Lords & Labradors Reviews

Name: Lords & Labradors
Address: Midville Grange Farm Midville Boston, Midville Grange Farm Midville Boston, Lincolnshire
Rating: 4.44

4.4 Rating 321 Reviews

86 %

of reviewers recommend Lords & Labradors

4.4

Based on 321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.

Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Lords & Labradors 5 star review on 11th October 2022

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t praise Lords and Labradors enough for their customer service and helpful staff, they deal with any issues promptly and personally by telephone and immediate email responses. The quality of the products is stunning. The crate covers and cushions are of a quality similar to heavy fully lined curtains and bespoke home furnishings. Mine unfortunately had a couple of pulls in the fabric and they have kindly offered a full refund or exchange. I’d most definitely recommend this company and shall purchase from them again. Big thanks to Becky for her consideration in arranging returns for my elderly parents in my absence.”

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Posted 5 years ago

“Best looking cat saucers I have seen in some time! Thank you!”

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Posted 5 years ago

“Great products and really quick postage!”

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Posted 5 years ago

“I highly recommend Lords & Labradors. I bought a crate and bumper set (grey with white spots) for my labrador puppy and it is beautiful and very high quality. When I realised I needed a bigger size they exchanged without any problem - the office were really helpful. Thanks :) I'll definitely use them again x”

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Posted 5 years ago

“Super fast delivery and service . There was part of my order that had become out of stock but I had an email straight away and this was resolved very quickly. The puppy sent blanket i ordered is beautiful too. I will be using this website again for sure .”

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Posted 6 years ago

“I ordered the Cat Washroom by phone from these really friendly and helpful people. It was delivered promptly and was needed for when we moved home. Unfortunately our sale fell through and I contacted Lords & Labradors to ask if there was any way I could obtain a refund from my unopened product - not really thinking there would be. Immediately, they replied to my email to say that a full refund - minus postage - was possible and they organised a collection for me. What amazing customer service! I can’t praise them highly enough and would definitely use them again in the future. Thank you L&L, you deserve your success!”

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Posted 6 years ago

“So so pleased with dog crate I purchased. Super quick delivery. Will definitely be ordering more products in the future.”

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Posted 6 years ago

“Absolutely fantastic service from Lords and Labradors my crate cover got damaged and I contacted customer services they were unable to repair the cover but made a replacement and shipped it within 24 hrs at a good price! Beautiful products my puppy loves it.”

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Posted 6 years ago

“Friendly helpful service, speedy delivery, great quality product (cages) would definitely use Lords and Labradors again.”

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Posted 6 years ago

“The most amazing service. Will be returning for all my puppy/dog needs. Thanks you”

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Posted 6 years ago

“Overall disappointed with the service, I was sent the wrong goods to start with. once I sent the goods back I got a full refund accept for the postage. I was offered a refund on postage via Pay Pal after I chased and as I don't have a pay pal account no postage was ever received,”

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Posted 6 years ago

“My purchases were delivered promptly , in excellent condition , on a day of my choice. Great quality products , would recommend highly.”

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Posted 6 years ago

“I recently bought the white wooden dog gate and I am delighted with this product. I was also very impressed with the next day delivery. I would highly recommend this company”

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Posted 6 years ago

“placed an order and promptly received communication about the order and delivery. Great product delivered promptly too. Dog seems very happy with it 😎”

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Posted 6 years ago

“Great service and a discount voucher”

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Posted 7 years ago

“We ordered a crate, bumper, cushion and crate cover set in regency stripe and were incredibly pleased with it all. Our cockapoo puppy loves his crate and the covers are excellent quality, look great and are very easy to wash. Unfortunately after only a couple of months one of the bars on the crate broke - which was disappointing given the price and as our puppy is only small. We emailed Lords and Labradors to let them know and they swiftly sent out a replacement crate just 2 days later. Excellent communication and customer service throughout. Many thanks.”

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Posted 7 years ago

“110% pleased with the dog bed and cover I purchased recently. Also the service was efficient and friendly. Can't recommend highly enough.”

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Posted 7 years ago

“Just purchased the grey slide aside crate very good quality and well made looks perfect in my living room,fast delivery and great service would recommend this product my dog loves it 🐶”

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Posted 7 years ago

“I ordered the Cosmopolitan Oil Cloth crate cover and bed. Plus a Bumper. They all fit the crate perfectly and are very well made. My dog is lovely and cosy 😊 🐶🐾🐾”

Lords & Labradors 5 star review on 22nd January 2018

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Posted 7 years ago

“Very quick delivery. Questions answered quickly and any problems dealt with straight away.”

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Posted 7 years ago

Lords & Labradors is rated 4.4 based on 321 reviews