“I'm still waiting for the delivery of the toy I ordered.
Last time i ordered from this site the toy never turned up and I was refunded swiftly.
Hoping the same doesnt happen again as I have been sent an email asking to review my experience and still do not have the toy for my son!!!”
“The mug I ordered arrived in bits. No thought to protective packaging, no “fragile” tape or bubble wrap in sight.
Emailed to seek a replacement and 5 days later I’ve heard nothing.”
Hello
We have raised this issue with our partner, who was sending out parcels without protective packaging. We have been assured this issue has been resolved and will not occur going forward.
We're really sorry for your experience.
LU ⚡️
“Quality was very poor, come out of the box and a little part was broken, then not very long after use the lights on the right side went dimmer thsn the other side so now it looks odd, I am currently looking to return the product”
“I purchased 2 items. One of which is faulty. I emailed you several days ago to try and resolve this but have received no response.
I made a post on your Facebook page but that's been ignored too.
I won't use you again. Awful customer service.”
“Bought a ipega controller for iPhone. DONT!!!! They do not work with any iPhone after update!!! Waste of money and because my child opened it as a present they won’t accept refund!! Quick response from team but they clearly don’t keep an eye on their inventory as it’s still being sold online even though it’s not compatible with IOS!”
