which was disappointing given the price and as our puppy is only small. We emailed Lords and Labradors to let them know and they swiftly sent out a replacement crate just 2 days later. Excellent communication and customer service throughout. Many thanks.”
Helpful Report
Posted 6 years ago
Sonya Wynne
Verified Reviewer
“110% pleased with the dog bed and cover I purchased recently. Also the service was efficient and friendly. Can't recommend highly enough.”
Helpful Report
Posted 6 years ago
Dave
Verified Reviewer
“Just purchased the grey slide aside crate very good quality and well made looks perfect in my living room,fast delivery and great service would recommend this product my dog loves it 🐶”
Helpful Report
Posted 6 years ago
Jane
Verified Reviewer
“I ordered the Cosmopolitan Oil Cloth crate cover and bed. Plus a Bumper. They all fit the crate perfectly and are very well made. My dog is lovely and cosy 😊 🐶🐾🐾”
Lords & Labradors 5 star review on 22nd January 2018
Helpful Report
Posted 6 years ago
P Marsh
Unverified Reviewer
“Very quick delivery. Questions answered quickly and any problems dealt with straight away.”
Helpful Report
Posted 6 years ago
Samantha Hook
Unverified Reviewer
“They sent my goods very quickly, with a treat inside for my dog too! Lovely products, one not so robust but that's down to my border terrier. Can't wait to buy a bed from them, they look beautiful!”
Helpful Report
Posted 6 years ago
Cyd Slade
Verified Reviewer
“We recently bought the dog crate with the white wooden crate cover which arrived very speedily, and was so easy to construct. Finally, it looks marvellous in our lounge. We are delighted with the ease of every stage from start to finish. I will definitely recommend Lords and Labradors.”
Helpful Report
Posted 6 years ago
Rowena Griffiths
Unverified Reviewer
“Excellant quality and fast free delivery”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Great product, quick delivery”
Helpful Report
Posted 6 years ago
Lords & Labradors is rated 4.5 based on 317 reviews
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