Lost Universe Reviews

4.5 Rating 1,791 Reviews
86 %
of reviewers recommend Lost Universe
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Not actually used or opened the product as it’s a gift for mug son. But he loved the picture of it. Delivery was fairly quick and was informed well and great price
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Posted 3 years ago
Ok
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Posted 3 years ago
Quick and easy to order from. Only thing I can complain about was the size of packaging was a waste.
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Posted 3 years ago
4 stars is for quite quick delivery. Not actually opened the packet for the duvet cover as it is for a Christmas present. The it looks as described
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Posted 3 years ago
Really pleased with my order. Cheaper then other companies. Delivered fully boxed and not a long time wait. Will definitely Order again.
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Posted 3 years ago
Great products and good value for money. Nearly all of my items were sent out straight away. Just one of my items were sent out separately.
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Posted 3 years ago
Excellent communication and fast delivery grandson will be pleased
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Posted 3 years ago
Very good communication, very happy with the service.
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Posted 3 years ago
There was Xmas
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Posted 3 years ago
Nice badges for a gift I'm sure he will love them
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Posted 3 years ago
Bought a dark souls figurine from yourselves for my girlfriend to celebrate our 1 year anniversary. She’s a fan of video game figures and has spent a great deal of money on them in the past. The product looks to be just another overpriced plastic piece of tat but maybe I’m not the market for this kind of thing. We will have to wait and see what she says when I give it to her later this week. With regards to your service, my parcel came quickly and I am happy with the whole process of ordering, with my one issue being that the packaging and protection inside the box allowed for the product to slip about very easily, resulting in the packaging resembling Rocky Balboas face upon arrival. All in all, cannot fault you on anything besides that and I will be recommending you to all of my nerd friends in future.
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Posted 3 years ago
Order arrived quickly and well packaged. It was as described. Will happily buy from this company again.
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Posted 3 years ago
Good product, a bit slow delivery but within the expected.
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Posted 3 years ago
affordable and on time delivery
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Posted 3 years ago
Hey, thanks for the review! Is there anything we can improve on for next time? Thanks, LU ⚡️
Posted 3 years ago
Not a bad service but seems strange that they ship stuff in different packages so I ended up with 3 different deliveries even though all items were on the same order. Also I recieved a notification that an item had been dispatched even though I had already had it delivered weeks earlier?? But the stuff I recieved is great so I cant complain at all about that
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Posted 3 years ago
Hey Alan We work with various partners to offer our massive range of pop culture merch, this is the reason for the separate parcels. We apologise the messaging was not clear on-site, and this has recently been updated to ensure it is clear throughout the ordering process. We hope you enjoy your items! Thanks, LU ⚡️
Posted 3 years ago
In tune and on time - thanks!
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Posted 3 years ago
Came nice and quick and have to say very happy
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Posted 3 years ago
Arrived on time, nice product, as expected. Price sticker was cheaper than online...
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Posted 3 years ago
Fast postage but poor packaging and box got damaged. Wasn't too much of a problem for me as I don't keep them in boxes but MOC collectors would be annoyed
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Posted 3 years ago
Thanks for the review, Iain. Your comments are extremely helpful and I will make sure to pass these on to the despatch team for future orders. Hope to see you soon! LU ⚡️
Posted 3 years ago
Amazing customer service, I received responses to my emails quickly. Delivery was quick. Very good experience and love the items I ordered.
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Posted 3 years ago
Lost Universe is rated 4.5 based on 1,791 reviews