Lords & Labradors Reviews

Name: Lords & Labradors
Address: Midville Grange Farm Midville Boston, Midville Grange Farm Midville Boston, Lincolnshire
Rating: 4.48

4.5 Rating 317 Reviews

87 %

of reviewers recommend Lords & Labradors

4.5

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.

Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Lords & Labradors 5 star review on 11th October 2022

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products as well as choice. Super fast delivery.”

Helpful Report

Posted 3 years ago

“Ordered a simple dog basket to match my crate had left it a week then called to see what Is happening With it and miraculously the bed has just arrived with them today !!!!! Will not offer to let me have a Saturday Delivery which I find appalling the customers services really lets this company down . I will not order from these again really unimpressed .”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Good customer service. Biscuit tin was late so they sent Basil a lovely pheasant teddy! Very happy”

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Posted 3 years ago

“I recently purchased the Good Boy Floating Rubber Ball On a Rope And the KONG Patches Cordz Kangaroo for my 6 month old puppy and I am really disappointed with the quality of the items. She has managed to chew both ears off The kangaroo within 24 hours and chewed through the rope on the ball on a rope toy. I just expect more durability from these toys as they are designed for dogs after all. The delivery of the items from Lords & Labradors was very quick though so definitely no complaints there.”

Helpful Report

Posted 3 years ago

“I received the White Wooden Puppy Play Pen from a separate retailer, although it was sent directly from Lords and Labradors. When it arrived it had clearly been opened and put up before. Fixtures were missing and it was covered in scratches and marks. While arranging it to be sent back, Lords and Labradors told the retailer that I had purchased it from, that they were now out of stock. Then later on that same day, they said that they had 3 new play pens and I would receive one the next day. Then a few hours later they changed again and said that all they had were play pens that were “seconds” and I could have a 25% discount. I think it is very clear judging by the used state in which the first plan pen came that I had already been sent a “second” and charged full price.”

Helpful Report

Posted 3 years ago

“Hugely disappointed with the total lack of customer service. Placed an online order over a month ago and am still waiting for part of the order to arrive. Emailed twice for advice on delivery and got a very weak response blaming delays and promising imminent arrival - nothing. Emailed yet again, only to be ignored. Now raising a dispute with credit card company to get my money back - AVOID !!!!!”

Helpful Report

Posted 3 years ago

“Ordered a few things for a new puppy on Tuesday, delivered by courier the following day. Fabulous service and goods ordered were as expected, very high quality. Thank you.”

Helpful Report

Posted 3 years ago

“Easy to use website and fast delivery. My Springer adores her new toys and are withstanding the heavy chomping she's giving them. Will not hesitate to use this company again as the toys are very good quality.”

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Posted 3 years ago

“Fantastic service. Ordered on Sunday and arrived on Tuesday despite Covid - really impressed!”

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Posted 3 years ago

“Fantastic service. Fantastic coats! Absolute game changers. My dogs love them and my floors and walls are much cleaner too!! Great value for money.”

Lords & Labradors 5 star review on 26th May 2020

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Posted 3 years ago

“Extremely happy! Fast shipping and lovely packaging, my pup loves her new toys and treats thank you so much!”

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Posted 4 years ago

“Really fantastic website and service. Our products have always arrived within 2-3 days. Our puppy doesn't arrive until the end of the month, but we're all kitted out thanks to L&L! Will definitely keep returning to them for future products.”

Helpful Report

Posted 4 years ago

“So so happy LordsandLabradors are the most helpful company I’ve ever dealt with. I have never left a review for a company before but these people went above and beyond..Friendly staff who couldn’t do enough for you. They made sure my crate, bed, cover and toys were with me in plenty of time ready for our new addition. 5 stars will definitely use this company for all our Doggy supplies now on”

Helpful Report

Posted 4 years ago

“Placed next day delivery over a week ago and no communication. Yet the website is still advertising next day delivery guaranteed! Please be aware of this.”

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Posted 4 years ago

“Lovely product As described Perfect for my pet”

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Posted 4 years ago

“I ordered Happy Birthday bone for my Jack Russell and it is beautiful. Really, really nicely presented. The quality looks great, too. Can't wait to give it to her on her birthday! Thanks L&L for great service.”

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Posted 4 years ago

“So lovely, I ordered a present for a friend's new pup and asked for delivery direct to the new arrival and a note to say who it was from. It reached its destination promptly and no fuss (so pleased it was Royal Mail, they really can deliver everywhere!) and owner and pup both thrilled!”

Helpful Report

Posted 4 years ago

“Just received my first order ready for my new little puppy. I'm really impressed with the quality of the items I received. The delivery was super quick. Will definitely be ordering from you again.”

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Posted 4 years ago

“First class service and so well priced the items in this store plus it’s a posh title😊😊”

Helpful Report

Posted 4 years ago

Lords & Labradors is rated 4.5 based on 317 reviews