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Lords & Labradors Reviews

4.5 Rating 317 Reviews

87 %

of reviewers recommend Lords & Labradors

Company Reviews

Product Reviews

4.5

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Lords & Labradors Review Product: All for Paws Interactives Dog Hyper Fetch Milo loves it and wants to play all the time.

Visit Website

Phone:

01790720900

Email:

systems@lordsandlabradors.co.uk

Location:

Midville Grange Farm Midville Boston,
Midville Grange Farm Midville Boston
Lincolnshire
PE22 8HQ

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Lords & Labradors 5 star review on 11th October 2022

Lords & Labradors 5 star review on 9th August 2022

Lords & Labradors 5 star review on 8th April 2022

Stephanie Moxham

Lords & Labradors 5 star review on 24th March 2022

Lords & Labradors 5 star review on 9th November 2021

Lords & Labradors 5 star review on 9th November 2021

Lords & Labradors 5 star review on 5th October 2021

536

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put an order in at the last minute so that we could be ready for the arrival of a pup (short notice from Dogs Trust). The website notes next day delivery but it was just after the Xmas holidays and L&L had a small back log of their hand made bedding. They contacted me both by email and phone and together we came up with a sensible plan - to provide the crate and then the crate cushion with bumper pad coming later. As it was, everything came at the same time, just one day late. I was most impressed with L&L’s comms on this matter, as it kept me fully informed and allowed me to plan. This is an excellent example of how suppliers can proactively keep their customers informed and working together to overcome problems. I would not hesitate to order items from L&L in the future. In addition, the quality of the items is exceptional. Thanks.”

Posted 4 years ago

“We received our bumper for crate today very good quality and cosy for our puppy. Thank you”

Lords & Labradors 5 star review on 7th January 2020

Posted 4 years ago

“Excellent company to deal with, from brilliant delivery service to great products. Will defiantly recommend to our new dog friends. Thank you”

Posted 4 years ago

“Superb oil cloth crate cover and toy x thanks so much for excellent service and help following my query. 100% recommend. See pics :-)”

Lords & Labradors 5 star review on 3rd January 2020

Lords & Labradors 5 star review on 3rd January 2020

Posted 4 years ago

“Wow, no hesitation to use this company. Gold crate is awesome quality and I received amazing customer service.”

Posted 4 years ago

“What can I say apart from WOW! Lords and Labradors mentioned that my order would be late due to a hectic black friday but managed to get my order to be way ahead of time. We are picking up our puppy this Friday and L&L escalated my order to make sure the puppy would have everything she needed by then! Exceptional customer service and really went above and beyond. We will be ordering from them again and recommending them to everyone we know with a dog!”

Posted 4 years ago

“I bought the grey spot cushion and matching bumper and I love it customer service is excellent, great price too”

Lords & Labradors 5 star review on 30th November 2019

Posted 4 years ago

“I bought the grey spot cushion and bumper for my two little girls (dogs) just Love it....excellent service, great price delivered on time will shop again”

Lords & Labradors 5 star review on 30th November 2019

Posted 4 years ago

“Fantastic Company! Gorgeous products. Purchased two drying coats and two bandannas, though I had added the discount code and clearly had not, called and they honoured it. Then I realised they the drying coats were too small, the whole return, replace process was seamless and hassle free. I would 100% recommend them! P.S: I was happy to pay for the return because the error had been mine and I chose to send it special delivery for speed and security.”

Lords & Labradors 5 star review on 29th November 2019

Posted 4 years ago

“Amazing customer service, personal advice and recommendations. Lovely and friendly. Crate and cover came so quick and beautifully packaged 😊”

Posted 4 years ago

“Best company I have ever dealt with, the service was very prompt, quicker than anticipated and they were even kind enough to put a little gift in for my little pooch due to there being an issue with stock originally.”

Posted 4 years ago

“I have ordered from this site twice now. Firstly, the site is so quick and easy to use and my delivery literally came within 2 days. The products are top quality and so unique. I will deffinately use this site again as I can treat my cats, my pet lover friends or even myself to the products!! Thank you.”

Posted 4 years ago

“Ordered the large deluxe gold crate on Friday and it arrived on Saturday morning. Great service and top quality product. I’m a first time customer and couldn’t be more pleased. Would definitely buy from them again.”

Posted 4 years ago

“Great products, great service... ‘wuff said!”

Posted 4 years ago

“One of my Labradors, the youngest, has not a thicker coat as the other and with the sudden drop in temperature she was huddled in the corner of the crate. I jokingly said I wonder if you can get bumpers for crates. Yes you can and big enough for our ancient crate that has gone through 2 kittens (got to protect them from the builders we had in for two years, 14 years ago, it was sold as a travelling crate for two Great Danes!!!) and 3 Labrador puppies. The ancient crate looks very smart. Now both Labradors sleep in it with their own pillows, they have chosen their own ends and are very happy. Thanks”

Posted 4 years ago

“I love my purchases from Lord and Labradors, excellent quality and products a little different from the high street products. They arrived quickly after ordering.... Very happy customer.”

Posted 4 years ago

“I can’t praise Lords and Labradors enough for their customer service and helpful staff, they deal with any issues promptly and personally by telephone and immediate email responses. The quality of the products is stunning. The crate covers and cushions are of a quality similar to heavy fully lined curtains and bespoke home furnishings. Mine unfortunately had a couple of pulls in the fabric and they have kindly offered a full refund or exchange. I’d most definitely recommend this company and shall purchase from them again. Big thanks to Becky for her consideration in arranging returns for my elderly parents in my absence.”

Posted 4 years ago

“Best looking cat saucers I have seen in some time! Thank you!”

Posted 4 years ago

“Great products and really quick postage!”

Posted 4 years ago

“I highly recommend Lords & Labradors. I bought a crate and bumper set (grey with white spots) for my labrador puppy and it is beautiful and very high quality. When I realised I needed a bigger size they exchanged without any problem - the office were really helpful. Thanks :) I'll definitely use them again x”

Posted 4 years ago

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Lords & Labradors is rated 4.5 based on 317 reviews